Have you ever been in a meeting and suddenly a virtual participant named "Otter.ai" pops in, silently transcribing every word? While Otter.ai is an incredibly useful tool for capturing meeting notes, there might come a time when you need to disconnect it. Perhaps you're concerned about privacy, have switched to another transcription service, or simply want more control over who attends your virtual gatherings. Whatever your reason, disconnecting Otter.ai is a straightforward process, and this comprehensive guide will walk you through every step.
Let's get started, shall we?
Step 1: Understanding Why You Might Disconnect Otter.ai
Before we dive into the "how-to," let's quickly touch upon why you might be considering this. Are you in a regulated industry like healthcare or finance where HIPAA or GDPR compliance is paramount? Do you feel uncomfortable with an AI having access to sensitive discussions? Or perhaps you've experienced instances where Otter.ai auto-joined meetings unexpectedly, leading to awkward situations. Understanding your motivation will reinforce the importance of these steps.
How To Disconnect Otter Ai |
Sub-heading: Common Reasons for Disconnecting Otter.ai
Privacy Concerns: Many users worry about their conversations being used to train AI models or shared with third parties, even if de-identified.
Unwanted Auto-joining: OtterPilot (Otter's AI assistant) can sometimes automatically join meetings, even when not explicitly invited, leading to a feeling of being "spied on."
Switching Transcription Services: You might have found a different tool that better suits your needs or offers more advanced features.
Security Policies: Corporate environments often have strict policies regarding third-party integrations and data handling.
Simplifying Your Workflow: Sometimes, less is more. You might prefer manual note-taking or a different method altogether.
Step 2: Stopping Otter.ai from a Live Meeting (Immediate Action)
If Otter.ai is currently transcribing a live meeting and you want it gone now, there are a few ways to eject it. This is your immediate rescue plan!
Sub-heading: Removing OtterPilot via Otter.ai Interface
Access Otter.ai: Open your Otter.ai application or navigate to the Otter.ai website and sign in to your account.
Navigate to Calendar or Conversations:
Otter Calendar: On the right side of the Otter home page, locate the calendar section. The current live OtterPilot recording should be displayed there. Click the "Stop Recording" button.
My Conversations: Go to "My Conversations" in the Otter app. Select the conversation that is currently recording. You should see a "Stop Recording" button. Click it.
Confirm: A prompt might appear asking you to confirm the action. Click "Yes, turn it off" to remove OtterPilot.
Sub-heading: Removing Otter.ai through Meeting Platform Controls (Host Permissions Required)
If you are the host or have co-host permissions in your meeting platform (Zoom, Google Meet, Microsoft Teams), you can remove Otter.ai just like any other participant.
During the Meeting: In your live Zoom, Google Meet, or Microsoft Teams meeting, locate the participants list.
Find Otter.ai: Look for "Otter.ai," "OtterPilot," or "Otter Notetaker" in the list of participants.
Remove Participant: Right-click (or click the options menu, usually three dots) next to Otter.ai's name and select "Remove" or "Eject".
Confirm: Confirm the removal when prompted.
Note: If you are a participant and not the host, you'll need to ask the meeting host to remove Otter.ai for you.
Tip: Read carefully — skimming skips meaning.
Step 3: Disabling Otter.ai Auto-Join for Future Meetings (Proactive Measure)
This is crucial for preventing Otter.ai from automatically joining all your scheduled meetings. This step ensures that Otter.ai doesn't show up uninvited again.
Sub-heading: Disabling OtterPilot Auto-Join in Otter.ai Settings
Sign in to Otter.ai: Go to Otter.ai and log in to your account.
Access Account Settings: Click on your profile icon (usually in the top left or right corner, or represented by your initial) and select "Account Settings".
Go to Meetings Settings: In the Account Settings menu, find and click on the "Meetings" tab.
Locate OtterPilot Section: Scroll down until you find the "OtterPilot" or "Otter Assistant" section.
Toggle Off Auto-join: You will see an option like "Auto-join all meetings". Toggle this setting OFF. A pop-up might appear indicating how many upcoming meetings Otter Assistant is scheduled to join. Select "Yes, turn them off" to proceed.
Your settings will be saved automatically, and Otter.ai will no longer auto-join your future meetings.
Step 4: Disconnecting Calendar Integrations (Crucial for Prevention)
Otter.ai often integrates with your calendar (Google Calendar, Outlook Calendar, Apple Calendar) to know about your scheduled meetings. Disconnecting this integration is vital to ensure it stops syncing and auto-joining based on your schedule.
Sub-heading: Disconnecting Calendar in Otter.ai Settings
Sign in to Otter.ai: Log in to your Otter.ai account.
Access Account Settings: Click on your profile icon and go to "Account Settings".
Navigate to Apps/Integrations: Look for a section or tab named "Apps" or "Integrations".
Find Connected Calendars: Scroll down to the "Connect calendars & contacts" section.
Disconnect Calendar: You will see your connected calendar accounts (e.g., Google, Microsoft). Click "Disconnect" next to the calendar account you wish to unlink from Otter.ai.
Once disconnected, all calendar events will stop syncing to Otter.ai. You can verify this by checking the home page; the calendar account should no longer show as syncing.
Note: If you previously synced your Apple Calendar via the iOS mobile app, you might need to disconnect it directly through the Otter mobile app.
Step 5: Checking for and Removing Browser Extensions (Often Overlooked)
Sometimes, Otter.ai might have a browser extension installed that facilitates its integration. It's important to check and remove these as well.
QuickTip: Skim fast, then return for detail.
Sub-heading: Managing Browser Extensions
Open your Browser Settings:
Chrome: Click the three vertical dots in the top right corner > More tools > Extensions.
Firefox: Click the three horizontal lines in the top right corner > Add-ons and themes > Extensions.
Edge: Click the three horizontal dots in the top right corner > Extensions.
Safari: Go to Safari > Preferences > Extensions.
Locate Otter.ai Extension: Look for any extension named "Otter.ai," "OtterPilot," or anything similar.
Remove or Disable: Once found, "Remove" or "Disable" the extension. Removing is generally preferred if you no longer plan to use it.
Step 6: Considering Full Account Deletion (The Nuclear Option)
If you are absolutely certain you will never use Otter.ai again and wish to remove all your data from their servers, you can delete your entire account. Be warned: this is irreversible.
Sub-heading: Steps to Delete Your Otter.ai Account
Sign in to Otter.ai: Log in to your Otter.ai account.
Access Account Settings: Click on your profile icon and select "Account Settings".
Go to General Tab: Under the settings, navigate to the "General" tab.
Find Delete Account Option: Scroll down to the very last option, which should be "Delete account".
Verify Credentials: Click on it. You will be prompted to type in your Otter password or verify your credentials if you used Google, Microsoft, or Apple sign-in.
Review and Confirm: Carefully read the pop-up message regarding account deletion. It will explain what data will be lost. If you understand and agree, click "Delete account permanently" or a similar confirmation button.
Important Considerations Before Deleting:
Active Subscriptions: You cannot delete your account if you have an active paid subscription. You must cancel your subscription first and wait for it to expire, or contact Otter Support for immediate forfeiture.
Workspaces: If you are part of an Otter.ai Workspace, you may need to leave or be removed from the Workspace by an admin before you can delete your individual account.
Step 7: Restarting Your Applications and Devices (The "Turn it Off and On Again" Rule)
After making these changes, it's always a good idea to refresh your systems to ensure the changes take full effect.
Sub-heading: Ensuring the Disconnect Sticks
Close and Reopen Meeting Apps: Fully close and then reopen your Zoom, Google Meet, or Microsoft Teams applications.
Restart Your Browser: If you removed a browser extension, restart your web browser.
Reboot Your Computer: For a complete refresh, consider restarting your computer. This can help clear any lingering processes or cached data.
Step 8: Verifying the Disconnection (Peace of Mind)
The final step is to confirm that Otter.ai is indeed disconnected and won't be joining your meetings anymore.
QuickTip: Don’t just consume — reflect.
Sub-heading: How to Confirm Otter.ai is Gone
Check Upcoming Meetings: Review your upcoming calendar events in your meeting platform (e.g., Zoom, Google Meet). There should be no indication of Otter.ai being scheduled to join.
Start a Test Meeting: If possible, start a quick test meeting (even by yourself) on your preferred platform to ensure Otter.ai does not appear as a participant.
Monitor Your Otter.ai Account: Log into your Otter.ai account occasionally to ensure no new conversations are being created automatically if you intended to fully disconnect.
10 Related FAQ Questions
How to prevent Otter.ai from joining specific meetings?
You can prevent Otter.ai from joining specific meetings by disabling "Auto-join all meetings" in your Otter.ai Account Settings > Meetings. Then, if you want Otter.ai to join a meeting, you can manually invite it or schedule it through the Otter.ai interface for that particular meeting only.
How to remove Otter.ai from a Zoom meeting if I'm not the host?
If you're not the host, you cannot directly remove Otter.ai from a Zoom meeting. You will need to ask the meeting host to remove "Otter.ai" or "Otter Notetaker" from the participants list.
How to check if Otter.ai is recording my meeting?
You can usually check the participant list in your video conferencing platform (Zoom, Google Meet, Teams). Otter.ai will appear as a named participant, often "Otter.ai" or "Otter Notetaker." Some platforms may also show a recording indicator.
How to disconnect my Google Calendar from Otter.ai?
To disconnect your Google Calendar, sign in to Otter.ai, go to Account Settings > Apps, scroll to "Connect calendars & contacts," and click "Disconnect" next to your Google Calendar account.
QuickTip: Reading twice makes retention stronger.
How to stop Otter.ai from sending me emails?
You can unsubscribe from Otter.ai email notifications by going to your Account Settings in Otter.ai and looking for a "Notifications" or "Email Preferences" section, where you can manage your email subscriptions.
How to delete a single conversation from Otter.ai?
To delete a single conversation, navigate to "My Conversations" in Otter.ai, select the conversation you wish to delete, and look for a delete or trash icon. Deleted conversations usually go to a "Trash" folder before permanent deletion after a period.
How to re-enable Otter.ai after disconnecting it?
To re-enable Otter.ai, you would typically reverse the steps you took to disconnect it. This might involve re-enabling "Auto-join all meetings" in Account Settings > Meetings and/or reconnecting your calendar in Account Settings > Apps.
How to check Otter.ai's privacy policy regarding data usage?
You can find Otter.ai's comprehensive privacy policy and terms of service on their official website, usually linked in the footer or in their Help Center. Look for sections on data security, data processing, and how they use transcripts (e.g., for AI training).
How to know if Otter.ai has a browser extension installed?
Check your browser's extension management page. For Chrome, go to chrome://extensions/
; for Firefox, about:addons
; for Edge, edge://extensions/
; and for Safari, Safari > Preferences > Extensions. Look for anything related to "Otter.ai."
How to contact Otter.ai support for further assistance?
If you encounter any issues or have specific questions, you can usually find a "Help Center" or "Contact Support" link on the Otter.ai website, often in the footer or within your account settings.