How To Open A Bank Account In Truist

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Have you been considering a new banking relationship and found yourself wondering, "How do I open a bank account with Truist?" You've come to the right place! Truist, formed from the merger of BB&T and SunTrust, offers a variety of banking solutions designed to meet diverse financial needs. Whether you're looking for a simple checking account, a savings plan, or something more comprehensive, this guide will walk you through the process step-by-step. Let's get you set up for financial success!

Opening a Bank Account with Truist: A Comprehensive Guide

Opening a bank account might seem daunting, but Truist has made the process quite straightforward. You have the flexibility to apply online, in person at a branch, or even over the phone. We'll cover all these options and the essential information you'll need.

Step 1: Decide How You Want to Apply – Your First Big Choice!

This is where your journey begins! Do you prefer the convenience of applying from your couch, the personalized touch of an in-branch visit, or the ease of a phone call? Each method has its advantages:

  • Online Application: Perfect for the tech-savvy and busy individual. You can apply anytime, anywhere, and the process typically takes about 15 minutes. You'll need to be comfortable uploading documents and navigating digital forms.
  • In-Branch Application: Ideal if you prefer face-to-face interaction or have specific questions. A Truist representative can guide you through the process, answer all your queries, and help you choose the best account for your needs. This is also often the best option for non-US citizens or those with more complex situations.
  • Phone Application: A good middle-ground for those who want assistance without visiting a branch. You can speak directly with a Truist representative who can help you initiate the application.

Think about what works best for your schedule and comfort level before moving to the next step!

Step 2: Gather Your Essential Documents – Prepare for Success

Regardless of how you choose to apply, having the necessary documents ready will make the process much smoother. This is a critical step to avoid delays!

Required Personal Identification:

You'll need at least one valid, government-issued photo identification. Common options include:

  • Driver's License
  • State-Issued ID
  • Passport
  • U.S. Military Identification Card
  • Tribal ID (may vary by bank)

Proof of Identification Number:

  • Social Security Number (SSN): For U.S. citizens and permanent residents. It's best to bring your physical Social Security card for verification.
  • Individual Taxpayer Identification Number (ITIN): For non-U.S. citizens who need to file U.S. taxes. While not all banks accept ITINs readily, having one significantly improves your chances.

Proof of Address:

This confirms your current residential address. Bring a recent official document with your name and address. Examples include:

  • Utility Bill (electricity, water, gas, internet)
  • Cable Bill
  • Credit Card Statement
  • Cell Phone Bill
  • Lease Agreement or Mortgage Document
  • Official correspondence from a government agency

Initial Deposit:

Most Truist accounts require a minimum opening deposit. This amount can vary depending on the type of account you choose (e.g., Truist One Checking typically requires $50, Truist One Savings requires $50, and Truist Certificates of Deposit can require $1,000 to $2,500). Have funds ready for this initial deposit, whether it's cash, a check, or details for an electronic transfer.

Additional Information You Might Need:

  • Employment and Income Information
  • Two years of address history
  • For joint accounts, the name and email address of the additional party/parties. They will also need to provide their personal information and accept terms and conditions.

Step 3: Choose Your Account Type – Tailor Your Banking Experience

Truist offers a range of accounts designed for different financial goals. Understanding your options will help you select the best fit.

Checking Accounts:

  • Truist One Checking: A popular choice with no overdraft fees and practical perks that can grow with your balances. It has a minimum opening deposit of $50. Monthly maintenance fees can be waived by meeting certain criteria (e.g., $500 or more in direct deposits, maintaining a combined balance of $500, having a Truist credit card/loan, or being a student/under 25/over 62).
  • Truist Confidence Account: Designed for those who want to avoid overdraft-related fees entirely. It has a $25 minimum opening deposit and a $0 monthly maintenance fee. It does not offer paper checks.
  • Wealth Checking: For clients with significant assets, offering benefits like $0 overdraft and wire transfer fees, increased ATM limits, and special debit card options.

Savings Accounts:

  • Truist One Savings: A versatile savings account with a $50 minimum opening deposit. The $5 monthly maintenance fee can be waived in several ways, including having a related Truist personal checking account, maintaining a minimum daily balance of $300, or setting up recurring transfers.
  • Truist One Money Market Account: Offers competitive interest rates on your savings, typically with a higher minimum balance requirement ($50 minimum opening deposit).
  • Truist Confidence Savings: Linked to the Truist Confidence Account, offering no overdraft-related fees and a $0 monthly maintenance fee.
  • Truist Certificates of Deposit (CDs): Fixed-term savings options with guaranteed interest rates. Minimum deposits vary by term ($1,000-$2,500).

Business Accounts:

Truist also offers various business checking and savings accounts. If you're looking to open an account for your business, you'll need additional business information like your Tax ID (EIN), NAICS information, estimated annual revenue, and state and date established.

Consider your spending habits, saving goals, and whether you need features like overdraft protection or interest earnings when making your choice.

Step 4: Begin the Application Process – Let's Get Started!

Once you have your documents and chosen your account, it's time to apply!

Online Application:

  1. Visit the Truist Website: Go to Truist.com and navigate to the "Open an Account" section for personal banking.
  2. Select Your Account: Choose the checking or savings account you'd like to open.
  3. Start Application: Click on the "Open Account" button.
  4. Provide Information: You will be prompted to enter your personal details, contact information, SSN/ITIN, address history, and employment/income information.
  5. Upload Documents: Be prepared to upload images of your government-issued ID and proof of address.
  6. Fund Your Account: You'll typically link an external bank account to make your initial deposit or provide debit card details.
  7. Review and Submit: Carefully review all the information you've provided before submitting your application. You may be able to save your progress and finish later if needed.

In-Branch Application:

  1. Find a Branch: Use the Truist website's branch locator to find the nearest Truist financial center.
  2. Schedule an Appointment (Optional but Recommended): While walk-ins are generally accepted, scheduling an appointment can save you time and ensure a specialist is available to assist you.
  3. Bring All Documents: Take all the documents listed in Step 2 with you.
  4. Consult with a Representative: A Truist representative will guide you through the application forms, explain account features, and help you complete the process.
  5. Make Initial Deposit: You can make your initial deposit directly at the branch.

Phone Application:

  1. Call Truist: Dial 844-4TRUIST (844-487-8478).
  2. Speak with a Representative: Inform them you wish to open a new bank account.
  3. Provide Information: The representative will walk you through the required information and may ask you to email or fax copies of your documents.
  4. Follow Instructions: They will guide you on how to make your initial deposit and complete any remaining steps.

Step 5: Confirm and Set Up Your Account – The Final Touches

After submitting your application, there are a few more steps to ensure your account is fully functional and secure.

  1. Application Review: Truist will review your application. This may involve a credit report check (for identity verification purposes, not necessarily a credit check for a loan) and screening through services like ChexSystems.
  2. Receive Welcome Kit: Once approved, you'll receive a welcome kit, either digitally or by mail. This kit will contain important information about your account, including disclosures, terms and conditions, and details on how to get started.
  3. Activate Your Debit Card: Your debit card will typically arrive separately in the mail. Activate it immediately by following the instructions provided (usually online, via phone, or at an ATM).
  4. Enroll in Online and Mobile Banking: This is crucial for managing your account conveniently.
    • Visit the Truist website or download the Truist mobile app.
    • Follow the prompts to create your online banking profile.
    • Set up customized alerts for balance changes, transactions, and more.
  5. Fund Your Account (if not done already): Make sure your initial deposit is complete. You can transfer money from existing accounts, set up direct deposit, or deposit checks via the mobile app or ATM.
  6. Explore Account Features: Take time to familiarize yourself with Truist's digital tools, like Zelle for sending money, bill pay services, and debit card controls.

Congratulations! You've successfully opened a Truist bank account! Now you can confidently manage your finances with a reliable banking partner.


10 Related FAQ Questions

Here are some common questions you might have about opening and managing a Truist bank account:

How to choose the best Truist account for me?

  • Quick Answer: Consider your financial habits. If you frequently use a debit card and want to avoid overdraft fees, Truist One Checking is a good option. If you're saving for a specific goal, a Truist One Savings or Money Market Account might be better. Review the minimum balance requirements and ways to waive monthly fees for each account type.

How to open a Truist account if I'm not a U.S. citizen?

  • Quick Answer: While it can be more challenging, it's possible. You'll generally need a passport, a valid visa (if applicable), and proof of a U.S. address. Having an Individual Taxpayer Identification Number (ITIN) significantly improves your chances. It's often recommended to visit a branch in person, as some online applications may not be available to non-resident aliens.

How to find my Truist routing number and account number?

  • Quick Answer: You can find your routing number (usually nine digits) and account number on your personal checks (bottom left). Alternatively, log in to your Truist online or mobile banking, select the account you need information for, and then select "View account details."

How to set up direct deposit with my new Truist account?

  • Quick Answer: You'll need to provide your employer with your Truist routing number and account number. Truist typically offers a direct deposit form that you can download from their website or online banking to give to your payroll administrator.

How to avoid monthly maintenance fees on Truist accounts?

  • Quick Answer: Fee waiver requirements vary by account. For Truist One Checking, you can often waive the fee by making qualifying direct deposits, maintaining a certain combined balance across Truist accounts, or having a linked Truist credit card, mortgage, or consumer loan. For savings accounts, maintaining a minimum daily ledger balance or setting up recurring transfers can often waive the fee.

How to activate my new Truist debit card?

  • Quick Answer: You can typically activate your Truist debit card in the Truist mobile app, by calling the automated system at 800-963-2262, or by using your card at an ATM or at checkout with your PIN.

How to deposit checks using the Truist mobile app?

  • Quick Answer: Download the Truist mobile app, log in, and look for a "Deposit Checks" or "Mobile Deposit" option. You'll likely need to endorse the back of the check and then take photos of the front and back using your phone's camera.

How to transfer money to and from my Truist account?

  • Quick Answer: You can transfer money between your Truist accounts or to external accounts through online banking or the mobile app. You can also use Zelle to send and receive money from trusted friends and family. Wire transfers are also an option for larger or international transfers.

How to order checks for my Truist account?

  • Quick Answer: For first-time check orders, you can sign in to Truist Online Banking or call 844-4TRUIST. For reorders, you can typically do so through online banking or by calling Deluxe (Truist's check provider) directly.

How to contact Truist customer service for assistance?

  • Quick Answer: You can call Truist at 844-4TRUIST (844-487-8478). They are generally available Monday through Friday, 8 am to 8 pm ET, and Saturday, 8 am to 5 pm ET. You can also visit a local branch or use the contact options within their online and mobile banking platforms.
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