Feeling a little out of the loop when it comes to your bank account? Wish you knew instantly when your balance dips low or a large transaction goes through? You're in luck! Turning on notifications for your Truist account is one of the best ways to stay on top of your finances and safeguard against unexpected activity. It's like having a personal financial assistant right in your pocket.
Let's dive in and get you fully set up with Truist notifications, step by step!
Step 1: Get Ready to Log In!
Before we do anything else, the most crucial step is to ensure you have access to your Truist online banking or mobile app. Without this, you won't be able to customize your alerts.
 |
| How To Turn On Truist Notifications |
Sub-heading: If you're a seasoned Truist user:
- Fantastic! Simply have your User ID and Password ready. You'll be zipping through these steps in no time.
- Make sure your mobile app is updated to the latest version to ensure you have access to all the newest features and the smoothest experience.
Sub-heading: If you're new to Truist online banking or the mobile app:
- No worries at all! You'll need to enroll first. Visit the Truist website (Truist.com) or download the Truist Mobile App from your app store (Google Play Store for Android, Apple App Store for iOS).
- Look for the "Enroll" or "Sign Up" option. You'll likely need your account number and some personal information to get started.
- Don't skip this step! It's the gateway to your financial control.
Step 2: Navigate to the Alerts Section
Once you're logged in, the next step is to find where the magic happens – the "Alerts" section. Truist has made this fairly intuitive, but there are a couple of paths you can take.
Sub-heading: Via Truist Online Banking (Website):
- After signing in to Truist online banking, look for the Main Menu. This is often located in the top left or top right corner of the screen and might be represented by three horizontal lines (a "hamburger" icon).
- From the Main Menu, you'll typically find an option labeled "Alerts". Click on this.
- Alternatively, you might find "Alerts" under "My Settings" or a similar "Profile & Settings" area. If you click on your user name in the top right corner, then select "Accounts & Cards," you may also see "Card Controls," but for general alerts, "My Settings" or "Alerts" directly are your best bet.
Sub-heading: Via the Truist Mobile App:
- Open the Truist Mobile App and log in.
- Similar to the online banking, look for the Main Menu (often a hamburger icon).
- Tap on "Alerts". In some versions or sections, it might be listed under "Accounts & cards" as "Set alerts preferences."
Step 3: Add and Verify Your Mobile Number (Crucial for Text Alerts!)
For text message notifications, it's absolutely vital that Truist has your correct and verified mobile number on file. This is often the first thing you'll be prompted to do if you haven't already.
QuickTip: Go back if you lost the thread.
- Within the Alerts section, look for an option to "Add and verify your mobile number" or "Text Banking."
- Follow the on-screen prompts to enter your mobile number.
- Truist will likely send a verification code to your phone. Enter this code into the app or website to confirm your number. This small step ensures your security and that you receive your alerts.
- Pro Tip: While you're here, double-check your email address as well, as many alerts can also be sent via email.
Step 4: Choose Your Alert Categories and Preferences
Now for the fun part – customizing what you want to be notified about! Truist offers a wide range of alert options to help you stay informed. You'll typically see categories of alerts.
Sub-heading: Account Alerts - Stay on Top of Your Balance and Transactions:
- Daily Balance: Receive a notification with your account balance each day. This is excellent for keeping a regular pulse on your funds.
- Low Balance: Highly recommended! Set a threshold (e.g., $100). You'll get an alert when your balance drops below this amount, helping you avoid overdrafts.
- High Balance: If you want to know when your account hits a certain high mark, you can set this up too.
- Large Transaction/Debit Alert: Get notified when a transaction exceeds a specific amount that you define. This is a powerful tool for fraud detection.
- Large Deposit Alert: Similarly, know when a significant deposit hits your account.
- Overdrawn Account: An essential alert! This will inform you immediately if your account becomes overdrawn, giving you time to take action.
- Changes to Statement Delivery: Get notified if your statement delivery method changes.
Sub-heading: Security Alerts - Protect Your Account from Unauthorized Access:
- User ID, Password, or Email Address Change: These are critical alerts! You'll be notified if any of these vital pieces of information are changed on your account. This is a primary indicator of potential unauthorized access.
- Security Changes: Broader alerts related to other security settings on your account.
- New Device Login: If your account is accessed from a new or unrecognized device, you can receive an alert. This is another excellent layer of security.
Sub-heading: Card Controls and Specific Card Alerts:
- While not strictly "notifications" in the general sense, Truist's "Card Controls" within the app or online banking allow you to set specific alerts related to your debit and credit cards. These can include:
- Transaction Type Alerts: Get notified for online purchases, international transactions, or ATM withdrawals.
- Spending Limits: Set daily or per-transaction spending limits and receive alerts if attempts exceed them.
- Location-Based Alerts: Alerts for transactions made outside your usual geographic area.
Sub-heading: Other Important Alerts:
- Payments Due: Get reminders for upcoming bill payments.
- Bill Pay Activity: Notifications related to your bill pay transactions.
Step 5: Select Your Delivery Method(s)
For each alert type you enable, you'll usually have the option to choose how you want to receive it.
- Push Notifications (Mobile App): Highly recommended for instant alerts! These appear directly on your phone's screen, even if the app isn't open. Ensure you have push notifications enabled for the Truist app in your phone's general settings.
- Email: Alerts sent to your registered email address. Great for a more detailed record.
- Text Message (SMS): Quick and convenient alerts sent directly to your verified mobile number.
- Online Banking Inbox: Some alerts may also appear in your secure message center within Truist online banking.
You can often select multiple delivery methods for a single alert type! For example, you might want a push notification and a text for a low balance, but only an email for a daily balance update.
Step 6: Review and Save Your Preferences
After you've gone through all the different alert types and selected your preferences, the final, crucial step is to save your changes. Look for a "Save" or "Update" button, usually at the bottom of the screen. If you don't save, your changes won't take effect!
QuickTip: Look for contrasts — they reveal insights.
- Take a moment to review everything you've set up. Are there any alerts you missed? Any you want to adjust?
- You can always come back to this section and modify your preferences at any time.
Step 7: Test Your Notifications (Optional but Recommended!)
While not always explicitly an option within Truist's alert settings, you can indirectly test some notifications.
- For example, if you set a "Low Balance" alert, you could make a small purchase or transfer that brings your balance below the threshold you set to see if the notification comes through.
- For security alerts, unfortunately, you don't want to trigger them intentionally (by changing your password, for instance, unless you actually need to). However, simply knowing they are active provides peace of mind.
- Check your phone's notification settings for the Truist app to ensure they aren't accidentally turned off at the device level.
By following these steps, you'll transform your Truist banking experience from reactive to proactive. You'll gain greater control, enhanced security, and the peace of mind that comes from knowing your financial information is always at your fingertips.
 |
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions related to Truist notifications:
How to enable push notifications for the Truist app on my phone?
Go to your phone's main "Settings" app, find "Apps" or "Applications," then locate "Truist." Within the Truist app settings, you'll find a "Notifications" section where you can enable or disable push notifications.
Tip: Don’t just scroll to the end — the middle counts too.
How to change the threshold for a low balance alert in Truist?
Log into Truist online banking or the mobile app, navigate to "Alerts," find the "Low Balance" alert, and you should see an option to "Edit Alert Settings" where you can adjust the balance amount.
How to stop receiving text message alerts from Truist?
You can usually reply "STOP" to any Truist alert text message to opt out. Alternatively, log into your Truist online banking or app, go to "Alerts," and disable the text message delivery method for the specific alerts you no longer wish to receive.
How to receive alerts for credit card activity with Truist?
Within the "Alerts" section, look for categories related to "Credit Card" or "Card Controls." Here you can often set alerts for transactions, spending limits, or specific types of purchases on your Truist credit card.
How to verify my mobile number for Truist text banking?
After adding your mobile number in the "Alerts" or "Text Banking" section of Truist online banking or the app, Truist will send a verification code to that number. You'll need to enter this code back into the platform to confirm it.
QuickTip: Skim the ending to preview key takeaways.
How to set up alerts for large deposits on my Truist account?
Access the "Alerts" section in your Truist online banking or mobile app. Look for "Account Alerts" and then find an option like "Large Deposit" or "Deposit Alert." You can then specify the amount that triggers the notification.
How to get notified if my Truist password is changed?
This is a standard security alert. Within the "Alerts" section, specifically under "Security Alerts," ensure that "User ID, Password, or Email Address Change" notifications are enabled. These are often mandatory and cannot be turned off.
How to check my Truist online banking inbox for alerts?
Log into your Truist online banking account. Look for a "Messages" or "Inbox" icon or section, usually near your name or in the main menu. This is where secure messages and some alerts are stored.
How to troubleshoot if Truist notifications aren't working?
- Check your Truist alert settings: Ensure the alerts are enabled and the correct delivery methods are selected.
- Check your device settings: Make sure push notifications for the Truist app are enabled on your phone.
- Verify contact information: Double-check that your mobile number and email address on file with Truist are correct.
- Internet connection: Ensure you have a stable internet connection for mobile app notifications.
- Contact Truist support: If all else fails, reach out to Truist customer service for assistance.
How to set up daily balance alerts for my Truist checking account?
Go to the "Alerts" section in your Truist online banking or mobile app. Under "Account Alerts," look for "Daily Balance" and activate it. You can usually choose the time of day you wish to receive this alert.
 |
