Ever Felt That Little Jolt of Panic When You Can't Remember Your Marriott Bonvoy Number? Don't worry, you're definitely not alone!
Whether you're trying to book your next dream vacation, check your hard-earned points balance, or simply confirm your elite status, knowing your Marriott Bonvoy (formerly Marriott Rewards) account number is essential. This comprehensive guide will walk you through every step to quickly and easily find your Marriott Bonvoy number, even if you think it's lost forever. Let's get you reunited with your rewards!
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| How Do I Find Out My Marriott Rewards |
Step 1: The Easiest Routes – Online and Mobile App
Let's start with the most convenient methods. Most people will be able to retrieve their number instantly using one of these options.
Sub-heading 1.1: Via the Marriott Bonvoy Website
This is often the quickest way if you have internet access and remember your login credentials.
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Action: Open your web browser and go to the official Marriott Bonvoy website: marriott.com.
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Action: Look for the "Sign In" or "Join" option, typically located in the top right corner of the homepage. Click on it.
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Action: Enter your registered email address or existing member number and your password. If you've forgotten your password, don't fret! There's usually a "Forgot Password" link right there to help you reset it.
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Action: Once successfully logged in, click on your name at the top of the screen. A pop-up menu or a dropdown will appear.
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Action: From this menu, select "Profile." This will take you to your personal account profile page.
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Action: Voila! Your Marriott Bonvoy® Account Number will be clearly displayed under the "Profile" section, usually near your name. Take a moment to jot it down or save it securely.
Sub-heading 1.2: Using the Marriott Bonvoy Mobile App
The Marriott Bonvoy mobile app is incredibly handy for on-the-go travelers. If you have it installed, retrieving your number is a breeze.
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Action: Open the Marriott Bonvoy Mobile App on your smartphone or tablet.
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Action: If you're not already logged in, enter your credentials.
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Action: Tap the "Account" icon, which is usually located at the bottom of the screen.
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Action: Next, tap the Profile/Bell icon in the top-right corner.
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Action: Your Account Number will be prominently displayed at the top of the screen, right under your name. Some versions of the app might also have a "My Member Card" option where your digital card with your number is displayed.
Tip: Reread tricky sentences for clarity.
Step 2: What If You Can't Log In? – The "Look Up Member Number" Tool
Life happens, and sometimes you just can't remember your password or the email associated with your account. Marriott has a dedicated tool for this exact scenario.
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Action: Navigate to the Marriott Bonvoy "Look Up Member Number" page. You can often find a link to this on the main login page, or directly access it via:
www.marriott.com/lookUpMemberNumber.mi -
Action: You'll be prompted to provide specific personal information that matches what's on file for your account. This typically includes:
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First Name
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Last Name
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Email Address
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Important Note: The information you provide must exactly match the information in your account. Even a single extra space after your email address can cause an error message. Double-check everything!
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Action: Once you submit the information, Marriott will email your account number to the email address on file. Check your inbox (and spam/junk folder, just in case!).
Step 3: When All Else Fails – Contacting Marriott Bonvoy Customer Service
If the above methods don't work, perhaps due to an outdated email address on file, or persistent technical issues, direct contact with Marriott's customer service is your next best step.
Sub-heading 3.1: Calling Customer Service
This is often the most direct way to get personalized assistance.
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Action: Locate the appropriate phone number for Marriott Bonvoy Customer Care. For US and Canada, the number is typically 1 (800) 627-7468. For other locations, visit
www.marriott.com/help/loyalty-customer-support.mi -
Action: Be prepared to answer verification questions to confirm your account ownership. This is for your security and may include details like your full name, date of birth, previous stay dates, or even specific Marriott properties you've stayed at.
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Tip: If prompted by an automated system, ask to speak to "Customer Service" or "Loyalty Care."
Sub-heading 3.2: Using the Online Chat Feature (if available)
Some websites offer a live chat option, which can be a convenient alternative to a phone call.
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Action: Check the Marriott Bonvoy website for a "Chat" or "Live Chat" icon, usually in the bottom corner of the page or within the "Help" section.
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Action: Initiate a chat session.
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Action: Explain your situation to the customer service representative and be ready to provide verifying information as requested.
Tip: Summarize the post in one sentence.
Step 4: Proactive Measures – How to Never Forget Your Number Again!
Once you've successfully found your Marriott Bonvoy number, take steps to keep it accessible.
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Action: Save it in your phone's contacts: Create a contact for "Marriott Bonvoy" and include your member number in the notes or a dedicated field.
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Action: Store it in a secure password manager: This is an excellent way to keep all your important login details, including loyalty program numbers, safe and easily retrievable.
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Action: Take a screenshot of your digital card: If you found it on the app, take a screenshot and save it in a dedicated album.
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Action: Keep a physical note (discreetly): If you prefer analog, write it down and keep it in your wallet or travel documents, but avoid writing "Marriott Bonvoy" directly next to it for security reasons.
You've successfully navigated the steps to retrieve your Marriott Bonvoy number! Now you can confidently earn points, enjoy elite benefits, and plan your next incredible stay.
10 Related FAQ Questions
How to earn Marriott Bonvoy points?
You primarily earn Marriott Bonvoy points by staying at participating Marriott hotels and resorts, booking through the Marriott Bonvoy app or website, and spending on co-branded Marriott Bonvoy credit cards. You can also earn points through partners like car rentals, cruises, and dining programs.
How to redeem Marriott Bonvoy points for free nights?
Log into your Marriott Bonvoy account on the website or app, search for a hotel stay, and select the option to "Use Points/Awards" when searching for availability. The system will show you the points required for your desired dates and hotel.
Tip: Avoid distractions — stay in the post.
How to check my Marriott Bonvoy points balance?
After logging into your account on marriott.com or the Marriott Bonvoy app, your points balance is typically displayed prominently on your account overview page or profile section.
How to achieve Marriott Bonvoy elite status?
Elite status is earned based on the number of qualifying nights you stay at Marriott properties in a calendar year (e.g., 10 nights for Silver Elite, 50 for Platinum Elite). Certain Marriott Bonvoy credit cards can also grant you automatic elite status or provide elite night credits.
How to transfer Marriott Bonvoy points to another member?
You can transfer up to 100,000 points per calendar year to another Marriott Bonvoy member, and receive up to 500,000 points from other members, for free. This is typically done by contacting Marriott Bonvoy Customer Service directly.
How to activate my new Marriott Bonvoy account?
If you've just joined, you'll usually receive an email with instructions to activate your online account and set up your password. Follow the link in the email or visit the Marriott website and look for the "Activate online account" option.
QuickTip: Note key words you want to remember.
How to update my personal information on my Marriott Bonvoy account?
Log in to your Marriott Bonvoy account on the website or app, navigate to your "Profile" or "Account Settings," and you should find options to update your contact information, address, and other personal details.
How to link my Marriott Bonvoy account with airline partners?
Marriott Bonvoy has partnerships with various airlines. You can usually link your accounts through the "Partners" or "Travel Partners" section within your Marriott Bonvoy online account to earn airline miles on your stays or convert points.
How to use a Marriott Bonvoy Free Night Award?
Free Night Awards (often issued with co-branded credit cards) can be applied during the booking process online or through the app. When searching for a hotel, ensure the points value of your award matches or exceeds the cost of the standard room night. You can often combine your award with up to 15,000 points.
How to contact Marriott Bonvoy customer service directly?
You can contact Marriott Bonvoy Customer Care by phone (e.g., 1 (800) 627-7468 for US/Canada) or by using the chat feature on their website, if available. Be prepared to provide account verification details.
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