Hey there! Ever found yourself in a situation where you've set up a recurring payment on Webull, perhaps for a regular investment plan, and now you want to stop it? You're not alone! Many users, whether they're seasoned investors or just starting out, find themselves needing to adjust their automatic contributions. The good news is, Webull makes it relatively straightforward to manage these recurring payments.
This comprehensive guide will walk you through exactly how to stop recurring payments on Webull, step by step, for various scenarios. We'll cover everything from recurring deposits to subscription cancellations, ensuring you have all the information you need. Let's get started!
Understanding Recurring Payments on Webull
Before we dive into the "how-to," it's helpful to understand what recurring payments typically refer to on Webull. Generally, this means:
Recurring Investment Plans (RSP): This is where you set up automated investments into specific stocks, ETFs, or other assets on a regular schedule (e.g., weekly, bi-weekly, monthly). These are often funded by automatic transfers from your linked bank account or your Webull buying power.
Market Quote Subscriptions: Webull offers premium market data subscriptions (like Level 2 quotes). These are typically recurring charges to your linked payment method (Apple ID, Google Play, or PayPal).
Moneybull Auto Subscription/Redemption: If you're using Webull's Moneybull service, you might have set up automatic subscriptions or redemptions into money market funds.
The process for stopping each type of recurring payment can vary slightly, so we'll address them individually.
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| How To Stop Recurring Payments On Webull |
Step 1: Identify the Type of Recurring Payment You Want to Stop
This is a crucial first step! Are you looking to stop a regular investment into a stock, cancel a market data subscription, or adjust your Moneybull settings? Knowing this will direct you to the correct section of the Webull platform. Take a moment to recall what kind of recurring payment you set up.
Think about it: Was it an automatic deposit that funds your trading account, or was it a specific investment plan where Webull buys shares for you automatically? Or perhaps it's a monthly fee for enhanced market data?
Once you've identified the type, proceed to the relevant step below.
Step 2: Stopping a Recurring Investment Plan (Regular Savings Plan - RSP)
This is the most common type of recurring payment users want to manage. Webull makes it quite easy to modify or cancel these plans directly within the app.
Sub-heading 2.1: Through the Webull Mobile App (Recommended)
The mobile app is generally the most convenient way to manage your recurring investment plans.
Tip: Reread sections you didn’t fully grasp.
Open the Webull App: Launch the Webull application on your smartphone or tablet.
Navigate to Your Account:
Tap the Webull logo (usually located at the bottom center of the screen) to access your account section.
Alternatively, you might tap on the "Account" icon in the bottom navigation bar.
Access Orders/Regular Savings Plan:
Within your account section, look for and tap on "Orders."
From the "Orders" screen, you should see an option for "Regular Savings Plan" or a similar phrasing related to recurring investments. Tap on it.
Select the Plan to Manage:
You will see a list of your active recurring investment plans.
Carefully tap on the specific plan you wish to stop or modify.
Modify or Cancel:
Once you've selected the plan, you'll be presented with options such as "Modify" or "Cancel."
To stop the recurring payment entirely, select "Cancel."
Confirm your decision when prompted. This usually involves entering your trading password or biometric authentication for security.
Important Note: If your recurring investment plan is linked to an ACH deposit that is currently "pending," you might be able to cancel the pending deposit itself through the "Transfers" section. However, once a deposit is "in processing," it generally cannot be cancelled from Webull's side, and you would need to contact your bank.
Sub-heading 2.2: What if I don't see "Regular Savings Plan"?
The exact wording or location might vary slightly with app updates. If you can't find "Regular Savings Plan" under "Orders," try looking in other sections of your account related to "Transfers," "Deposits," or "Auto-Investments." If all else fails, the desktop platform or contacting support (see Step 5) would be your next best bet.
Step 3: Cancelling Market Quote Subscriptions
If you're paying a recurring fee for enhanced market data (like NASDAQ TotalView or other premium quotes), the cancellation process depends on how you subscribed.
Sub-heading 3.1: For iOS (Apple App Store) Subscriptions
Go to iPhone's "Settings": Open the Settings app on your iPhone or iPad.
Tap "Apple ID": At the top of the Settings screen, tap on your name/Apple ID.
Tap "Subscriptions": Scroll down and tap on "Subscriptions."
Select the Webull Subscription: Find the market quotes subscription related to Webull in your list of active subscriptions and tap on it.
Tap "Cancel Subscription": You'll see an option to "Cancel Subscription." Tap it and confirm your decision.
Sub-heading 3.2: For Android (Google Play Store) Subscriptions
Open Google Play Store: Launch the Google Play Store app on your Android device.
Tap Your Profile Icon: Tap on your profile picture or initials in the top right corner.
Tap "Payments and subscriptions": From the menu, select "Payments and subscriptions."
Tap "Subscriptions": Tap on "Subscriptions" to view your active subscriptions.
Select the Webull Subscription: Find the Webull market quotes subscription and tap on it.
Tap "Cancel Subscription": Tap the "Cancel Subscription" button and follow the prompts to confirm.
Sub-heading 3.3: For PayPal Subscriptions
Log in to PayPal: Go to the PayPal website and log in to your account.
Go to "Settings": Click on the "Settings" icon (often a gear icon) in the top right corner.
Select "Payments": From the Settings menu, choose "Payments."
Select "Automatic payments": Look for "Manage automatic payments" or a similar option.
Select the Webull Subscription: Find the Webull subscription in your list of automatic payments.
Select "Cancel": Click on "Cancel" or "Cancel Automatic Payments" for that specific entry and confirm.
Step 4: Managing Moneybull Auto Subscription/Redemption
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If you've set up automatic subscriptions or redemptions for Webull's Moneybull service, you can manage these within the Moneybull section of the app.
QuickTip: Scan for summary-style sentences.
Open the Webull App: Launch the Webull application.
Navigate to Moneybull: Locate and tap on the "Moneybull" section, which might be accessible from your account overview or a dedicated tab.
Access Auto Subscription & Redemption Settings: Within the Moneybull page, look for options related to "Auto Subscription & Redemption" or similar.
Modify Status or Terminate:
You may see options to "Pause" the auto function, which temporarily stops subscriptions.
To stop it permanently, look for a "Terminate" button or "Turn off auto subscription/redemption."
Confirm Termination: Follow the on-screen prompts, which will likely require your trading password to confirm the termination. Once terminated, your Moneybull assets will be fully redeemed on the latest trading day, and auto subscriptions will cease.
Step 5: What if I Can't Find the Option or Need Further Assistance?
Sometimes, despite your best efforts, you might not be able to locate the specific setting or encounter an issue. In these cases, it's time to reach out to Webull's customer support.
Sub-heading 5.1: Contacting Webull Customer Service
Webull offers several ways to get in touch:
In-App Support: Many financial apps have an in-app chat or messaging system. Look for a "Help Center," "Support," or "Contact Us" option within the Webull app. This is often the quickest way to get a direct answer.
Email Support: You can typically find their support email address on the Webull website or in the app's help section. Provide them with as much detail as possible, including your account ID and the specific recurring payment you wish to stop.
Phone Support: For more urgent matters or if you prefer speaking to someone, check the Webull website for their customer service phone number. Be prepared to verify your identity.
When contacting support, be clear and concise. State what recurring payment you want to stop, and if you've already tried some steps, mention those. This will help them assist you more efficiently.
Step 6: Verify the Cancellation
After you've followed the steps to stop your recurring payment, it's absolutely vital to verify that the cancellation was successful.
Sub-heading 6.1: Check Your Webull Account
For Recurring Investment Plans: Go back to the "Regular Savings Plan" section in the Webull app. The plan you cancelled should either no longer appear or be marked as "inactive" or "cancelled."
For Market Quote Subscriptions: Check your Apple ID, Google Play, or PayPal subscriptions to ensure the Webull subscription is no longer listed as active or is set to expire without renewal.
For Moneybull: Verify within the Moneybull section that the auto subscription/redemption function is indeed terminated.
Sub-heading 6.2: Monitor Your Bank Statements
For a few billing cycles, keep a close eye on your linked bank account or credit card statements to ensure that no further charges or transfers related to the recurring payment occur. If you see an unexpected charge, immediately contact Webull support and your bank.
Tip: Let the key ideas stand out.
Conclusion
Stopping recurring payments on Webull is a straightforward process once you know where to look and what type of payment you're dealing with. By following these step-by-step instructions, you should be able to manage your automated financial activities with ease. Remember to always verify the cancellation to ensure your financial plans are on track!
10 Related FAQ Questions
Here are 10 frequently asked questions related to stopping recurring payments on Webull, with quick answers:
How to check my active recurring investments on Webull?
You can check your active recurring investments by tapping the Webull logo in the app, then navigating to "Orders" and then "Regular Savings Plan."
How to cancel a pending deposit on Webull?
You can cancel a pending ACH deposit via the Webull mobile app under "Transfers" and then "Recent Activity," provided it hasn't started processing yet.
How to change the amount of my recurring investment on Webull?
To change the amount of your recurring investment, go to "Orders" > "Regular Savings Plan," select the plan, and choose the "Modify" option.
How to find my Webull subscription details?
QuickTip: Focus on one paragraph at a time.
For market quote subscriptions, check your device's app store settings (Apple ID for iOS, Google Play for Android) or your PayPal account if subscribed through there.
How to avoid a $5 fee for ACH deposit reversals on Webull?
To avoid a $5 fee, ensure you cancel any pending ACH deposit before it begins processing. Once it's in processing, Webull cannot reverse it.
How to restart a cancelled recurring investment plan on Webull?
To restart a cancelled plan, you'll typically need to set up a new recurring investment plan from scratch within the "Regular Savings Plan" section.
How to contact Webull customer support for recurring payment issues?
You can contact Webull customer support through their in-app chat, email, or phone, all typically found in the "Help Center" or "Contact Us" section of the app or website.
How to know if my recurring payment cancellation was successful?
Verify by checking the status of the plan in your Webull app (e.g., "Regular Savings Plan") or by monitoring your bank statements for a few billing cycles.
How to manage automatic Moneybull subscriptions on Webull?
You can manage Moneybull auto subscriptions/redemptions directly within the "Moneybull" section of the Webull app, where you can "Pause" or "Terminate" the service.
How to understand Webull's terms for recurring deposits?
You can review Webull's official terms and conditions or FAQ sections on their website, which provide detailed information on recurring deposit policies and limitations.
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