Are you ready to cut ties with AMC+ through your Verizon account? It's a common query, and thankfully, Verizon offers a few straightforward ways to manage your subscriptions. Let's get you squared away so you can streamline your entertainment options!
Step 1: Identify Your Subscription Type - Where Did You Sign Up?
Before we dive into the nitty-gritty, the first and most crucial step is to figure out how you initially subscribed to AMC+. This might seem basic, but it makes a big difference in the cancellation process.
Did you sign up directly through Verizon, perhaps as a bundled offer with your Fios or wireless plan, or through Verizon's +play platform? This is the most common scenario for those looking to cancel via Verizon.
Or did you subscribe to AMC+ directly through their website, or via another platform like Apple App Store, Google Play, Amazon Prime Video, or Roku? If so, you'll need to cancel directly with that service provider, not Verizon. This guide focuses on canceling when Verizon is the billing entity.
Once you've confirmed Verizon is your billing source for AMC+, let's move on to the actual cancellation methods!
Step 2: Canceling AMC+ Through My Verizon (Recommended for Fios)
The My Verizon website is often the most comprehensive and user-friendly way to manage your Fios services and associated add-ons like AMC+.
Sub-heading: Accessing My Verizon on a Web Browser
Open your preferred web browser (Chrome, Firefox, Edge, Safari, etc.) on your computer or tablet.
Navigate to the official Verizon website: verizon.com.
Look for the "Sign In" button, usually located in the top right corner of the page. Click it.
Enter your My Verizon User ID or mobile number and your password. If you've forgotten your login details, there will be options to recover them.
Sub-heading: Navigating to Your Services
Once logged in, you'll typically land on your Account Overview dashboard.
Look for a section related to your "Services," "Account," "Add-ons," or "Subscriptions." The exact wording can vary, but generally, you'll want to find where your current services are listed. For Fios, this might be under "My Fios" or a similar heading.
For Fios users, you might find an option like "Manage Services" or "Change Plan." Click on this to proceed.
Sub-heading: Finding and Canceling AMC+
Within the "Services" or "Add-ons" section, you should see a list of your subscribed services. Locate AMC+.
Next to AMC+, there should be an option to "Manage," "Modify," or "Cancel." Click on the cancellation option.
You will likely be presented with a confirmation screen, possibly asking why you are canceling or offering alternative plans. Follow the on-screen prompts to confirm your cancellation.
Important Note: Pay close attention to any messages about when your service will cease. Often, you'll retain access to AMC+ until the end of your current billing cycle, and you won't be charged for the next one. Make a note of this date.
You should receive a confirmation email from Verizon shortly after successfully canceling. Keep this email for your records!
Step 3: Canceling AMC+ Through Verizon's +play Platform
If you subscribed to AMC+ as part of Verizon's new +play platform (which centralizes various digital subscriptions), the process is slightly different but still online.
Sub-heading: Accessing +play
From a web browser, sign in to My Verizon.
From the My Verizon Home, navigate to Account > +play.
Alternatively, you might be able to go directly to https://www.google.com/search?q=plusplay.verizon.com and sign in with your Verizon credentials.
Sub-heading: Managing Your +play Subscriptions
Once you're in the +play interface, look for a "Manage" tab at the top of the page. Click it.
You'll see a list of your "Active" subscriptions.
Locate AMC+ in this list.
Click "Manage" below the AMC+ subscription.
Within the "Manage" section for AMC+, you should see a "Cancel subscription" option. Click on this.
Review the information provided and then click "Remove" to confirm your cancellation.
As with direct My Verizon cancellations, you should receive a confirmation that your subscription will not renew, and you'll typically have access until the end of your current billing cycle.
Step 4: Canceling AMC+ by Contacting Verizon Customer Service
Sometimes, navigating online portals can be tricky, or you might encounter a specific issue. In such cases, contacting Verizon's customer service is your best bet.
Sub-heading: Preparing for Your Call
Have your Verizon account number readily available.
Be prepared to authenticate yourself by providing your Account PIN or the last four digits of the Account Owner's Social Security Number.
Knowing the exact date you subscribed to AMC+ and through which offer (if any) can also be helpful.
Sub-heading: Placing the Call
The primary Verizon customer service number for residential services is 1-800-VERIZON (1-800-837-4966).
Explain clearly to the automated system or the representative that you wish to cancel your AMC+ subscription.
Be patient; you might be transferred to a specific department that handles add-on services.
Politely but firmly reiterate your request to cancel AMC+. They may try to offer you incentives to keep the service; it's up to you if you wish to consider them.
Confirm the cancellation with the representative. Ask for a confirmation number or an email confirming the cancellation.
Double-check when your access to AMC+ will terminate and when the final charge (if any) will appear on your bill.
Sub-heading: Alternative Contact Methods
Verizon's Chat Support: You can often find a "Chat with us" option on the Verizon website (sometimes represented by a "snowflake" icon in the My Verizon app). Type "Cancel" into the chatbox and follow the prompts to either disconnect a line or chat with a live agent who can assist with add-on cancellations.
Visiting a Verizon Store: While generally not necessary for subscription cancellations, if you prefer in-person assistance, a Verizon retail store might be able to help. Bring your account information and ID.
Step 5: Verification and Follow-Up
After initiating your cancellation, it's a good practice to verify that it has been processed correctly.
Sub-heading: Checking Your Verizon Bill
Monitor your next Verizon bill (and possibly the one after) to ensure that the AMC+ charge no longer appears.
If you still see the charge, immediately contact Verizon customer service with your cancellation confirmation details.
Sub-heading: Confirming AMC+ Access
Try to access AMC+ through your Verizon-linked method (e.g., the AMC+ app if you linked it to your Verizon account).
Once your cancellation takes effect at the end of the billing cycle, you should no longer be able to access the content, or it will prompt you to resubscribe. This is a good indication that the cancellation was successful.
Wrapping Up
Canceling your AMC+ subscription through Verizon is generally a straightforward process, especially when using the My Verizon website or the +play platform. By following these steps and being mindful of your subscription type, you can easily manage your entertainment services. If you ever hit a snag, remember that Verizon's customer service is there to help!
Related FAQ Questions
Here are 10 related FAQ questions to help you further:
How to confirm if my AMC+ subscription is billed through Verizon?
You can confirm this by checking your monthly Verizon bill for a specific AMC+ charge. Alternatively, log into your My Verizon account online and navigate to your "Add-ons" or "Subscriptions" section, where billing details are usually listed.
How to cancel AMC+ if I subscribed directly through the AMC+ website?
If you subscribed directly through the AMC+ website, you must cancel through their website by logging into your AMC+ account settings and following their cancellation instructions. Verizon cannot cancel subscriptions not billed through them.
How to find my Verizon account number?
Your Verizon account number is typically located on the top of your monthly Verizon bill. You can also find it by logging into your My Verizon account online or via the My Verizon app.
How to avoid being charged for the next month's AMC+ service?
To avoid being charged for the next month, ensure you cancel your AMC+ subscription before the start of your next billing cycle. The cancellation is usually effective at the end of your current billing period.
How to resubscribe to AMC+ through Verizon later?
You can resubscribe to AMC+ through Verizon by logging into your My Verizon account or the +play platform and navigating to the "Add-ons" or "Shop" section, then selecting AMC+ and following the prompts to add it back to your services.
How to check if I have any free trial periods for AMC+ through Verizon?
Free trial periods for AMC+ through Verizon are usually indicated when you initially sign up. You can also check your "Add-ons" or "Subscriptions" section in My Verizon; often, it will show the trial end date.
How to contact Verizon customer service for cancellation if I don't have internet access?
If you don't have internet access, you can call Verizon customer service directly at 1-800-VERIZON (1-800-837-4966) to speak with a representative and cancel your AMC+ subscription.
How to know if my cancellation was successful?
You will typically receive a confirmation email from Verizon, and the AMC+ charge should no longer appear on your subsequent Verizon bills. You can also try accessing AMC+ after your stated cancellation date to verify that access has been revoked.
How to deal with an early termination fee for AMC+?
AMC+ is typically a month-to-month subscription, so early termination fees are highly unlikely for canceling just the AMC+ add-on. However, if your AMC+ was part of a larger bundled promotion with Verizon Fios or a wireless plan that had a contract, canceling the entire plan might incur fees for the main service. AMC+ itself shouldn't have one.
How to manage other add-on subscriptions with Verizon?
The process for managing other add-on subscriptions (like Max, Paramount+, etc.) through Verizon is very similar to canceling AMC+. You'll generally use the My Verizon website or the +play platform, navigating to "Add-ons" or "Subscriptions" to manage each service individually.
