Want to quickly grab your Truist card number for an online purchase or subscription without digging out your physical card? The Truist mobile app offers a convenient and secure way to access this information. While Truist prioritizes security by not displaying your full card number directly on the main account view, there are specific, secure steps to reveal it when you need it. Let's walk through it together!
How to See Your Card Number on the Truist App
Accessing your card number within the Truist app is a streamlined process designed with your security in mind. You'll typically find this feature within the card management or digital card sections.
Step 1: Open the Truist App and Log In
First things first, let's get you into your account!
- 1.1 Launch the App: Find the Truist Mobile App icon on your smartphone or tablet and tap it to open. It usually has the distinctive Truist logo.
- 1.2 Secure Login: You'll be prompted to log in. This might involve:
- Entering your User ID and Password.
- Using Face ID or Touch ID if you have it enabled for quick and secure access.
- Occasionally, you might be asked for a one-time verification code sent to your registered phone number or email for added security. This is a normal part of their multi-factor authentication.
Step 2: Navigate to Your Accounts
Once you're securely logged in, you'll land on your account overview.
- 2.1 Locate "Accounts & Cards": Look for a section or tab that says "Accounts" or "Accounts & Cards". This is typically a prominent feature on the app's home screen or within a main menu (often represented by three horizontal lines, also known as a "hamburger menu").
- 2.2 Select the Desired Card: Within the "Accounts & Cards" section, you'll see a list of your linked Truist accounts. Identify the specific debit or credit card for which you want to view the card number. Tap on that particular card to access its details.
Step 3: Access Card Management/Details
This is where you'll find the option to reveal your card number.
- 3.1 Look for "Card Controls" or "Card Details": After selecting your card, you'll typically be taken to a screen showing recent transactions and various card management options. Look for options like:
- "Card Controls"
- "Manage Card"
- "View Card Details"
- "Digital Card"
- The exact wording may vary slightly depending on the app version, but it will generally be in a similar vein.
- 3.2 Initiate Card Number Display: Tap on the relevant option. You may see a visual representation of your card. To view the full number, there will likely be a button or link such as:
- "Show Card Number"
- "View Full Card Details"
- "Reveal Card Number"
Step 4: Verify Your Identity for Security
For your protection, Truist will almost certainly require another layer of authentication before displaying your full card number.
- 4.1 Security Prompt: You'll likely encounter a prompt asking you to verify your identity. This is a standard security measure to ensure only you can access this sensitive information.
- 4.2 Authentication Method: This verification can take several forms:
- Entering your Card PIN: This is a very common method.
- Using Biometrics: If your device supports it, you might be asked to use your Face ID or Touch ID again.
- Entering your Truist Login Password: You might need to re-enter your online banking password.
- One-Time Passcode (OTP): A code may be sent to your registered mobile number via SMS or to your email address.
- 4.3 Complete Verification: Follow the on-screen instructions to successfully complete the identity verification.
Step 5: View Your Card Number
Once you've successfully verified your identity, your full card number will be displayed.
- 5.1 Card Number Displayed: The 16-digit card number (and often the expiration date and CVV/CVC) will now be visible on your screen.
- 5.2 Use and Security:
- Use this information as needed for your online transactions or other purposes.
- Remember to never share this information with unauthorized individuals.
- The card number will likely hide itself again after a short period or if you navigate away from the screen, another security feature to protect your data.
Congratulations! You've successfully accessed your card number on the Truist app.
Important Security Considerations
- Always use a strong, unique password for your Truist account.
- Enable biometric login (Face ID/Touch ID) for faster and more secure access.
- Be wary of phishing attempts. Truist will never ask for your full card number, PIN, or login credentials via unsolicited emails or texts.
- Keep your app updated. Regular updates include security enhancements.
- If your phone is lost or stolen, immediately report it to Truist and consider locking your cards through the app's "Card Controls" feature.
10 Related FAQ Questions
How to protect my Truist card number online?
Quick Answer: Use secure websites (look for 'https://'), never save your card details on unfamiliar sites, and utilize strong, unique passwords for online accounts.
How to report a lost or stolen Truist card?
Quick Answer: Immediately lock your card using the Truist app's "Card Controls" feature, then call Truist customer service at 844-4TRUIST (844-487-8478) to report it and request a replacement.
How to set up alerts for my Truist card activity?
Quick Answer: In the Truist app, go to the "Main Menu," then "Alerts," and set up preferences for daily balance, low balance, or suspicious activity.
How to lock or unlock my Truist card using the app?
Quick Answer: Go to the "Main Menu" in the Truist app, select "Card Controls," choose your card, and toggle the lock/unlock option.
How to find my Truist account number (not card number) in the app?
Quick Answer: Select the specific account in the app, then look for "View account details" or similar, where your routing and account numbers will be displayed.
How to add my Truist card to a digital wallet?
Quick Answer: Open your phone's digital wallet app (e.g., Apple Wallet, Google Wallet, Samsung Pay), tap the '+' to add a card, and follow the prompts to scan or manually enter your Truist card details.
How to order a replacement Truist card?
Quick Answer: After reporting a lost or stolen card (see above), the representative will help you order a new one. Some banks allow this directly through the app, so check your "Card Controls" or "Manage Card" options.
How to view my Truist statement online or in the app?
Quick Answer: In the Truist app, navigate to your accounts, select the relevant account, and look for an option to "View Statements" or "Paperless Statements."
How to contact Truist customer service if I can't access the app?
Quick Answer: You can call Truist at 844-4TRUIST (844-487-8478) for assistance. Their automated service is available 24/7, and live representatives are available during specific hours.
How to find my CVV/CVC for my Truist card on the app?
Quick Answer: When you follow the steps to reveal your card number in the Truist app, the CVV/CVC (usually a 3 or 4-digit security code) will also be displayed alongside the card number and expiration date.
