Adding your EBT (Electronic Benefits Transfer) card to the Kroger app is a fantastic way to streamline your grocery shopping, especially if you rely on SNAP (Supplemental Nutrition Assistance Program) benefits. It makes ordering for pickup or delivery incredibly convenient! Let's get you set up with a comprehensive, step-by-step guide.
Your Guide to Adding EBT to the Kroger App for Seamless Shopping!
Ready to simplify your grocery routine? Let's dive in! This guide will walk you through everything you need to know, from setting up your account to making your first EBT purchase with Kroger's app.
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| How To Add Ebt To Kroger App |
Step 1: Get Ready – Download and Sign In!
First things first, let's make sure you have the right tools.
Sub-heading: Download or Update the Kroger App
If you don't already have it, head to your device's app store (Google Play Store for Android or Apple App Store for iOS) and search for "Kroger."
Download and install the app.
Already have the app? Great! Just make sure it's updated to the latest version. Outdated apps can sometimes cause payment issues. Go to your app store and check for any pending updates for the Kroger app.
Sub-heading: Log In or Create Your Kroger Account
Open the Kroger app.
If you already have a Kroger account, simply tap "Sign In" and enter your email address and password.
New to Kroger online shopping? No worries! Tap on "Create Account." You'll need to provide some basic information like your name, email, and create a password.
Important: If you have a physical Kroger Shopper's Card, make sure to link it to your digital account during registration or in your profile settings. This ensures you get all your personalized deals and fuel points!
Step 2: Navigate to Your Digital Wallet
Once you're logged in, it's time to find where to add your payment methods.
Sub-heading: Finding "My Account" or "Profile"
Look for an icon that typically represents your profile or "My Account." This is usually a person-shaped icon or a menu icon (three horizontal lines, often called a "hamburger menu") in the top corner of the app. Tap on it.
In the menu that appears, you'll see various options related to your account.
Locate and tap on "My Account" or "Profile Information."
Tip: Don’t skim — absorb.
Sub-heading: Accessing Your Wallet
Within "My Account," you'll find a section dedicated to payment methods. This is often labeled as "Wallet", "Payment Cards", or "Payment Methods."
Tap on "Wallet" to proceed. This is where all your saved payment information resides.
Step 3: Add Your SNAP EBT Card
Now for the main event – adding your EBT card!
Sub-heading: Initiating the "Add New Card" Process
Inside your "Wallet," you should see an option to "Add New Card" or a similar prompt.
Tap on "Add New Card."
The app will then ask you to select the type of card you want to add.
Sub-heading: Selecting EBT as Payment Type
From the list of payment types (e.g., Credit/Debit Card, Gift Card), you should see an option for "EBT" or "SNAP EBT."
Carefully select this option.
Sub-heading: Entering Your EBT Card Details
You will now be prompted to enter your 16-digit SNAP EBT card number.
Double-check that you enter the number correctly to avoid any errors. There is typically no expiration date or CVV code for EBT cards like there would be for a credit card.
After entering the number, tap "Submit" or "Save."
Sub-heading: Confirmation and Backup Payment (Important!)
Kroger will confirm that your EBT card has been successfully added to your wallet.
Very important: When using EBT for online orders (pickup or delivery), Kroger requires a secondary payment method (like a debit or credit card) to be on file. This is because EBT benefits cannot be used to pay for non-SNAP eligible items (like hot foods, alcohol, or paper products in some cases), delivery fees, service fees, or tips.
If you haven't already, the app might prompt you to add a credit or debit card as a backup. Add a backup card to ensure your orders can be completed smoothly. This card will only be charged for non-EBT eligible items or fees.
Step 4: Shopping with Your EBT Card in the App
Now that your EBT card is linked, you're ready to shop!
Tip: Read actively — ask yourself questions as you go.
Sub-heading: Building Your Cart with EBT-Eligible Items
Start Browse and adding items to your cart as usual.
Keep in mind that EBT can only be used for eligible food items (groceries like fruits, vegetables, meat, dairy, bread, and cereals).
The Kroger app usually indicates which items are SNAP-eligible as you add them to your cart. Look for a small "SNAP EBT eligible" tag or similar notification.
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Sub-heading: Proceeding to Checkout
Once your cart is full, tap on the cart icon and then "Proceed to Checkout."
Review your order carefully.
Sub-heading: Selecting EBT at Payment
On the payment screen, you will see your added payment methods. Your SNAP EBT card should now be an option.
Select your EBT card as the primary payment method for the eligible items.
The app will automatically calculate the amount covered by your EBT benefits and the remaining balance (if any) that needs to be paid by your backup card for non-eligible items or fees.
Sub-heading: Entering Your EBT PIN
To authorize the EBT portion of your payment, you will be prompted to enter your EBT PIN. This is a crucial security step.
Enter your PIN carefully to complete the transaction.
Sub-heading: Completing the Order
After entering your PIN and confirming the payment details, finalize your order.
You will receive an order confirmation.
Step 5: Pickup or Delivery - What to Expect
Whether you chose pickup or delivery, there are a few things to keep in mind.
Sub-heading: For Pickup Orders
When you arrive at the store for pickup, you might need to swipe your EBT card at the pickup kiosk or with the associate to confirm your purchase, even if you entered your PIN in the app. This is an additional security measure sometimes employed by stores.
Be prepared to show a government-issued ID if your order includes age-restricted items.
Sub-heading: For Delivery Orders
QuickTip: Skip distractions — focus on the words.
For delivery, the EBT payment is typically processed entirely within the app when you place the order.
The delivery driver will not handle your EBT card or PIN.
Any delivery fees, tips, or non-EBT eligible items will be charged to your backup payment method.
Frequently Asked Questions (FAQs)
How to check my EBT balance on the Kroger app?
Currently, the Kroger app does not directly display your EBT balance. You'll need to check your balance through your state's EBT portal, a dedicated EBT balance checking app, or by calling the customer service number on the back of your EBT card.
How to use EBT for Kroger pickup orders?
Add your EBT card to your Kroger app wallet, shop for eligible items, select EBT as the payment method at checkout, and be prepared to swipe your EBT card at the store's pickup location to finalize the payment for eligible items.
How to use EBT for Kroger delivery orders?
Add your EBT card to your Kroger app wallet, shop for eligible items, select EBT as the payment method at checkout, enter your EBT PIN to authorize the payment, and ensure you have a backup card for any non-EBT eligible items or delivery fees.
How to find SNAP-eligible items in the Kroger app?
As you browse products in the Kroger app, look for labels or tags on individual items that indicate they are "SNAP EBT eligible." You can also filter searches by "SNAP eligible" if that option is available in your app.
How to split payment between EBT and a credit/debit card on Kroger?
QuickTip: Read actively, not passively.
When you add both your EBT card and a credit/debit card to your Kroger wallet, the app will automatically calculate the total for SNAP-eligible items (charged to EBT) and non-SNAP eligible items/fees (charged to your backup card) at checkout, allowing for a split payment.
How to troubleshoot issues adding EBT to Kroger app?
Ensure your Kroger app is updated, double-check your EBT card number for typos, verify your internet connection, and confirm you have a backup credit/debit card on file. If issues persist, contact Kroger's customer service.
How to apply digital coupons with EBT purchases on Kroger?
Yes, digital coupons loaded to your Shopper's Card via the Kroger app will automatically apply to eligible items in your cart, including those paid with EBT, reducing the total amount charged to your EBT benefits.
How to ensure my EBT purchase is secure on the Kroger app?
Kroger uses secure payment processing. Entering your EBT PIN within the app (or at pickup) is your authorization, similar to an in-store transaction. Always keep your PIN confidential.
How to handle refunds for EBT purchases on Kroger?
If you receive a refund for items purchased with EBT, the funds will be credited back to your EBT card, not as cash or store credit.
How to update my EBT card information if it changes?
Go to "My Account" -> "Wallet" in the Kroger app. You can then edit or remove existing cards and add new ones as needed if your EBT card number or other details change.
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