Have you ever found yourself wondering, "Just how many Marriott Bonvoy points do I have, and what can I do with them?" You're not alone! Keeping track of your loyalty points is key to maximizing your travel rewards. Whether you're planning a luxurious escape, aiming for an elite status upgrade, or just curious about your earning power, knowing your Marriott Bonvoy points balance is the first step.
This comprehensive guide will walk you through every way to check your Marriott Bonvoy points, along with insights into understanding your activity and making the most of your membership. Let's dive in!
Step 1: Choosing Your Preferred Method - Online, App, or Beyond?
Before we get into the nitty-gritty, let's consider how you prefer to manage your loyalty accounts. Marriott Bonvoy offers several convenient ways to check your points, catering to different preferences. Do you prefer the ease of a mobile app, the detailed view of a website, or perhaps a more direct approach? Let's explore your options!
Sub-heading: The Digital Dominion: Website vs. Mobile App
The vast majority of Marriott Bonvoy members will find their points information readily available through digital channels. These are often the easiest and most immediate ways to get the information you need.
Step 2: Checking Your Points Online via the Marriott Bonvoy Website
The Marriott Bonvoy website is your central hub for all things related to your loyalty account. It offers a comprehensive overview of your points, elite status, and past activity.
Sub-heading: Accessing Your Account Dashboard
Open Your Web Browser: Navigate to the official Marriott Bonvoy website. You can typically find this by searching for "Marriott Bonvoy" or going directly to
www.marriott.com.Locate the "Sign In" Button: This is usually found in the top right corner of the homepage.
Enter Your Credentials: You'll be prompted to enter your email address or Marriott Bonvoy member number and your password. If you've forgotten your password, look for the "Forgot Password" link to reset it.
Sign In: Click the "Sign In" button to access your account.
Sub-heading: Finding Your Points Balance
Once you're logged in, your points balance will often be prominently displayed on your account dashboard or homepage.
Quick Glance: Look for a section that clearly states "Marriott Bonvoy Points" or "Points Balance." It's usually a large, bold number.
Click on Your Name: In the top-right corner of the screen, click on your name or "My Account." A pop-up window or a drop-down menu will often appear, displaying your current points balance.
Navigate to "Activity": If you want a more detailed breakdown, from the pop-up menu or your account dashboard, look for an option like "Activity" or "Account Activity." Clicking this will take you to a dedicated page showing your earning and redemption history.
Sub-heading: Understanding Your Points Activity
The "Activity" page is incredibly useful. Here you'll find:
Detailed Transactions: A list of all your points transactions, including points earned from stays, credit card spending, promotions, and points redeemed for free nights or other rewards.
Stay Details: Information about specific hotel stays that earned you points, including the hotel name, dates of stay, and the number of points earned.
Expiration Dates: While Marriott Bonvoy points generally don't expire as long as your account remains active (meaning you have qualifying activity at least once every 24 months), this section might provide insights if there are any specific promotional points with different expiration rules.
Step 3: Checking Your Points via the Marriott Bonvoy Mobile App
For on-the-go access, the Marriott Bonvoy mobile app is an indispensable tool. It's designed for quick access and a streamlined user experience.
Sub-heading: Downloading and Logging In
Download the App: If you haven't already, download the Marriott Bonvoy app from your device's app store (Google Play Store for Android, Apple App Store for iOS).
Open the App: Launch the app on your smartphone or tablet.
Sign In: Just like the website, you'll need to enter your Marriott Bonvoy email or member number and password to log in.
Sub-heading: Locating Your Points Balance in the App
The app is designed for instant gratification when it comes to your points.
Main Screen Display: Upon successful login, your Marriott Bonvoy points balance will typically be displayed prominently in the middle of the screen on the app's home or dashboard page.
Accessing Account Details: Look for a tab or icon, usually at the bottom of the screen, labeled "Account" or "Profile." Tap on this.
View Account Activity: Within the "Account" section, you'll often find an option like "Account Activity" or "View Account Activity." This will show you a breakdown of your points earned and redeemed, similar to the website.
Step 4: Alternative Ways to Check Your Marriott Bonvoy Points
While the website and mobile app are the most common methods, there are a couple of other ways you might indirectly check or inquire about your points.
Sub-heading: Checking Your Marriott Bonvoy Credit Card Statement
If you have a co-branded Marriott Bonvoy credit card (from Chase or American Express in the US, or other partners globally), your monthly credit card statement will often include a summary of the Marriott Bonvoy points you've earned through your card spending.
Look for Loyalty Program Details: Towards the end of your statement, there's usually a section dedicated to your rewards program, detailing points earned in the billing cycle and sometimes your cumulative balance.
Online Banking Portal: You can also log into your credit card's online banking portal. Many banks integrate your loyalty points balance directly into your account summary there.
Sub-heading: Contacting Marriott Bonvoy Customer Service
If you're having trouble accessing your account online or via the app, or if you have a specific question about a missing transaction, contacting Marriott Bonvoy Customer Service is always an option.
Phone Call: You can find the relevant phone number for your region on the Marriott Bonvoy website's "Contact Us" or "Help" page. For US and Canada, the number is often 1 (800) 627-7468.
Web Chat: Some regions offer a web chat option on the Marriott website. This can be a quick way to get answers to simple questions.
Email: While typically slower, you might be able to email customer support for assistance.
Be prepared to provide your Marriott Bonvoy member number and other identifying information for security purposes when contacting customer service.
Step 5: Understanding and Utilizing Your Points
Now that you know how to check your points, let's briefly touch upon what you can do with them and how to interpret your balance.
Sub-heading: What Do Your Points Mean?
Your points balance represents your currency within the Marriott Bonvoy ecosystem. The higher your balance, the more opportunities you have for:
Free Night Awards: Redeem your points for complimentary hotel stays at Marriott Bonvoy participating hotels worldwide. The number of points required varies by hotel category, demand, and season.
Cash + Points: A flexible option that allows you to combine points and cash for a stay.
Room Upgrades: Sometimes, you can use points to upgrade your room to a higher category.
Marriott Bonvoy Moments: Bid on or redeem points for unique experiences, from culinary events to exclusive concerts and sporting events.
Travel Packages: Convert points into airline miles or redeem for car rentals and cruises. (Note: These often offer less value than hotel redemptions, so always compare!)
Gift Cards & Merchandise: While generally not the best value, you can redeem points for gift cards or merchandise.
Sub-heading: Maximizing Your Point Value
Strategic Redemptions: Often, redeeming points for free night awards provides the best value. Look for opportunities to utilize the "Stay for 5, Pay for 4" benefit when redeeming points for consecutive nights.
Promotions: Keep an eye out for Marriott Bonvoy promotions that offer bonus points on stays or discounted redemption rates.
Elite Status: Higher elite status tiers (Silver, Gold, Platinum, Titanium, Ambassador) earn bonus points on stays, accelerating your earning potential.
You are now fully equipped to confidently check your Marriott Bonvoy points and understand the incredible potential they hold for your future travels. Happy point-checking, and even happier travels!
10 Related FAQ Questions
How to find my Marriott Bonvoy member number if I forgot it?
You can find your Marriott Bonvoy member number by logging into your account on the Marriott Bonvoy website or mobile app. If you can't log in, use the "Forgot Member Number" option on the sign-in page, which typically involves providing your email address.
How to understand the different ways I earn Marriott Bonvoy points?
You primarily earn Marriott Bonvoy points through eligible hotel stays, spending on co-branded Marriott Bonvoy credit cards, participating in promotions, and through partners like Homes & Villas by Marriott International.
How to know when my Marriott Bonvoy points expire?
Marriott Bonvoy points generally do not expire as long as your account remains active. Account activity is defined as earning or redeeming points at least once every 24 months. If there's no qualifying activity, your points may expire.
How to redeem Marriott Bonvoy points for free nights?
Log in to your Marriott Bonvoy account on the website or app, search for hotels and dates, and when selecting your room, choose the "Use Points/Certificates" option to see the points required for a free night.
How to transfer Marriott Bonvoy points to another member?
You can transfer Marriott Bonvoy points to another member by contacting Marriott Bonvoy Customer Service. There are usually limits on the number of points you can transfer per year, and both accounts must be in good standing.
How to combine Marriott Bonvoy points from multiple accounts?
Marriott Bonvoy generally allows point transfers between accounts, but you cannot "combine" multiple accounts into one. You would typically transfer points from one account to another, subject to program rules and limits.
How to check my Marriott Bonvoy elite status progress?
Your elite status progress (number of elite nights earned) is visible on your account dashboard on both the Marriott Bonvoy website and the mobile app, usually near your points balance.
How to request missing Marriott Bonvoy points from a past stay?
If you're missing points from a past stay, you can submit a "Missing Stay" request through the Marriott Bonvoy website's customer service or help section, usually requiring your reservation details and folio.
How to use Marriott Bonvoy points for Marriott Bonvoy Moments?
Visit the Marriott Bonvoy Moments website, log in with your Marriott Bonvoy credentials, and you can either bid on unique experiences in an auction format or redeem points directly for fixed-price events.
How to contact Marriott Bonvoy customer service for points inquiries?
You can contact Marriott Bonvoy Customer Service via phone (e.g., 1 (800) 627-7468 for US/Canada), web chat on their website, or sometimes through email, as listed on their "Contact Us" page.
