Planning a trip to Europe or need euros for any other reason? It's a common need, and if you're a Bank of America customer, you're in luck! Ordering foreign currency like euros from Bank of America is a straightforward process, whether you prefer the convenience of online banking, the mobile app, or a personal visit to a financial center.
Ready to get your euros? Let's dive in and make sure you're well-prepared for your international adventures!
Step 1: Determine Your Needs and Check Eligibility
Before you even think about placing an order, take a moment to consider how many euros you'll need and how you plan to pay for them.
Understanding Your Euro Requirements
- How much cash do you anticipate needing? While cards are widely accepted, having some local currency for small purchases, tips, or emergencies is always a good idea.
- Consider your trip duration and spending habits. Are you a budget traveler or planning a luxurious getaway? This will influence the amount you order.
- Remember limits: Bank of America generally allows online orders up to USD $10,000 in foreign currency over a 30-day period. For orders over this amount, you'll need to visit a financial center. There's also a minimum order of USD $100 total, with a minimum of USD $25 per individual currency if you're ordering multiple.
Verifying Your Bank of America Account Status
- Do you have a Bank of America checking or savings account? This is crucial! You can only pay for online or mobile app foreign currency orders using funds from your Bank of America checking or savings account.
- If you only have a Bank of America credit card, you'll need to visit a financial center in person to place an order.
- New customer or recent address change? If you've been a Bank of America customer for less than 30 days or have changed your address within the last 30 days, your order of any amount will likely need to be picked up at a financial center, even if it's under the typical home delivery threshold.
Step 2: Choose Your Ordering Method
Bank of America offers a few convenient ways to order euros. Pick the one that best suits your comfort level and schedule.
Option A: Ordering via the Mobile Banking App (Recommended for convenience!)
This is often the quickest and easiest way to order euros.
- Log In: Open your Bank of America Mobile Banking app and log in securely.
- Select Account: Choose the checking or savings account you wish to use for the payment.
- Navigate to Foreign Currency: Scroll down to the "Mobile Orders" section and select "Foreign Currency." Alternatively, you can often use the "Ask Erica®" virtual financial assistant to search for "order foreign currency."
- Follow On-Screen Instructions:
- Select "Euros" as your desired currency.
- Enter the amount of euros you wish to order. The app will usually show you the equivalent in USD based on the current exchange rate.
- Review the exchange rate and any applicable fees.
- Choose your delivery option (home delivery or financial center pickup).
- Confirm your order details and submit.
Option B: Ordering via Online Banking
Just as convenient as the mobile app, for those who prefer a desktop interface.
- Access the Website: Go to
bankofamerica.com/foreigncurrency - Log In: Log in to your Bank of America online banking account.
- Find Foreign Currency Section: Look for a section related to "Order Foreign Currency" or "Exchange Foreign Currency." You might find it under "Services" or a similar menu.
- Use the Calculator (Optional but helpful): You may see a currency calculator. Select "Euros" and enter the amount you want to exchange to get an idea of the cost.
- Start Your Order: Click "Start my order" and follow the prompts.
- Select "Euros" and input the desired amount.
- Review the exchange rate and any associated costs.
- Choose your delivery method.
- Confirm the transaction and submit.
Option C: Ordering at a Financial Center (For larger orders or specific circumstances)
While online and mobile ordering are efficient, visiting a branch might be necessary or preferred for some.
- Locate a Financial Center: Use the Bank of America website or mobile app to find a full-service financial center near you.
- Schedule an Appointment (Recommended): To avoid long waits and ensure a banker is available to assist you, it's a good idea to schedule an appointment beforehand.
- Bring Required Identification: When you visit, be sure to bring a valid form of identification (e.g., driver's license, passport).
- Speak with a Banker: Inform the banker that you wish to order euros. They will guide you through the process, confirm the exchange rate, and process your payment from your Bank of America checking or savings account.
- Payment Method for Branch Orders: While online orders require a checking/savings account, if you are a Preferred Rewards client, you may be able to pay for your euro order with cash at a financial center. Otherwise, it will likely be deducted from your linked checking or savings account.
Step 3: Understand Delivery Options and Fees
This is an important step to avoid surprises and ensure you receive your euros on time.
Delivery Options
- Standard Delivery (1-3 business days): This is the most common option.
- Cost: $7.50 delivery fee for orders under USD $1,000. This fee is waived for orders of USD $1,000 or more.
- Orders typically ship the same business day if placed by 2 p.m. (delivery address local time), otherwise they ship the next business day.
- Expedited Delivery (Next Business Day): If you're in a rush.
- Cost: $20 delivery fee regardless of the order amount.
- Orders placed by 2 p.m. (delivery address local time) on a business day will typically arrive the next business day.
- Financial Center Pickup:
- You must pick up your order at a financial center if:
- Your order is USD $1,000 or more.
- You are a new customer (account opened less than 30 days ago).
- Your address changed within the last 30 days.
- Orders for pickup at a financial center will also incur the standard delivery fee if under USD $1,000, as Bank of America does not stock foreign currency at branches and it needs to be shipped.
- Bring valid identification for pickup. Only the account owner or an authorized signer can collect the order.
- Orders are typically held at the financial center for 5 business days before being returned.
- You must pick up your order at a financial center if:
Exchange Rates and Other Costs
- Exchange Rate Markup: Bank of America, like most banks, includes a markup in their exchange rate. This means the rate you receive will be slightly less favorable than the interbank or "mid-market" rate you might see on currency conversion websites. This spread is how the bank makes a profit on currency exchange.
- No "Order Fee": While there are delivery fees, Bank of America generally states there's no separate "fee" just for placing a foreign currency order online. The cost is primarily built into the exchange rate.
- Preferred Rewards Member Benefits: If you're a Bank of America Preferred Rewards member, you might receive a discount (up to 2% off the available exchange rate) and potentially have the standard shipping fee waived, depending on your tier level. This can offer significant savings!
Step 4: Confirm and Track Your Order
Once you've placed your order, it's important to keep an eye on its status.
Order Confirmation
- After submitting your order, you should receive an email confirmation detailing your order, the amount of euros, the USD cost, and the estimated delivery date.
- Review this confirmation carefully to ensure all details are correct.
Tracking Your Delivery
- For online and mobile orders, you can usually track your foreign currency cash order through the Mobile Banking app (with alerts and in-app updates) or Online Banking.
- Bank of America will provide shipping details, including a tracking number if applicable.
- Orders are shipped and delivered on business days only. Keep this in mind when calculating your arrival time.
Step 5: Receive Your Euros
The final step! Ensure a smooth reception of your foreign currency.
Home Delivery
- Your euros will be delivered to the address of record on the account used for payment.
- No P.O. boxes or personal mailboxes are allowed for delivery.
- Be prepared to sign for the package. Ensure someone is available to receive it. If the courier cannot deliver, the package will be returned to Bank of America, and the exchange rate applied to the return may differ.
Financial Center Pickup
- Visit the designated financial center within the 5-business-day holding period.
- Bring your valid government-issued ID.
- Only the account owner or an authorized signer on the account used to pay for the order can pick it up.
Related FAQ Questions
Here are 10 common questions about ordering euros from Bank of America, with quick answers:
How to check my Bank of America foreign currency order status?
You can usually track your foreign currency order directly through the Bank of America Mobile Banking app or by logging into your Online Banking account.
How to find out the current Bank of America euro exchange rate?
You can view the current exchange rates on the Bank of America foreign currency exchange website (
How to pay for a euro order from Bank of America?
Online and mobile app orders must be paid using a Bank of America checking or savings account. If you are a Preferred Rewards client, you may be able to pay with cash at a financial center.
How to know the minimum and maximum amount of euros I can order?
You can order a minimum of USD $100 in foreign currency (with a minimum of USD $25 per individual currency). Online, you can order up to USD $10,000 in foreign currency over a 30-day period. For amounts exceeding $10,000, you need to visit a financial center.
How to get euros from Bank of America on the same day?
Generally, same-day pickup of euros is not available as Bank of America does not keep foreign currency in stock at branches; it must be shipped. You can opt for next-business-day expedited delivery for an additional fee if ordered by the 2 p.m. cutoff time.
How to avoid delivery fees when ordering euros from Bank of America?
The standard $7.50 delivery fee for foreign currency orders is waived for orders of USD $1,000 or more. Preferred Rewards members may also have this fee waived, depending on their tier.
How to get a better exchange rate on euros from Bank of America?
Being a Bank of America Preferred Rewards member can give you a discount of up to 2% off the published exchange rate, depending on your tier level. Otherwise, rates are determined by the bank and include a markup.
How to return unused euros to Bank of America?
Bank of America account holders can exchange foreign currency (paper notes only, no coins) for U.S. dollars at a full-service financial center. The exchange rate will be based on the current day's rate, and a fee may apply.
How to use my Bank of America debit card overseas for euros?
While convenient, using your debit card for ATM withdrawals in Europe typically incurs a $5 Bank of America fee per withdrawal, plus a 3% international transaction fee. ATM operators may also charge their own fees.
How to contact Bank of America customer service for foreign currency questions?
You can contact Bank of America customer service through their general contact numbers, or look for specific international travel or foreign currency support lines on their website. You can also ask questions through the secure messaging feature in online banking or the mobile app.
