We all know the struggle: you're trying to make an online purchase, or set up a recurring payment, and suddenly you realize your physical card isn't handy. Maybe it's buried in your wallet, or perhaps you're simply trying to avoid pulling it out in public. Whatever the reason, the ability to quickly and securely access your card number through your banking app is a game-changer.
If you're a Truist customer, you're in luck! Their mobile app offers a convenient way to view your card details without needing the physical card. This guide will walk you through the process step-by-step. So, let's get started, shall we?
Step 1: Get Ready to Access Your Digital Banking
Before we dive into the app, let's ensure you're prepared.
Sub-heading 1.1: Download and Log In
Are you sure you have the Truist Mobile App installed on your smartphone? If not, head over to your device's app store (Google Play Store for Android, Apple App Store for iOS) and download the official Truist Mobile app. Once downloaded, open it up.
You'll need your Truist online banking username and password to log in. If you haven't set up online banking yet, you'll need to do that first on the Truist website or by calling their customer service. Make sure you have a stable internet connection for a smooth experience.
Sub-heading 1.2: Security is Key!
Truist, like all reputable financial institutions, prioritizes your security. You might have biometric login options enabled, such as fingerprint or facial recognition. This makes logging in much faster and more secure. If you haven't set these up, consider doing so for future convenience.
Step 2: Navigate to Your Card Controls
Once you're securely logged into the Truist app, the next step is to locate the section where you can manage your cards.
Sub-heading 2.1: Finding the Main Menu
Look for the main menu icon, usually represented by three horizontal lines (often called a "hamburger icon") in the top corner of the app screen. Tap on this icon to expand the menu options.
Sub-heading 2.2: Locating "Card Controls"
Within the main menu, you'll need to find the "Card Controls" or a similarly named option. This is the central hub for managing all aspects of your Truist debit and credit cards. It might be listed directly, or it could be under a broader "Accounts & Cards" section. Take your time to browse the options carefully.
Step 3: Select the Desired Card
You might have multiple Truist cards linked to your account – perhaps a debit card for your checking account and a credit card.
Sub-heading 3.1: Your Card List
Once you've tapped "Card Controls," you should see a list of your linked Truist debit and credit cards. Each card will typically be displayed with its type (e.g., "Debit Card," "Credit Card") and perhaps the last four digits of the card number for easy identification.
Sub-heading 3.2: Choose Your Card
Carefully select the specific card for which you wish to view the full card number. Tap on it to proceed.
Step 4: Unveiling Your Card Number
This is the moment you've been waiting for!
Sub-heading 4.1: The "View Card Details" Option
After selecting your card, you should see various options related to that card. Look for an option like "View Card Details," "Show Card Number," or something similar. This might require a secondary authentication step for security purposes.
Sub-heading 4.2: Security Verification (Important!)
To protect your financial information, Truist will likely require additional verification before displaying your full card number. This could involve:
- Entering your mobile banking PIN
- Using your fingerprint or facial recognition again
- Receiving a one-time passcode (OTP) via text message or email that you'll need to enter.
Do NOT skip this step! This security measure is crucial to ensure that only you can access your sensitive card information.
Sub-heading 4.3: Behold! Your Card Number
Once you've successfully completed the security verification, your full 16-digit card number, along with the expiration date and CVV (Card Verification Value), should be displayed on the screen.
Remember: This information is highly sensitive. Make sure you are in a private and secure location when viewing it. Do not share this information with anyone you don't trust implicitly. Once you're done, it's a good practice to exit this section of the app.
Step 5: Utilize and Protect
Now that you have your card number, you can use it for online purchases or other transactions.
Sub-heading 5.1: Copy and Paste (with caution!)
Some apps allow you to copy the card number to your clipboard. If you use this feature, be extremely mindful of where you paste it. It's best to paste it directly into the payment field and then clear your clipboard immediately.
Sub-heading 5.2: Always Be Vigilant
While the Truist app offers a secure way to view your card details, it's essential to remain vigilant against phishing scams and unauthorized access. Always verify that you are using the official Truist app and never click on suspicious links that claim to be from Truist.
And there you have it! A comprehensive, step-by-step guide on how to view your card number on the Truist app. This feature provides a great level of convenience and accessibility, allowing you to manage your finances on the go.
10 Related FAQ Questions
Here are some frequently asked questions related to managing your Truist cards and accounts:
How to activate a new Truist debit card?
You can activate your Truist debit card through the mobile app, by calling the automated system at 800-963-2262, or by using your card at an ATM or with your PIN at checkout.
How to report a lost or stolen Truist card?
Immediately report a lost or stolen Truist card by calling Truist customer service at 844-4TRUIST (844-487-8478). You can also lock your card instantly through the mobile app's "Card Controls" feature.
How to order a new Truist card?
You can usually order a new Truist card by signing into online or mobile banking, selecting your account, and choosing the option to order a new card. You can also call customer service.
How to dispute a transaction on my Truist account?
To dispute an unknown or unauthorized transaction, sign in to your Truist online or mobile banking, visit the "Support" section to file a claim, or call 844-4TRUIST (844-487-8478).
How to set up alerts for my Truist account?
You can set up various alerts (like low balance alerts, large transaction alerts, etc.) by signing into the Truist app or online banking, going to the "Alerts" section, and customizing your preferences.
How to add my Truist card to a digital wallet (Apple Pay, Google Pay, Samsung Pay)?
You can add your Truist card to your digital wallet directly from the Truist app under "Card Controls" by selecting the "Digital wallet" option, or by opening your digital wallet app and following the prompts to add a new card.
How to change my Truist online banking password?
You can change your Truist online banking password by logging into the Truist app or website, navigating to "My Settings" or "Settings," and selecting the option to change your password.
How to find my Truist account number?
Your account number is typically found on your checks, bank statements, or by logging into your online or mobile banking and viewing your account details. It is different from your card number.
How to find a Truist ATM or branch location?
You can easily find the nearest Truist ATM or branch location using the "Find a branch/ATM" feature within the Truist mobile app or on the Truist website.
How to contact Truist customer service?
You can contact Truist customer service by calling 844-4TRUIST (844-487-8478). Their contact information is also available on their official website and within the mobile app.
