Have you ever placed a Kroger Pickup order, only to realize minutes later that you forgot that one crucial item? Perhaps it was that extra bag of chips for movie night, or the milk you swore you had enough of? Don't worry, you're not alone! It's a common scenario, and thankfully, Kroger has made it relatively easy to modify your pickup order.
This comprehensive guide will walk you through the process, step-by-step, ensuring you get everything you need without the hassle of placing a whole new order.
How to Add to Your Kroger Pickup Order: A Step-by-Step Guide
The ability to modify your Kroger Pickup order depends largely on when you try to make the changes. There's a crucial cutoff time to be aware of. Let's dive in!
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| How Do I Add To My Kroger Pickup Order |
Step 1: Confirm Your Order Status and Cutoff Time
First things first, let's figure out if your order is still eligible for modification.
Log In to Your Kroger Account: Open the Kroger app on your mobile device or visit the Kroger website (Kroger.com) and log into your digital account. This is crucial, as you won't be able to view or modify your order as a guest.
Navigate to "My Purchases" or "Order History": Once logged in, look for a section typically labeled "My Purchases," "Order History," or "Recent Orders." This is where all your past and pending orders are listed.
Locate Your Pickup Order: Find the specific pickup order you wish to modify.
Check the Modification Window: Kroger has a specific policy for modifying pickup orders:
For Next-Day Pickup Orders: You can typically add or edit items until Midnight (11:59 PM local time) of the day before your scheduled pickup. This gives you a good window to remember any forgotten items.
For Same-Day Pickup Orders: Once you submit an order for same-day pickup, you generally cannot make changes to it. The system processes these orders much faster, and the picking process begins sooner. If you forgot an item for a same-day order, your best bet might be to cancel and re-place, but be aware you might lose your original time slot.
Action Item: Did you make the cutoff? If yes, proceed! If no, scroll down to the FAQ section for alternative solutions.
Step 2: Accessing the "Modify Order" Option
If your order is still within the modification window, you'll see an option to edit it.
Tip: Revisit challenging parts.
Select Your Order: Click or tap on the specific pickup order you want to change from your "My Purchases" list.
Look for "Modify Order" or "Edit Order": Within the order details, you should see a button or link that says "Modify Order" or "Edit Order." Click this! This will typically take you back to a shopping cart-like interface that reflects your current order.
Step 3: Adding Your Forgotten Items
Now for the fun part – adding what you missed!
Browse or Search for Items: You'll be presented with the familiar Kroger shopping interface. You can:
Use the Search Bar: If you know exactly what you need, type it into the search bar (e.g., "organic milk", "pasta sauce", "dog food").
Browse Categories: If you're just looking for inspiration or general items, browse through the various product categories (e.g., "Dairy & Cheese," "Produce," "Snacks").
Check "Past Purchases" or "My List": Kroger often keeps a record of your frequently purchased items. This is a great place to quickly add things you often buy.
Add Items to Your Cart: As you find the items you want, click the "Add to Cart" button next to each one. The system will automatically add them to your existing pickup order's cart. You'll see your estimated total update as you add items.
Adjust Quantities: Need more than one of something? Easily adjust the quantity of items already in your cart or newly added ones before proceeding.
Step 4: Review and Confirm Your Modified Order
Before finalizing, it's always a good idea to double-check everything.
Review Your Cart: Once you've added all your forgotten items, navigate to your shopping cart. Take a moment to carefully review all the items listed, including the new additions and their quantities.
Check for Substitutions (Optional): If you've previously opted for substitutions, this is a good time to review your preferences. You might have the option to update your substitution preferences for new items.
Proceed to Checkout (Again): Click on "Proceed to Checkout" or a similar button. You won't be charged again at this point unless the total significantly increases. Your original payment method will be used, and any adjustments will be made accordingly.
Confirm Your Order: You'll likely see a confirmation screen summarizing your modified order. Make sure all looks correct and then click "Confirm Order" or "Submit Changes." You should receive an email confirmation of your updated order shortly after.
Step 5: Awaiting Your Pickup!
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That's it! You've successfully added items to your Kroger Pickup order.
Wait for Confirmation: Keep an eye on your email for the updated order confirmation from Kroger. This confirms that your changes have been successfully processed.
Prepare for Pickup: On your scheduled pickup day and time, head to your chosen Kroger store. Follow the signs for the Pickup area, and an associate will bring your updated order out to your car.
Important Note: While Kroger strives for accuracy, sometimes items may become unavailable even after you've added them. In such cases, your shopper will usually make a substitution based on your preferences, or you'll be notified at pickup.
Tip: Read carefully — skimming skips meaning.
Frequently Asked Questions (FAQs)
Here are 10 common questions about modifying Kroger Pickup orders, with quick answers:
How to check if my Kroger pickup order can still be modified?
You can modify next-day pickup orders until Midnight (11:59 PM local time) the day before pickup. Same-day orders typically cannot be modified. Log into your Kroger account, go to "My Purchases," and look for an "Edit" or "Modify" option next to your order.
How to add an item to a Kroger pickup order if I forgot something?
Log into your Kroger account, navigate to "My Purchases," select the pending pickup order, click "Modify Order," and then search for and add the forgotten items to your cart before re-submitting.
QuickTip: Break reading into digestible chunks.
How to know the cutoff time for modifying my Kroger pickup order?
The general cutoff for next-day pickup orders is Midnight (11:59 PM local time) the day prior to your scheduled pickup. For same-day orders, changes are generally not possible once submitted.
How to find the "Modify Order" option on the Kroger app?
After logging in, go to "My Purchases" (usually found in the main menu or account section), select your active pickup order, and the "Modify Order" button or link should be visible if editing is still allowed.
How to add notes or special instructions to items in my Kroger pickup order?
When adding items or reviewing your cart, you can usually click on the item image or description to find an option to "Add Notes" or "Special Instructions" for your shopper (e.g., "green bananas," "ripe avocados").
How to change quantities of items in my existing Kroger pickup order?
QuickTip: Don’t skim too fast — depth matters.
Within the "Modify Order" screen, navigate to your cart. You can usually increase or decrease the quantity of any item directly in your cart before re-submitting the order.
How to remove an item from my Kroger pickup order?
While modifying your order, go to your cart, and you should see an option (often a small 'x' or a 'remove' button) next to each item to delete it from your order.
How to cancel a Kroger pickup order if I need to start fresh?
Log into your Kroger account, go to "My Purchases," select the order, and if eligible, you'll see a "Cancel Order" option. Be aware that canceling a same-day order may mean losing your time slot.
How to contact Kroger customer service about a pickup order issue?
You can call Kroger Customer Service at 1-800-KROGERS (1-800-576-4377) for assistance with urgent matters or issues with your pickup order. They are available Monday-Friday 8 AM - Midnight EST and Saturday-Sunday 8 AM - 9:30 PM EST.
How to deal with substitutions if I add items to my Kroger pickup order?
When you modify your order and add new items, you'll typically have the option to set your substitution preferences for those items (e.g., "Allow Substitutions," "Contact Me," or "No Substitutions"). Review these preferences before confirming your modified order.
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