Have you ever been standing at the Kroger checkout, ready to bag your groceries, only to realize you've forgotten your Kroger Plus Card? Or maybe you just prefer the convenience of using your phone number instead of fumbling for a physical card? Good news! Adding your phone number to your Kroger card is a smart move that unlocks all your personalized savings, fuel points, and digital coupons with just a few taps at the register. It's a simple process, and I'm here to walk you through it, step-by-step.
The Power of Your Kroger Plus Card (and Your Phone Number!)
Before we dive into the "how-to," let's quickly remember why your Kroger Plus Card (and linking your phone number to it) is so valuable:
Exclusive Discounts: Access to member-only prices and promotions throughout the store.
Digital Coupons: Load personalized coupons directly to your card from the Kroger app or website, no clipping required!
Fuel Points: Earn points with every purchase that translate into significant savings at the pump.
Personalized Offers: Kroger tracks your purchases and sends you tailored discounts on items you frequently buy.
Streamlined Checkout: No more fumbling for your card – just punch in your phone number and you're good to go!
Ready to simplify your shopping experience and maximize your savings? Let's get started!
Step 1: Confirm You Have a Kroger Plus Card (or Get One!)
This might seem obvious, but it's the crucial first step. You need an existing Kroger Plus Card to link a phone number to it.
Sub-heading 1.1: Do You Already Have a Card?
Check your wallet: Is there a physical Kroger Plus Card hiding in there? Look for the distinctive blue or green card with the Kroger logo.
Think about past purchases: Have you ever used a card or phone number at Kroger before to get discounts? If so, you likely already have one.
Sub-heading 1.2: If You Don't Have a Card Yet
Visit the Customer Service Desk: Head to any Kroger store and ask the friendly associates at the customer service desk for a Kroger Plus Card. They can issue one to you on the spot. It's quick and free!
Online Registration (and Virtual Card Creation): You can also register for a digital account on the Kroger website (
www.kroger.com
Step 2: Access Your Kroger Digital Account
The easiest and most comprehensive way to manage your Kroger Plus Card, including adding or updating your phone number, is through your Kroger digital account.
Sub-heading 2.1: Logging In to Your Existing Account
Go to the Kroger Website: Open your web browser and navigate to
www.kroger.com Click "Sign In": You'll usually find this button in the top right corner of the homepage.
Enter Your Credentials: Input your registered email address and password. If you've forgotten your password, look for a "Forgot Password" link to reset it.
Sub-heading 2.2: Registering for a New Digital Account
If you don't have a digital account, don't worry! It's a straightforward process:
Visit
www.kroger.com Click "Register": This option will be near the "Sign In" button.
Follow the Prompts: You'll be asked to provide some basic information, such as your zip code, preferred store, email address, and to create a password.
Crucially, during registration, you will have the opportunity to link your physical Kroger Plus Card number or create a new Alt ID (Alternate ID), which is typically your 10-digit phone number. This is where you connect your phone number to your Kroger loyalty benefits. If you already have a physical card, you'll input its number. If not, you can create a new 10-digit Alt ID – your phone number is highly recommended here!
Verify Your Email: After submitting your information, check your email inbox for a verification link from Kroger. Click on it to activate your account.
Step 3: Adding or Updating Your Phone Number (Alternate ID)
Once you're logged into your Kroger digital account, you're ready to add or verify your phone number.
Sub-heading 3.1: Navigating to Your Account Settings
Click "My Account": After logging in, you'll typically see "My Account" in the top right corner, or sometimes under your name. Click on this to access your account dashboard.
Look for "Plus Card" or "Shopper's Card": On your "My Account" page, you'll need to locate the section related to your loyalty card. It might be labeled "Plus Card," "Shopper's Card," or something similar.
Select "Edit" or "Manage": Within that section, there should be an option to "Edit" or "Manage" your card details. Click on it.
Sub-heading 3.2: Entering or Verifying Your Phone Number
Locate the "Alternate ID" Field: You should see a field designated for an "Alternate ID" or "Virtual Card Number." This is where your phone number comes in.
Enter Your 10-Digit Phone Number: Type in your 10-digit mobile phone number. Make sure there are no dashes or spaces, just the numbers.
Important Note: Kroger typically advises using your phone number as your Alt ID as it's easy to remember. Ensure the number you enter is one you'll readily recall at checkout.
Save Your Changes: After entering your phone number, be sure to click the "Save" or "Update" button to apply the changes to your account. You might receive a confirmation message that your information has been successfully updated.
Step 4: Testing Your Phone Number at the Store
Now for the fun part – seeing your hard work pay off!
Sub-heading 4.1: At the Checkout Lane
Inform the Cashier: When you're checking out, simply tell the cashier, "I'd like to use my phone number for my Kroger Plus Card."
Enter Your Number: The cashier will prompt you to enter your 10-digit phone number on the pin pad.
Watch for Savings! You'll see the discounts and digital coupons apply to your order instantly.
Sub-heading 4.2: Self-Checkout
Look for the "Loyalty ID" or "Plus Card" Option: At self-checkout kiosks, there will be a clear option on the screen to enter your loyalty information.
Select "Enter Phone Number": Choose the option to input your phone number.
Type it In: Use the keypad to enter your 10-digit phone number.
Voila! Your savings will be applied.
Step 5: Troubleshooting and Extra Tips
Sometimes, things don't go exactly as planned. Here are some solutions and additional advice:
Sub-heading 5.1: If Your Phone Number Isn't Working
Double-Check Your Online Account: Log back into your Kroger digital account and ensure your phone number is correctly entered as your "Alternate ID." A typo can easily prevent it from working.
Call Kroger Customer Service: If you're still having trouble, the best course of action is to contact Kroger customer service. Their number is 1-800-KRO-GERS (1-800-576-4377). Explain the issue, and they can look up your account and help resolve it.
Visit the Customer Service Desk In-Store: If you prefer in-person assistance, the customer service desk at your local Kroger can also help you verify or update your phone number.
Sub-heading 5.2: Benefits of the Kroger App
Download the Kroger App: For ultimate convenience, download the official Kroger app to your smartphone (available on iOS and Android).
Manage Everything on the Go: The app allows you to:
Clip digital coupons directly to your card.
View your fuel points balance.
Build shopping lists.
Order for pickup or delivery.
Easily access your digital Shopper's Card barcode.
Update your account information, including your phone number.
Sub-heading 5.3: Linking Household Accounts
Did you know you can link multiple Kroger Plus Cards to a single household account? This is great for families! If you have family members at the same address, you can call Kroger customer service (1-800-576-4377) to link your accounts, allowing you to pool fuel points and share digital coupons.
By following these steps, you'll have your phone number seamlessly integrated with your Kroger Plus Card, making your shopping trips more efficient and rewarding. Happy saving!
10 Related FAQ Questions
How to check my Kroger Plus Card number if I only use my phone number?
You can find your Kroger Plus Card number by logging into your Kroger digital account on the website or app, usually under the "My Account" or "Shopper's Card" section. Alternatively, you can call Kroger customer service at 1-800-576-4377 and they can provide it to you.
How to get a new Kroger Plus Card if I lost mine?
You can get a new Kroger Plus Card by visiting the customer service desk at any Kroger store. They can issue you a new card and link it to your existing digital account (and phone number) or help you create a new one.
How to load digital coupons to my Kroger card?
To load digital coupons, log into your Kroger digital account on the Kroger website or mobile app, navigate to the "Digital Coupons" section, and click "Load to Card" on the coupons you wish to use. They will automatically apply when you scan your card or enter your phone number at checkout.
How to check my Kroger fuel points balance?
You can check your Kroger fuel points balance by logging into your Kroger digital account on the website or app. Your current fuel points total will typically be displayed prominently on your account dashboard.
How to change the phone number associated with my Kroger card?
To change the phone number, log into your Kroger digital account on the website or app, go to "My Account," find the "Plus Card" or "Shopper's Card" section, click "Edit" or "Manage," and update your "Alternate ID" to the new 10-digit phone number, then save your changes.
How to unlink a Kroger card from my digital account?
If you need to unlink a Kroger card, it's best to contact Kroger customer service at 1-800-576-4377 for assistance, as this process may require specific account management.
How to combine Kroger Plus Cards from different households?
Kroger generally allows linking household accounts if they share the same address. To combine cards from different households, you would need to contact Kroger customer service at 1-800-576-4377 to discuss your specific situation and see if it's possible.
How to use my phone number for Kroger pay?
Kroger Pay is a mobile payment system within the Kroger app. Once your digital account and phone number are linked, you can use Kroger Pay directly from the app, which often uses your linked phone number for loyalty benefits automatically when you pay.
How to find my Kroger digital account email or username?
If you've forgotten your Kroger digital account email or username, try using the "Forgot Email/Username" option on the Kroger website's sign-in page. You may need to provide some personal information to recover it.
How to reset my Kroger digital account password?
To reset your Kroger digital account password, go to the Kroger website's sign-in page, click on the "Forgot Password" link, and follow the instructions to reset it using your registered email address.
