Unlocking Your Work-Life Balance: A Comprehensive Guide to Checking Your Kroger eSchedule
Hey there, fellow Kroger associate! Ever find yourself wondering, "When am I working next?" or "Did my shift change?" You're not alone! Keeping track of your work schedule is crucial for managing your personal life, appointments, and simply knowing when to set your alarm. Fortunately, Kroger provides several convenient ways to access your eSchedule, putting your work information right at your fingertips.
This comprehensive guide will walk you through each and every step to effortlessly check your Kroger eSchedule, ensuring you're always in the loop. Let's get started!
Step 1: Choosing Your Preferred Method (Engage!)
Before we dive into the "how-to," let's think about your preference. Do you prefer checking your schedule on your phone while on the go? Or are you more comfortable with a larger screen at home? Kroger offers options for both!
Are you a mobile maestro who loves the convenience of an app?
Or do you prefer the traditional web browser experience for more detailed viewing?
Once you've decided, proceed to the relevant section below. We'll cover both the FEED Mobile App and the MyTime.Kroger.com web portal.
Step 2: Accessing Your Schedule via the FEED Mobile App (The On-the-Go Option)
The FEED Mobile App is Kroger's official internal communication and associate resource app. It's designed to bring a wealth of information, including your schedule, directly to your mobile device.
Sub-heading: Downloading and Installing the App
Find the App: Open your smartphone's app store.
For Android users, this is the Google Play Store.
For Apple (iOS) users, this is the App Store.
Search for "FEED Mobile": Type "FEED Mobile" into the search bar and press enter. You should see an app developed by "The Kroger Co."
Install the App: Tap the "Install" or "Get" button. You might need to confirm with your device's password or fingerprint.
Open the App: Once the installation is complete, tap "Open" to launch the FEED Mobile app.
Sub-heading: Logging In to FEED Mobile
Initial Launch: The first time you open the app, you'll likely see a welcome screen.
Enter Your Credentials: You'll be prompted to log in using your Kroger Enterprise User ID (EUID) and password. This is the same ID you use for other company systems.
Tip: Your EUID usually consists of your first initial, last initial, and a five-digit number (e.g.,
js12345).
Secure Login: The app uses SecureWEB for login, ensuring your information is protected.
Remember Me (Optional but Convenient): If you're on your personal device and want to avoid logging in every time, you might see an option to "Remember Me." Only select this on a device you trust and that is not shared with others.
Sub-heading: Navigating to Your Schedule in FEED Mobile
Home Screen: Once logged in, you'll be on the FEED app's home screen, which displays news, announcements, and quick links.
Locate the "Schedule" Tab: Look for a tab or menu option specifically labeled "Schedule." This is often found at the bottom of the screen or within a main menu (sometimes represented by three horizontal lines, a "hamburger" icon).
View Your Schedule: Tapping the "Schedule" tab will display your upcoming shifts. You can usually view your schedule by day, week, or even month, depending on the app's layout.
Note: The FEED app has undergone updates, so the schedule view might have been improved for better mobile readability. Ensure your app is updated to the latest version for the best experience.
Step 3: Checking Your Schedule via MyTime.Kroger.com (The Web Portal Approach)
For those who prefer a desktop or laptop, or simply a larger screen, MyTime.Kroger.com is your go-to web portal for accessing your Kroger schedule. This is often powered by the Kronos system.
Sub-heading: Opening Your Web Browser
Launch Your Browser: Open your preferred internet browser (e.g., Chrome, Firefox, Edge, Safari).
Sub-heading: Navigating to MyTime.Kroger.com
Enter the URL: In the address bar at the top of your browser, type
mytime.kroger.comand press Enter.Alternatively, you might find links to the Kroger scheduling tool on internal Kroger employee portals like
krogerschedule.comwhich then directs you to the appropriate login for your division.
Sub-heading: Logging In to the MyTime Portal
SecureWEB Login Page: You will be redirected to a SecureWEB login page. This is Kroger's secure authentication system.
Enter Your EUID and Password: Input your Enterprise User ID (EUID) and the corresponding password into the designated fields.
Select Your Division: On some login pages (especially if accessing through
krogerschedule.com), you might need to select your specific Kroger division from a dropdown menu (e.g., Atlanta, Cincinnati, Ralphs, Fred Meyer, etc.). Make sure you choose the correct one!Click "Sign In" or "Log In": After entering your credentials and selecting your division (if applicable), click the sign-in button.
Sub-heading: Locating Your Schedule in MyTime
Dashboard/Main Menu: Once successfully logged in, you'll land on a dashboard or main menu.
Find "My Schedule": Look for a prominent link or tab labeled "My Schedule" or "Schedule." It's usually quite easy to spot.
View Your Shifts: Clicking on "My Schedule" will display your assigned work shifts for the current and upcoming weeks. You can typically navigate through different weeks or view a calendar breakdown.
Important Note: While the online schedule is generally accurate, it's always a good idea to double-check the printed schedule at your store during your next shift, as last-minute changes can sometimes occur. The printed schedule is often considered the official one.
Step 4: Troubleshooting Common Issues
Even with the best instructions, sometimes things don't go as smoothly as planned. Here are some common issues and how to resolve them:
Sub-heading: Forgotten Password or EUID
Online Password Reset: On the SecureWEB login page, there's usually a "Forgot Password?" or "Password Help" link. Follow the prompts to reset your password. Be aware that some resets might require you to be on a company network or use an approved remote access connection.
Contact Your Manager: If you're having trouble with your EUID or the online reset process, your direct manager or a supervisor is your best resource. They can help you retrieve your EUID or guide you through the password reset process.
Kroger Support Center: For persistent login issues, you can contact the Kroger Support Center. The general customer service number (1-800-KRO-GERS / 1-800-576-4377) can often direct you to the appropriate internal support.
Sub-heading: App Not Loading or Glitching
Update the App: Ensure your FEED Mobile app is updated to the latest version. App developers frequently release updates to fix bugs and improve performance.
Clear Cache/Reinstall: If the app is consistently glitching, try clearing its cache (in your phone's app settings) or, as a last resort, uninstalling and reinstalling the app.
Check Internet Connection: A stable internet connection (Wi-Fi or mobile data) is essential for the app to function correctly and fetch your schedule.
Sub-heading: Schedule Not Appearing or Incorrect
New Hire Status: If you're a new hire, it might take a little time for your schedule to be fully entered into the system. Check with your manager.
Manager Confirmation: Always confirm with your department manager if your online schedule seems incorrect or is not showing up. They can verify the official schedule.
System Lag: Sometimes there can be a slight delay between a schedule being finalized and it appearing online. Give it a little time, especially after new schedules are posted.
Step 5: Utilizing Additional Schedule Features (Beyond Just Viewing)
Both the FEED Mobile App and MyTime.Kroger.com often offer more than just viewing your schedule.
Sub-heading: Time-Off Requests
Many Kroger scheduling systems allow you to submit time-off requests directly through the portal or app. Look for a "Time Off Request" or similar option.
Sub-heading: Shift Swaps and Covers
In some divisions or departments, the system might facilitate requesting shift swaps with colleagues or putting a shift up for cover. This functionality is a great way to manage your work-life balance collaboratively.
Sub-heading: PTO Balances
You might also be able to view your Paid Time Off (PTO) balances directly within the scheduling system or linked portals like ExpressHR (often accessible through FEED).
Sub-heading: Notifications and Reminders
The FEED Mobile App, in particular, can offer push notifications for new schedules, schedule changes, or shift reminders, helping you stay organized. Make sure your app notifications are enabled!
Conclusion: Empowering Your Work-Life Harmony
By following these steps, you'll be well-equipped to check your Kroger eSchedule quickly and efficiently, whether you're at home or on the go. Taking control of your work schedule information is a key part of managing your time effectively and maintaining a healthy work-life balance. Remember, if you ever encounter persistent issues, your manager or the Kroger support channels are there to assist you. Happy scheduling!
10 Related FAQ Questions
How to access Kroger eSchedule if I'm a new employee?
New employees typically receive their EUID and initial password during orientation or from their manager. Once you have these credentials, you can follow the steps outlined above for either the FEED Mobile app or MyTime.Kroger.com. It might take a day or two for your schedule to populate after your initial setup.
How to reset my Kroger eSchedule password?
You can usually reset your password directly from the SecureWEB login page by clicking on the "Forgot Password?" or "Password Help" link. You may need to answer security questions or follow instructions sent to a registered email/phone. If issues persist, contact your manager or the Kroger Support Center.
How to view my past Kroger schedules?
While the primary focus is on current and upcoming schedules, some versions of MyTime.Kroger.com or related portals may allow you to view historical schedules. Look for options like "Previous Weeks" or "Schedule History" within the schedule viewing section.
How to request time off using Kroger's system?
Within the MyTime.Kroger.com portal or the FEED Mobile app, look for a section or link labeled "Time Off Request" or similar. You'll typically need to select the dates, type of leave (e.g., vacation, personal), and provide any necessary notes. Your request will then be sent to your manager for approval.
How to swap a shift with a coworker on Kroger eSchedule?
If your division or department utilizes this feature, you'll find an option for "Shift Swaps" or "Shift Trades" within the scheduling platform. You can then propose a swap to a specific coworker, and if they accept, it will go to management for final approval.
How to get the Kroger FEED Mobile app?
You can download the FEED Mobile app from your smartphone's app store. For Android devices, search "FEED Mobile" on the Google Play Store. For Apple (iOS) devices, search "FEED Mobile" on the App Store.
How to check my PTO balance on Kroger's employee portals?
Your PTO balance is typically accessible through ExpressHR, which can often be linked or accessed directly from the FEED Mobile app or MyLife@Kroger. Look for a link related to "Pay & Benefits" or "Employee Resources" that leads to ExpressHR.
How to resolve login issues with Kroger SecureWEB?
Ensure you are using your correct Enterprise User ID (EUID) and password. If the page keeps refreshing or shows a cookie error, ensure your browser settings allow cookies from Kroger sites. If you consistently have trouble, utilize the "Help" links on the SecureWEB page or contact the Kroger Support Center (1-800-952-8889).
How to get my Kroger EUID if I forgot it?
Your Enterprise User ID (EUID) is generally your first initial, last initial, followed by a five-digit number. If you don't know it, you will need to ask your manager or a supervisor for assistance, as it's not publicly accessible for security reasons.
How to ensure my Kroger eSchedule is accurate?
While online schedules are usually reliable, always confirm your schedule with the physical printed schedule at your store, especially for the upcoming week. This is because last-minute changes or handwritten adjustments might not always be immediately reflected online. If there's a discrepancy, refer to the printed schedule and speak with your manager.
