How To Transfer Money From Truist To Another Bank

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Have you ever needed to move money from your Truist account to another bank, perhaps to pay a bill, transfer funds to a family member, or consolidate your finances? It's a common need, and thankfully, Truist offers several convenient ways to do so. This comprehensive guide will walk you through each method, step-by-step, ensuring you can transfer your money safely and efficiently.

Understanding Your Options: Different Ways to Transfer Money

Before we dive into the "how-to," it's important to understand the main ways you can transfer money from Truist to another bank. Each method has its own advantages, speed, and potential fees.

  • ACH Transfers (Automated Clearing House): This is a very common electronic funds transfer method for non-urgent transfers. It's generally free or low-cost and widely used for things like direct deposit, bill payments, and regular transfers between your own accounts at different banks.
  • Wire Transfers: These are typically used for large, time-sensitive transfers. Wire transfers are faster but usually come with higher fees.
  • Zelle®: A fast and convenient way to send money to people you know and trust, often arriving within minutes. Zelle is integrated directly into the Truist mobile app and online banking.

Let's explore each of these in detail.


Step 1: Prepare for Your Transfer - Gather Essential Information

This is where we engage you! Before you even log into your Truist account, let's make sure you have all the necessary details at your fingertips. Missing a single piece of information can delay your transfer, so take a moment to double-check.

Sub-heading: Information You'll Need for the Recipient Bank

Whether you're sending money to your own account at another bank or to someone else's, you'll need the following:

  • Recipient's Full Name (or Your Name if Transferring to Yourself): Ensure it matches the name on the account precisely.
  • Recipient's Bank Name: The full legal name of the financial institution.
  • Recipient's Bank Account Number: The specific account number where the funds will be deposited.
  • Recipient's Bank Routing Number: This is a 9-digit number that identifies the bank. Be careful! ACH routing numbers and wire transfer routing numbers can sometimes be different, so it's crucial to confirm the correct one for the type of transfer you're making. You can usually find this on the bank's website or by calling their customer service.
  • For Wire Transfers (especially International):
    • Recipient's Full Street Address: Including city, state, and zip code.
    • SWIFT/BIC Code (for international wires): This is an international bank identifier.
    • Intermediary Bank Information (if applicable): For some international wires, an intermediary bank might be involved.

Sub-heading: Your Truist Account Information

You'll also need:

  • Your Truist Online Banking Username and Password: Make sure you remember these!
  • Your Truist Account Number: From which you want to transfer the funds.
  • Sufficient Funds: Crucially, ensure you have enough money in your Truist account to cover the transfer amount and any associated fees. An insufficient balance will cause the transfer to fail.

Step 2: Transferring Money via ACH (Online Banking or Mobile App)

ACH transfers are the most common and often the most economical way to move money between banks.

Sub-heading: Accessing Truist Online Banking

  1. Open your web browser and navigate to the official Truist Bank website.
  2. Locate the "Sign In" button (usually in the top right corner of the homepage).
  3. Enter your User ID and Password to log in to your Truist online banking portal.

Sub-heading: Using the Truist Mobile App

  1. Open the Truist Mobile App on your smartphone or tablet. If you haven't downloaded it yet, search for "Truist Mobile" on the App Store (for iOS) or Google Play Store (for Android).
  2. Log in using your credentials. You might have biometric login options like fingerprint or facial recognition enabled for quicker access.

Sub-heading: Adding an External Account (If Not Already Added)

This is a one-time setup process for each new external account you want to link.

  1. Once logged in (either online or via the app), look for a section like "Transfer & Pay" or "Transfers."
  2. Within the "Transfer & Pay" section, find an option like "Manage external accounts" or "Add non-Truist account."
  3. Click/Tap "Add non-Truist account."
  4. You will be prompted to enter the routing number and account number of the external bank account.
  5. Truist will likely initiate small verification deposits (usually a few cents) into the external account within 1-3 business days. You will then need to verify these deposit amounts back in your Truist online banking or mobile app to confirm ownership of the external account. This security measure helps protect your funds.
    • Patience is key here! It can take a couple of business days for the micro-deposits to appear. Check your external account's transaction history.
  6. Once verified, the external account will be linked and ready for transfers.

Sub-heading: Initiating the ACH Transfer

  1. From the "Transfer & Pay" or "Transfers" section, select "Transfer Money" or "Make a Transfer."
  2. Choose your Truist account as the "From" account.
  3. Select the newly linked external account as the "To" account.
  4. Enter the amount you wish to transfer.
  5. Choose the frequency: "One-time" or "Recurring" (if you want to set up regular transfers).
  6. Select the transfer date. For immediate transfers, choose the current date.
  7. Review all the details carefully on the confirmation screen. Double-check the account numbers and routing numbers!
  8. Confirm the transfer. You may be prompted for a security code sent to your registered phone or email for authorization.

Step 3: Transferring Money via Wire Transfer

Wire transfers are for when speed and large sums are paramount. They come with fees but offer near-immediate delivery once processed.

Sub-heading: Enrolling in Wire Services (If Not Already Enrolled)

This is a prerequisite for sending wire transfers through Truist online or mobile banking.

  1. Log in to Truist Online Banking or the Mobile App.
  2. Navigate to "Transfer & Pay."
  3. Look for a tile or option titled "Send a wire transfer" or "Enroll in wire services."
  4. You will likely need to verify your identity using one of the authentication options provided by Truist.
  5. Confirm your contact information.
  6. Review the wire transfer fee information and complete the enrollment process.

Sub-heading: Adding a Wire Recipient

  1. After enrolling (or if already enrolled), go back to "Transfer & Pay" and select "Send a wire transfer."
  2. On the "Wire Transfers" page, select the "Manage recipients" tab.
  3. Click/Tap "Add recipient."
  4. Select the recipient type: "Domestic" (within the U.S.) or "International."
  5. Fill in all the required recipient details:
    • Domestic Wires: Recipient's full name, address, account number, and the correct wire routing number (which may differ from the ACH routing number).
    • International Wires: Recipient's full name, address, account number, SWIFT/BIC code, and potentially intermediary bank information.
  6. Review the details and click/tap "Add recipient."

Sub-heading: Initiating the Wire Transfer

  1. From the "Wire Transfers" page, go to the "Send a wire" tab.
  2. Select the type of wire (Domestic or International).
  3. Choose the recipient from your saved list.
  4. Enter the amount you wish to send.
  5. You can add optional information like a reason for the transfer or a memo.
  6. Review all transaction details thoroughly. Wire transfers are irreversible once sent, so accuracy is absolutely critical.
  7. Authorize the transfer. You will likely receive a security code to your registered phone or email to enter for final authorization.
  8. Submit the wire.
  • Fees and Limits for Wire Transfers:
    • Domestic Outgoing Wire Transfer Fee: Truist typically charges around $30 USD for an outgoing domestic wire transfer.
    • International Outgoing Wire Transfer Fee: This can vary, but generally higher than domestic wires. Expect fees in the range of $50-$65 USD or more.
    • Wire Transfer Limit: Truist wire transfers are generally limited to a $500,000 rolling 3 business day maximum. This means you can't send more than $500,000 within any three-business-day period.

Step 4: Transferring Money via Zelle®

Zelle is excellent for sending money to individuals quickly, directly from your Truist account to theirs, using just their email address or U.S. mobile phone number.

Sub-heading: Enrolling in Zelle® (If Not Already Enrolled)

  1. Log in to your Truist Online Banking or Mobile App.
  2. Look for "Transfer & Pay" and then select "Send Money with Zelle®."
  3. Follow the prompts to enroll your U.S. mobile number or email address. This links your Truist account to your Zelle profile.

Sub-heading: Sending Money with Zelle®

  1. From the "Send Money with Zelle®" section, select "Send."
  2. Add your recipient's U.S. mobile phone number or email address. If they are already in your Zelle contacts, select them.
    • Important: Only send money to people you know and trust. Neither Truist nor Zelle offers a protection program for payments you authorize, similar to cash transactions.
  3. Enter the amount you wish to send.
  4. Select the Truist account you want to send from.
  5. Add a memo if you like (e.g., "Dinner money").
  6. Review the details.
  7. Confirm the transfer. The money usually arrives in minutes if the recipient is also enrolled with Zelle.
  • Fees and Limits for Zelle:
    • Fees: Truist generally does not charge a fee for sending or receiving money with Zelle for personal accounts. However, some business accounts may incur fees for incoming Zelle payments.
    • Daily/Monthly Limits: For personal accounts, Zelle limits with Truist are typically around $2,000 per day and $10,000 per rolling 30-days.

Step 5: Review and Confirm

No matter which method you choose, the final review step is paramount.

  • Carefully re-read all the details: Recipient's name, account number, routing number, transfer amount, and date.
  • Check for any fees that may apply.
  • Confirm the transaction. Once confirmed, most transfers are difficult or impossible to reverse.

Conclusion

Transferring money from Truist to another bank is a straightforward process once you understand the different methods and have all your information ready. Whether you choose the cost-effective ACH transfer for regular payments, the rapid wire transfer for urgent large sums, or the instant Zelle for person-to-person payments, Truist provides the tools you need to manage your finances effectively. Always prioritize accuracy and security when handling your money.


Frequently Asked Questions (FAQs)

How to Add an External Account to Truist Online Banking?

You can add an external account by logging into Truist Online Banking, navigating to "Transfer & Pay," then "Manage external accounts," and selecting "Add non-Truist account." You'll need the external account's routing and account numbers, and you'll likely complete a micro-deposit verification process.

How to Find My Truist Routing Number?

Your Truist routing number can be found on the bottom left of your checks, within your online banking account details (select your account and look for "View account details"), or by contacting Truist customer service.

How to Initiate a Wire Transfer with Truist?

To initiate a wire transfer, you'll first need to enroll in wire services through "Transfer & Pay" in Truist online banking or the mobile app. Then, you can add a recipient under "Manage recipients" and finally send the wire from the "Send a wire" tab, providing all necessary recipient and transfer details.

How to Check the Status of a Transfer from Truist?

You can typically check the status of your transfers within the "Transfer & Pay" or "Transfers" section of your Truist online banking or mobile app. Look for a "Transfer History" or "Manage wires" section.

How to Transfer Money from Truist Using the Mobile App?

Log in to the Truist Mobile App, tap "Transfer & Pay," and then choose your desired transfer method (e.g., "Transfer money" for ACH to linked external accounts, "Send a wire transfer," or "Send Money with Zelle®"). Follow the on-screen prompts.

How to Send Money with Zelle® from Truist?

After enrolling in Zelle through your Truist online banking or mobile app, go to the "Send Money with Zelle®" section, select "Send," enter the recipient's U.S. mobile number or email, the amount, and confirm the transfer.

How to Avoid Fees When Transferring Money from Truist?

For personal transfers, using ACH transfers (linking external accounts) or Zelle is generally free. Wire transfers, however, almost always incur fees due to their expedited nature and higher security.

How to Increase My Transfer Limits with Truist?

Transfer limits, especially for ACH and Zelle, are generally set by the bank. For higher limits on wire transfers, you can send up to a $500,000 rolling 3 business day maximum. For other types of transfers, you might need to contact Truist customer service to discuss specific needs, though increases are not guaranteed.

How to Reverse a Transfer from Truist?

ACH transfers and Zelle payments are generally difficult to reverse once initiated, especially if the funds have already been received by the other bank. Wire transfers are almost impossible to reverse once they have been processed. Always double-check information before confirming any transfer.

How to Get Help if My Truist Transfer Fails?

If your transfer fails, first review the error message. Common reasons include incorrect account details, insufficient funds, or exceeding limits. If you cannot resolve the issue, contact Truist customer service directly through their phone banking, secure message in online banking, or visit a branch.

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