Have you ever wished there was a way to turn your everyday grocery receipts into exciting rewards and gift cards? Well, you're in luck! Fetch is an incredibly popular and user-friendly app that does just that. And if you're a regular shopper at Kroger, you'll be thrilled to know that you can absolutely connect your Kroger purchases to Fetch and start earning points with every trip. This comprehensive guide will walk you through every step, ensuring you maximize your Fetch rewards from your Kroger shopping.
Unlocking Rewards: Your Guide to Connecting Kroger to Fetch
Fetch Rewards has revolutionized the way we think about saving money. Instead of clipping coupons or remembering specific deals, you simply snap a photo of your receipt, and Fetch does the rest, automatically finding points for eligible purchases and brands. For Kroger shoppers, this means turning your regular grocery runs into a treasure trove of points!
Step 1: Get Started with Fetch (If You Haven't Already!)
Before we dive into connecting your Kroger receipts, you need to have the Fetch app up and running. If you already have Fetch, feel free to skip to Step 2!
Sub-heading: Downloading the Fetch App
This is where your rewards journey begins!
For iPhone users:
Open the App Store on your device.
Tap the "Search" icon (magnifying glass) at the bottom right.
Type "Fetch Rewards" into the search bar and tap search.
Look for the official Fetch Rewards app (usually with a green logo).
Tap "Get" and then "Install" (you might need to authenticate with Face ID, Touch ID, or your Apple ID password).
For Android users:
Open the Google Play Store on your device.
Tap the "Search" bar at the top of the screen.
Type "Fetch Rewards" and tap the search icon.
Find the official Fetch Rewards app.
Tap "Install."
Sub-heading: Creating Your Fetch Account
Once the app is installed, open it up!
You'll be prompted to either sign up or log in. Since you're new, choose "Sign Up."
Follow the on-screen instructions to create your account. This usually involves providing:
Your email address
A password
Your date of birth
Your phone number
You might also be asked for your physical address.
Pro-Tip: Keep an eye out for a referral code option during sign-up! If a friend referred you, enter their code here to earn bonus points for both of you right away. It's a fantastic way to kickstart your earnings!
Step 2: Understanding How Fetch Works with Kroger (and Other Stores!)
Fetch works in two primary ways to capture your purchases:
Snapping Physical Receipts: For in-store Kroger purchases, you'll simply take a photo of your paper receipt using the Fetch app.
Connecting eReceipts: For online Kroger purchases (or if you receive digital receipts via email), you can link your email account or directly connect to certain online retailers. This is key for many Kroger digital receipt scenarios.
Step 3: Connecting Your Email for Kroger eReceipts
This is the most common and often easiest way to ensure your digital Kroger receipts are captured by Fetch. Kroger often sends digital receipts via email, especially if you're using their loyalty card or online ordering.
Sub-heading: Navigating to eReceipts in Fetch
Open the Fetch Rewards app.
Tap on the "My Account" tab. This is usually your profile picture or a person icon in the bottom right corner of the app.
On your account page, look for and tap on "eReceipts."
Sub-heading: Linking Your Email Account
Within the eReceipts section, you'll see options to link various accounts. Tap on the option to connect your email address.
You'll likely be asked to select your email provider (e.g., Gmail, Outlook, Yahoo). Choose the one associated with your Kroger digital receipts.
Follow the prompts to log in to your email account securely through Fetch. This grants Fetch permission to scan your inbox for eligible eReceipts.
Rest assured, Fetch has security measures in place, and they typically only scan for specific retailer receipts, not your entire email content.
Once successfully linked, Fetch will automatically start scanning your connected email account for Kroger (and other eligible retailer) eReceipts. This means less manual work for you!
Step 4: Snapping Physical Kroger Receipts
Even if you connect your email, you might still get paper receipts from in-store Kroger visits. Don't let those valuable points go!
Sub-heading: The Simple Snap Process
After your Kroger shopping trip, make sure you have your entire paper receipt.
Open the Fetch Rewards app.
Tap the large, orange camera icon (often located at the bottom center of the screen).
Choose the orange camera icon for physical receipts (not the blue eReceipt button if you're scanning a paper receipt).
Position your phone's camera over the receipt. Ensure all details are visible:
Store Name (Kroger!)
Date of Purchase (must be within the last 14 days, though Fetch recommends scanning as soon as possible)
Total Amount
Individual Items (especially important for bonus points on featured brands!)
If your receipt is long, Fetch will guide you to take multiple snaps. Just align the lines on the screen with your receipt to capture it segment by segment.
Once you've captured the entire receipt, tap "Submit." Fetch will then process your receipt, and points will appear in your account, usually within minutes, but sometimes it can take a bit longer.
Step 5: Maximizing Your Kroger Points with Fetch
Now that you know how to connect, let's talk about getting the most out of your Kroger shopping!
Sub-heading: Understanding Featured Brands and Offers
Fetch partners with hundreds of brands. When you buy products from these "featured brands," you often earn significantly more points than the base 25 points per receipt.
Before you shop at Kroger: Open the Fetch app and browse the available offers. You'll see specific brands or products that give bonus points.
While shopping: Keep an eye out for these brands. If you're deciding between two similar items, choose the one that offers Fetch bonus points!
After shopping: Even if you didn't check beforehand, Fetch will automatically award points for any eligible featured brands on your receipt.
Sub-heading: Don't Miss Any Receipt!
Scan every Kroger receipt: Whether it's a big grocery haul or just a quick run for milk, every receipt counts!
Scan receipts from any store: While this guide focuses on Kroger, remember Fetch accepts receipts from virtually any grocery store, convenience store, gas station, restaurant, and more in America. The more you scan, the more you earn!
Check your email for digital receipts regularly: Even if you've linked your email, a quick check ensures no digital receipts slip through the cracks.
Step 6: Troubleshooting Common Issues
Sometimes, things don't go perfectly. Here's what to do if you encounter problems connecting Kroger to Fetch or scanning receipts.
Sub-heading: Issues with eReceipts Not Appearing
Confirm Email Link: Double-check in the Fetch app's "eReceipts" section that your correct email account is still linked.
Check Spam/Junk Folder: Ensure Kroger digital receipts aren't ending up in your email's spam or junk folder, as Fetch might not scan those.
Recent Purchases Only: Fetch typically only accepts eReceipts for orders that have been shipped, delivered, or picked up within the last 30 days.
Manual Scan: Within the eReceipts section, you might see an option to "Scan for eReceipts now" for linked accounts. Try initiating a manual scan.
App Updates: Make sure your Fetch app is updated to the latest version.
Contact Fetch Support: If all else fails, reach out to Fetch customer support directly (see FAQs below for contact info).
Sub-heading: Physical Receipts Not Scanning Correctly
Lighting is Key: Ensure you have good, even lighting on your receipt. Avoid shadows or glare.
Flat Surface: Place the receipt on a flat, dark surface for contrast.
Clear Photo: Make sure the text is clear and readable. Hold your phone steady.
Capture All Details: As mentioned in Step 4, ensure the store name, date, total, and all items are visible. If it's a long receipt, use the multi-snap feature.
Receipt Condition: Extremely faded, crumpled, or damaged receipts can be difficult for Fetch to read. Try to get clear, undamaged receipts.
Resubmitting/Correcting: If a receipt is rejected or points are missing, you can often correct and resubmit it within the app. Go to your "Activity" tab, find the receipt, and look for an option to "Correct My Receipt."
Frequently Asked Questions (FAQs)
Here are 10 common "How to" questions related to Fetch and Kroger, with quick answers:
How to check if my Kroger eReceipts are linking to Fetch?
Go to the "My Account" tab in the Fetch app, then tap "eReceipts." You'll see a list of your linked accounts, and eligible eReceipts should appear there once processed.
How to fix if my Kroger eReceipts are not showing up in Fetch?
First, ensure your email is still linked in the eReceipts section. Then, check your email's spam folder for Kroger receipts. If issues persist, try a manual scan within the Fetch eReceipts section, or contact Fetch support.
How to ensure I get all points for featured brands from Kroger?
Make sure the brand name and product are clearly visible on your scanned physical receipt or digital receipt. Fetch's system usually detects these automatically.
How to get more points on Fetch for Kroger purchases?
Look for "featured offers" and "boosted brands" within the Fetch app before you shop, as purchasing these items will earn you significantly more points. Also, scan every receipt!
How to scan a very long Kroger receipt on Fetch?
Fetch has a multi-snap feature. After taking the first picture, the app will prompt you to move your camera down the receipt and take additional photos until the entire receipt is captured.
How to know if a Kroger item is a "featured brand" on Fetch?
Open the Fetch app and navigate to the main screen. You'll see various offers and brands listed. You can also use the search bar within the app to look for specific brands.
How to contact Fetch Rewards customer service for Kroger linking issues?
You can reach Fetch Rewards support by emailing them at support@fetch.com or by submitting a request through their help center on the Fetch website (https://www.google.com/search?q=help.fetch.com).
How to resubmit a Kroger receipt if it was rejected or missing points?
Go to your "Activity" tab in the Fetch app, find the problematic receipt, and look for an option to "Correct My Receipt" or "Resubmit." You can then highlight missing items or sections.
How to unlink my email account from Fetch Rewards?
Within the Fetch app, go to "My Account" -> "eReceipts." Tap on the email account you wish to unlink, and there should be an option to disconnect it.
How to get bonus points for referring friends to Fetch who shop at Kroger?
Share your unique referral code (found in your "My Account" section under "Refer a Friend"). When someone signs up using your code and scans their first valid receipt (from any store, including Kroger!), both you and your friend will receive bonus points.
