Ever wondered how Marriott employees snag those incredible hotel deals? It's not magic, but it certainly feels like it sometimes! If you're a Marriott associate or looking to understand the perks, you've come to the right place. This comprehensive guide will walk you through the process of making reservations as a Marriott employee, ensuring you can make the most of your well-deserved travel benefits.
Let's dive in and unlock those amazing discounts for your next personal getaway!
The Marriott Explore Program: Your Gateway to Discounted Stays
Marriott's Explore Program is the cornerstone of employee travel benefits. It offers significantly reduced rates for personal travel at participating Marriott International properties worldwide. There are primarily two main rates within this program:
The Explore Rate (MMP): This is for Marriott associates and their immediate family members (spouse/domestic partner, children, parents, parents-in-law, and siblings). It generally offers the deepest discounts, often up to 80% off the standard rate.
The Explore Friends Rate (MMF): This rate is available for friends and extended family members of Marriott associates. While still a fantastic deal, the discount is typically around 50% off.
It's crucial to remember that these rates are for personal travel only and cannot be used for business trips. Misuse can lead to the loss of these valuable privileges, and even disciplinary action.
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| How Do Marriott Employees Make Reservations |
Step-by-Step Guide: Making Your Marriott Employee Reservation
The process for booking an employee reservation is streamlined, primarily done online. Here's a detailed breakdown:
Tip: Take notes for easier recall later.
Step 1: Ensure Your Eligibility and Gather Your Essentials
Before you even think about booking, let's make sure you're set up for success!
Are you eligible?
For the Explore Rate (MMP): You must be an active Marriott employee (full-time, part-time, seasonal, temporary, or furloughed) with a valid discount form. Immediate family members are also eligible, but generally for one room, while the employee can book up to two rooms (with the employee staying in one).
For the Explore Friends Rate (MMF): Anyone eligible for the Explore Rate (employee and immediate family) can book this rate for friends or extended family. There's generally no limit on the number of rooms, but availability is key.
Have Your Marriott Bonvoy Account Ready: You'll need a Marriott Bonvoy account to make any reservations, especially for tracking your stays and benefits. If you don't have one, it's quick and free to sign up on Marriott.com.
Know Your Codes:
MMP for the Explore Rate (Employee and Immediate Family)
MMF for the Explore Friends Rate
Obtain Your Authorization Form: This is a critical piece of documentation. Marriott employees can generate and print these forms from mHUB (Marriott's internal employee portal). This form is valid until its expiry date and must be presented at check-in along with a photo ID. For friends and family, the employee must issue this form to them.
Step 2: Navigate to the Marriott Booking Platform
The easiest and most common way to book is online.
Option A: Marriott.com (Website)
Open your web browser and go to
www.marriott.com
Option B: Marriott Bonvoy Mobile App
Download and open the Marriott Bonvoy App on your smartphone or tablet. The app offers a very similar, user-friendly booking experience.
Step 3: Initiate Your Hotel Search
This is where you tell Marriott where and when you want to travel!
Enter Your Destination: In the "Find a Hotel" or "Where can we take you?" field, type in your desired city, region, or specific hotel name.
Select Your Dates: Choose your check-in and check-out dates from the calendar.
Adjust Rooms/Guests: Specify the number of rooms you need and the number of guests for each room.
Tip: Revisit challenging parts.
Step 4: Apply the Special Rate Code
This is the most important step for applying your employee discount.
Locate "Special Rates": On the search criteria screen (or sometimes on the main search bar), look for a field or link labeled "Special Rates" or "Corporate/Promo Code." Click on it.
Enter the Code: A dropdown menu or new field will appear. In the "Corporate/Promo Code" box, enter either:
MMP for the Explore Rate (employee and immediate family)
MMF for the Explore Friends Rate
Apply the Code: Click "Apply" or "Find Hotels" to proceed with your search.
Step 5: Browse and Select Your Hotel & Room
Now for the exciting part – choosing your stay!
View Search Results: The search results will display hotels that have availability at your selected dates and at the special employee rate. Keep in mind that these discounted rates are subject to availability, so if you don't see them, it means the rate isn't available for those dates or at that specific property.
Compare Options: Look through the available hotels, compare prices, locations, and amenities.
Select Your Room Type: Once you've chosen a hotel, click "View Rates" or "Select Room" to see the available room types and their corresponding prices at your special rate. Select the room that best suits your needs.
Step 6: Complete Your Booking Details
Almost there! Now you'll finalize your reservation.
Review Reservation Details: Double-check all the information: hotel, dates, room type, and the applied rate.
Enter Guest Information: Ensure the guest's name on the reservation exactly matches the name on the photo ID and the authorization form.
Provide Payment Information: Enter your credit card details to secure the reservation. Even for discounted rates, a valid credit card is required.
Confirm and Book: Read and agree to the terms and conditions, then click "Book Now" or "Complete Booking."
Tip: Use the structure of the text to guide you.
Step 7: Prepare for Check-in
Your reservation is confirmed! Now, let's ensure a smooth check-in process.
Print Your Authorization Form: As mentioned in Step 1, this form is essential. Make sure you have a physical copy, or that your friend/family member has theirs.
Have Photo ID Ready: You (or your authorized guest) will need to present a valid government-issued photo ID that matches the name on the reservation and the authorization form.
Be Aware of Terms: Remember that the Explore Program rates are for personal travel only. Hotels may verify your eligibility at check-in, and if you don't have the necessary documentation, you might be charged the rack rate.
Consider Property (Non-Room) Discount Card: If you're an employee looking for discounts on food and beverage, spa services, or retail within the hotel, you'll need to present a separate Property (Non-Room) Discount Card along with your photo ID. This can also be printed from mHUB.
Important Considerations and Tips for Marriott Employees
Availability is Key: Employee rates are space-available and not guaranteed. Popular destinations or peak seasons may have limited or no availability at the discounted rates. Book well in advance if possible.
Personal Travel Only: These discounts are strictly for personal leisure travel. Do not attempt to use them for business travel, as this can result in severe penalties.
Cancellations and Modifications: Any changes or cancellations to your reservation must be done online through Marriott.com or the Marriott Bonvoy App. Be mindful of the hotel's cancellation policy.
Manager's Discretion: While the process is standardized, individual hotels may have slight variations in how they verify eligibility. Always be prepared with your documentation.
Check for TakeCare Relief Fund Donation: Some Explore and Explore Friends Rates may include a small, voluntary daily donation to the TakeCare Relief Fund. You can opt out at the front desk if you wish.
Stay Updated: Marriott frequently updates its policies and programs. Regularly check mHUB for the latest information regarding the Explore Program.
10 Related FAQ Questions: How to Maximize Your Marriott Employee Benefits
Here are some quick answers to common questions about Marriott employee reservations:
How to find my Marriott employee discount code? Your primary codes are MMP for the Explore Rate (employee and immediate family) and MMF for the Explore Friends Rate. These are standard across the program.
How to generate the Marriott Explore Program authorization form? Employees can generate and print these forms by logging into mHUB (Marriott's internal employee portal) with their Enterprise ID (EID) and password. Look for sections related to "Print Room Discount Form" or "Manage Friends and Family."
QuickTip: Skim the first line of each paragraph.
How to book more than one room with the employee discount? As an employee, you can book up to two rooms per night with the MMP (Explore Rate), provided you are staying in one of them. For additional rooms or for friends/extended family, you'll need to use the MMF (Explore Friends Rate), which has no limit on the number of rooms (subject to availability).
How to ensure my family member gets the discount if I'm not traveling with them? For immediate family members to use the Explore Rate (MMP) without the employee present, the employee must generate an authorization form specifically for that family member, and the family member must present it along with their photo ID at check-in.
How to get discounts on food and beverage at a Marriott hotel as an employee? To receive non-room discounts (food, beverage, spa, retail), you need to present your Property (Non-Room) Discount Card and a photo ID at the point of purchase within the hotel. This card is also accessible via mHUB.
How to deal with a hotel that doesn't recognize my employee rate? Ensure you have your authorization form and photo ID readily available. Politely explain that you've booked under the Marriott Explore Program and present your documentation. If issues persist, you may need to contact Marriott Bonvoy Member Support or your HR department.
How to check if the employee rate is available for specific dates? The only way to confirm availability is by performing a search on Marriott.com or the Marriott Bonvoy App using the MMP or MMF codes for your desired dates and destination. If the rates appear, they are available.
How to use my Marriott Bonvoy points with employee discounts? The Marriott Explore program rates are typically cash rates and cannot be combined with Marriott Bonvoy points or Free Night Awards. You generally choose one or the other.
How to update my employee information for the Explore Program? Your employment status and details are usually linked to your Enterprise ID (EID) and are managed through Marriott's internal systems (mHUB). If you have updates or issues, contact your HR department.
How to find the terms and conditions for the Marriott Explore Program? The full terms and conditions for the Explore Program are available on mHUB. It's highly recommended to review them regularly to stay informed about eligibility, usage guidelines, and any updates to the program.
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