How to Get Your Bank Statement on the Nationwide App: A Comprehensive Guide
Ever found yourself in a bind, needing a bank statement right now, but the paper copy is nowhere in sight? Or perhaps you're just looking to embrace the digital age and manage your finances more efficiently. Whatever your reason, getting your bank statement through the Nationwide app is a convenient and secure way to stay on top of your financial records.
In this lengthy guide, we'll walk you through every step, ensuring you can access, view, and even download your Nationwide bank statements with ease. Let's get started, shall we?
Step 1: Ensure You Have the Latest Nationwide Banking App
First things first, let's make sure you're equipped with the right tool for the job. The Nationwide Banking App is regularly updated with new features and security enhancements. Having the latest version ensures a smooth experience and access to all functionalities, including statement viewing and downloading.
Sub-heading: Checking and Updating Your App
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For iPhone Users (iOS):
- Open the App Store.
- Tap on your profile icon in the top right corner.
- Scroll down to see pending updates or check for "Nationwide" in the list.
- If an update is available, tap "Update" next to the Nationwide Banking App.
- Pro Tip: Enable automatic app updates in your iPhone settings so you never miss a new version!
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For Android Users:
- Open the Google Play Store.
- Tap on your profile icon in the top right corner.
- Select "Manage apps & device."
- Tap on "Updates available" and look for the Nationwide Banking App.
- If an update is available, tap "Update".
- Good to know: You can also set your Android device to auto-update apps for convenience.
If you don't have the app yet, download it from your respective app store (App Store for iOS, Google Play Store for Android).
Step 2: Logging In Securely
Security is paramount when it comes to your banking. Nationwide has robust security measures in place, and logging into the app is designed to be both secure and user-friendly.
Sub-heading: Your Login Credentials
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Open the Nationwide Banking App.
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You will typically be prompted to enter your passnumber (a multi-digit code you set up for online banking).
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Alternatively, if your device supports it and you have enabled it, you can use biometric authentication such as:
- Face ID (for iPhones)
- Touch ID/Fingerprint (for iPhones and Androids)
- New Feature: Nationwide is also rolling out selfie authentication for payments, which might extend to other features in the future.
Always ensure you are in a private and secure location when logging in, especially if you are entering your passnumber manually.
Step 3: Navigating to Your Accounts
Once successfully logged in, you'll land on your app's home screen, which usually provides an overview of your accounts.
Sub-heading: Selecting the Desired Account
- On the home screen, you'll see a list of your Nationwide accounts (e.g., Current Accounts, Savings Accounts, Credit Cards, Mortgages).
- Tap on the specific account for which you wish to view or download a statement. This will take you to the detailed transaction history for that account.
Step 4: Accessing Your Statements
This is where you'll find the gateway to your digital statements. Nationwide typically houses statements and other important documents in a dedicated section within the app.
Sub-heading: Locating "My Documents" or "Statements"
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Within your selected account's view, look for an option like "My Documents" or simply "Statements." The exact wording might vary slightly depending on the app version, but it's usually prominent.
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Tap on this option. This will lead you to a list of your available statements.
- Nationwide generally allows you to view and download statements for the last 36 months directly through the app and Internet Bank.
Step 5: Viewing and Selecting Your Statement Period
You'll now be presented with a list of your statements, usually organised by date.
Sub-heading: Choosing Your Statement
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Browse the list of available statements. They are typically displayed with the statement date (e.g., "Statement: 22 May 2025").
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Tap on the specific statement date you wish to view or download.
- If you need a statement from a period further back than what's immediately visible, you might need to scroll or use a date filter if available.
Step 6: Downloading Your Statement (PDF Format)
Once you've selected your desired statement, you'll typically have the option to download it. Most bank statements are provided in a PDF format, which is widely accessible and recognised.
Sub-heading: Saving the PDF
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After selecting the statement, you should see an option to "Download" or a similar icon (often an arrow pointing downwards).
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Tap on the "Download" button.
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Your phone will then prompt you to choose where to save the PDF file. Common options include:
- "Files" app (iOS)
- "Downloads" folder (Android)
- Other cloud storage options if integrated with your device (e.g., Google Drive, iCloud Drive, Dropbox).
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Choose your preferred location and confirm the download.
You might need a PDF reader application on your device to open and view the downloaded statement. Most smartphones come with one pre-installed, or you can download free options like Adobe Acrobat Reader.
Step 7: Printing or Sharing Your Statement (Optional)
Once downloaded, your statement is a digital document that you can easily print or share as needed.
Sub-heading: Managing Your Downloaded Statement
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Printing:
- Open the downloaded PDF statement from your chosen save location.
- Look for a "Share" icon (often a square with an arrow pointing upwards on iOS, or three connected dots on Android) or a "Print" option within the PDF viewer.
- Select your printer (ensuring it's connected to your device via Wi-Fi or Bluetooth) and adjust print settings as desired.
- Tap "Print".
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Sharing:
- Open the downloaded PDF statement.
- Tap the "Share" icon.
- You'll be presented with various sharing options, such as:
- Messaging apps (WhatsApp, etc.)
- Cloud storage services
- Choose your preferred sharing method and send the statement as an attachment.
Always exercise caution when sharing sensitive financial documents. Only share with trusted individuals or organisations.
10 Related FAQ Questions
How to check my current account balance on the Nationwide app?
To check your current account balance, simply log into the Nationwide Banking App, and your account balances will be prominently displayed on the home screen.
How to view transactions older than 36 months on the Nationwide app?
The Nationwide app typically allows viewing and downloading statements for the last 36 months. For statements older than this, you may need to contact Nationwide directly through their website, phone banking, or by visiting a branch to request historical copies.
How to go paperless with my Nationwide statements via the app?
Log into the Nationwide Banking App, go to your "Profile and settings," select "Paperless Statements," and choose the "On" option. Save your settings to switch to digital statements.
How to find my sort code and account number on the Nationwide app?
Your sort code and account number are usually displayed within the Banking app, following the account name, once you log in and select a specific account.
How to troubleshoot if my Nationwide app isn't downloading statements?
First, ensure you have a stable internet connection. If issues persist, try clearing the app's cache (in your phone settings under Apps > Nationwide > Storage > Clear cache for Android), updating the app to the latest version, or reinstalling it. If the problem continues, contact Nationwide support.
How to verify if a statement downloaded from the Nationwide app is official?
Statements downloaded from the official Nationwide Banking App are considered official. They will contain the Nationwide logo, your account details, and all transaction information, and are accepted by most institutions as proof of address or income.
How to access statements for a closed Nationwide account on the app?
The Nationwide Internet Bank and Banking App are primarily for open accounts. For historical statements of a closed account, you generally need to register for online access to historical statements via the Nationwide website within 6 months of closure, or contact Nationwide directly to request paper copies.
How to set up notifications for new statements on the Nationwide app?
If you've opted for paperless statements, Nationwide will usually send you an email notification when your latest statement is ready to view. You can review your notification preferences within the app's settings under "Profile and settings" or "Alerts."
How to change the format of statements downloaded from the Nationwide app?
Nationwide statements are typically downloaded in PDF format. The app does not usually offer options to change the file format for statements. If you require a different format (e.g., for accounting software), you might need to explore third-party PDF conversion tools or check if Nationwide's Internet Bank offers other download options (e.g., CSV for transactions).
How to request a physical copy of my bank statement if I use the Nationwide app?
Even if you use the app, you can still request a physical copy of your statement. You can do this by contacting Nationwide's customer service via phone, through their internet banking chat service, or by visiting a local Nationwide branch. They will typically post the statement to your registered address.
