Ever wondered about the intricate world of hotel commissions, especially when dealing with a global giant like Marriott? It's not as straightforward as a simple bank transfer! When it comes to how many currencies Marriott supports for commission payments, the answer is more expansive than you might think. Marriott, in partnership with its banking partners, specifically Onyx CenterSource, offers a robust system to ensure travel agents and intermediaries worldwide can receive their dues efficiently.
Let's dive deep into the fascinating details of Marriott's commission payment structure, focusing on the currency aspect.
Understanding Marriott's Commission Payment System
Marriott International acts as a central hub, processing and facilitating consolidated commission payments for thousands of its participating properties across the globe. This centralized approach simplifies the process for travel agents, providing one weekly payment and statement, ultimately streamlining reconciliation.
Step 1: Are You Eligible to Receive Commissions from Marriott?
Before we even talk about currencies, let's make sure you're set up to receive commissions! This is the absolutely crucial first step.
Sub-heading: Checking Your Accreditation and Affiliation Marriott centrally processes commissions for travel agencies that hold an active and valid accreditation or membership with at least one of the following industry bodies:
ARC (Airlines Reporting Corporation)
IATA (International Air Transport Association)
IATAN (International Airlines Travel Agent Network)
TIDS (Travel Industry Designator Service)
CLIA (Cruise Lines International Association)
Without one of these, you won't be able to receive commissions. Ensure your accreditation number is always present when making a booking.
Sub-heading: Understanding Commissionable Rates
Not all bookings are created equal! Marriott only processes commissions for consumed transient reservations booked at commissionable rates. Generally, published rates and packages available to the general public with no qualification required are commissionable. Reservations must be booked via Marriott.com,
Step 2: Navigating the Currency Options for Your Commission Payments
This is where the magic happens regarding currency! Marriott understands the global nature of the travel industry.
Sub-heading: The Broad Spectrum of Supported Currencies Marriott supports commission payments in USD (United States Dollar) and over 35 different foreign currencies through its banking partner, Onyx CenterSource. This extensive list ensures that travel agents in various countries can receive their commissions in their local currency, minimizing conversion fees and simplifying financial management.
This means less hassle for you in dealing with foreign exchange!
Sub-heading: The Role of Onyx CenterSource While Marriott facilitates the process, it often leverages the expertise of third-party payment processors like Onyx CenterSource. Onyx specializes in commission payments for the travel industry, allowing Marriott to offer a wide array of currency options and a streamlined payment process. You do not need to contract with Onyx CenterSource or be an Onyx SurePay member to receive payments through Marriott's centralized system in your preferred currency.
Step 3: Setting Up Your Preferred Payment Currency
Once you're eligible and understand the currency breadth, it's time to set up your preferences.
Sub-heading: Accessing the Marriott Commission Portal The Marriott Commission Portal is your go-to resource for managing your commission payments. You'll need a verified MI Partner Privileges account to access it. This portal allows you to:
Search for commissions.
Submit inquiries for missing or underpaid commissions.
Track the status of your inquiries.
View and download commission statements.
Generate commission payment summary or detail-level reports.
Enroll in direct deposit, which is key for currency selection.
Sub-heading: Enrolling in Direct Deposit and Specifying Currency To expedite the receipt of your commission payments and select your preferred currency, enrolling in direct deposit is highly recommended. During the direct deposit enrollment process within the Commission Portal, you will be able to specify your preferred currency from the supported options.
It's important to note that the commission system often displays direct deposit options based on the pre-selected currency preference registered with your IATA profile. If your IATA preference is set for USD, you might initially see only U.S. banking direct deposit forms. Ensure your IATA preferences are up-to-date with your desired currency.
Step 4: Understanding Payment Frequency and Reconciliation
Knowing when and how you'll get paid is essential for your business's cash flow.
Sub-heading: Weekly Payments and Statements Marriott International typically generates payments and statements on a weekly basis. This consistent schedule helps travel agents to predict and reconcile their commission income more effectively.
Sub-heading: Commission Payment Status Codes The Commission Portal provides detailed status codes for your payments. Familiarizing yourself with these can help in troubleshooting any issues. Some common codes include:
INPG: Commission is due; payment is in progress.
PDSS: Our research indicated that you are due the commission; see statement for details.
CXLD: The reservation was canceled.
NTAN: IATA number was not provided on the reservation record.
MTAX: Commission on hold pending tax invoice.
Step 5: Troubleshooting and Support
Even with a robust system, questions or issues can arise.
Sub-heading: Utilizing the Commission Portal for Inquiries The most efficient way to research your commissions and submit inquiries for missing or underpaid commissions is directly through the Marriott Commission Portal. You can track the status of your online inquiries there and receive email alerts for status updates. For larger volumes of inquiries (e.g., more than 50), the portal often allows for spreadsheet uploads to simplify the process.
Sub-heading: Contacting Intermediary Partner Care If you have questions or encounter persistent issues that cannot be resolved through the portal, Marriott's Intermediary Partner Care team is available to assist. Their contact information can typically be found within the Commission Portal or on the Marriott Travel Agents website.
10 Related FAQ Questions
How to...
How to check if my agency is eligible for Marriott commissions?
Ensure your agency has an active and valid accreditation with ARC, IATA, IATAN, TIDS, or CLIA. This is a fundamental requirement.
How to access the Marriott Commission Portal?
You need to sign in and create a MI Partner Privileges profile on the Marriott Travel Agents website.
How to enroll in direct deposit for Marriott commissions?
Log in to the Marriott Commission Portal and navigate to the direct deposit enrollment section. You'll provide your banking details there.
How to change my preferred currency for Marriott commission payments?
This is typically managed through your direct deposit settings within the Marriott Commission Portal. Ensure your IATA currency preferences are also updated.
How to find my Marriott commission statements?
All commission statements are delivered securely via the Marriott Commission Portal, where you can view and download them.
How to inquire about a missing or underpaid Marriott commission?
Use the "Enhanced commissions research" and "online inquiry submission tools" within the Marriott Commission Portal.
How to know if a specific Marriott rate is commissionable?
When booking on Marriott.com or through GDS, the rate details will usually indicate if it is "Commissionable" or "Non-Commissionable."
How to ensure my IATA number is included in a Marriott booking?
When making a reservation, especially online, there will be a section (often under payment information or guest details) to enter your IATA or accreditation number.
How to understand the different commission payment status codes from Marriott?
Marriott provides a list of payment status codes (e.g., INPG, CXLD, NTAN) within the Commission Portal and on their travel agent resources, explaining what each means.
How to contact Marriott's Intermediary Partner Care for commission assistance?
Their contact information is generally available within the Marriott Commission Portal or on the main Marriott Travel Agents website.
