Have you recently purchased a Total by Verizon phone or looking to switch to their affordable and reliable service? Creating an account is your gateway to managing your plan, checking your usage, refilling your service, and much more. This comprehensive guide will walk you through every step of the process, ensuring a smooth and successful setup. Let's get you connected!
Creating Your Total by Verizon Account: A Step-by-Step Guide
Total by Verizon, formerly Total Wireless, offers a variety of prepaid plans with nationwide coverage on Verizon's robust network. Setting up your online account is crucial for managing your services efficiently.
What You'll Need Before You Start:
Before diving into the account creation process, make sure you have the following handy:
Your Total by Verizon Phone Number (if you already have service).
Your Device's IMEI/MEID/Serial Number (this is a unique identifier for your phone, often found in your phone's settings under "About Phone" or by dialing *#06#).
Your Total by Verizon SIM Card Number (the 20-digit number usually found on the back of the SIM card itself).
A Valid Email Address (this will be your primary contact for account-related notifications).
A Strong Password you can remember easily but is hard for others to guess.
A Reliable Internet Connection (Wi-Fi is recommended for a stable experience).
Step 1: Navigating to the Total by Verizon Website
1.1 Open Your Web Browser:
First things first, open your preferred web browser (like Chrome, Firefox, Safari, or Edge) on your computer or mobile device.
Ready to get started? Let's open that browser!
1.2 Go to the Official Total by Verizon Website:
In the address bar, type in the official Total by Verizon website address:
www.totalbyverizon.com It's crucial to go to the official site to ensure your information is secure and you're accessing the correct portal.
1.3 Locate the "My Account" or "Login/Register" Option:
Once the homepage loads, look for a button or link typically labeled "My Account," "Login," or "Sign In." This is usually located in the top right corner of the page.
Sometimes, it might be found under a "Support" or "Customer Service" menu. Click on this to proceed.
Step 2: Initiating the Account Registration Process
2.1 Find the "Create Account" or "Register Now" Link:
On the login page, since you don't have an account yet, you'll need to find the option to create a new one. Look for phrases like "Create Account," "Register Now," or "New User? Register Here."
Click this link to begin the registration form.
2.2 Choose Your Activation Type (If Applicable):
Depending on whether you're activating a brand new phone purchased from Total by Verizon or bringing your own device (BYOD), you might be prompted to select an option here.
Select the one that applies to your situation. For most new users, it will involve activating a device.
Step 3: Providing Your Device and Service Information
This is where you'll link your device to your new online account.
3.1 Enter Your Device's Identification Number (IMEI/MEID/Serial Number):
The website will ask for your phone's unique identification number. This could be the IMEI (International Mobile Equipment Identity), MEID (Mobile Equipment Identifier), or Serial Number.
Carefully type in the 14, 15, or 18-digit number. Double-check for any typos!
Tip: If you're unsure where to find it, dial *#06# on your phone's keypad, or go to Settings > About Phone (Android) or Settings > General > About (iOS).
3.2 Input Your Total by Verizon SIM Card Number:
If your device uses a physical SIM card, you'll be asked to enter the 20-digit SIM card number (also known as the ICCID).
This number is typically printed on the back of the SIM card itself.
Ensure accuracy here, as it links your service to your account.
3.3 Verify Your Phone Number (if applicable):
If you're already a Total by Verizon customer and just setting up your online account, you may be asked to enter your existing Total by Verizon phone number for verification.
You might receive a one-time passcode (OTP) via text to this number to confirm your identity.
Step 4: Creating Your Profile and Security Details
This is where you'll establish your login credentials and set up security measures.
4.1 Enter Your Email Address:
Provide a valid and active email address that you regularly check. This will serve as your primary username and receive important account notifications, bill alerts, and password reset links.
Choose an email you'll have long-term access to.
4.2 Create a Strong Password:
This is critical for your account security. Create a password that is:
At least 8 characters long.
A mix of uppercase and lowercase letters.
Includes numbers.
Contains special characters (e.g., !, @, #, $, %, etc.).
Avoid easily guessable information like birthdays, pet names, or simple sequences.
Confirm your password by entering it a second time.
4.3 Set Up Security Questions and Answers:
You'll typically be asked to select a few security questions (e.g., "What was your first pet's name?", "What is your mother's maiden name?") and provide answers.
These are used to verify your identity if you forget your password or need to access your account through customer service.
Choose questions and answers you can easily remember but that others wouldn't know.
4.4 Review and Accept Terms and Conditions:
Before finalizing your account, you'll need to read and agree to Total by Verizon's Terms and Conditions and Privacy Policy.
Take a moment to read them to understand your rights and obligations. Check the "I agree" box.
4.5 Complete the Registration:
Click the "Continue" or "Register" button to submit your information.
Step 5: Email Verification and Final Activation
Almost there! One crucial step remains.
5.1 Check Your Email Inbox:
Total by Verizon will send a verification email to the address you provided.
Go to your email client and look for an email from Total by Verizon (it might be in your spam or junk folder, so check there too!).
5.2 Click the Verification Link:
Inside the email, you'll find a link to verify your email address. Click on this link.
This step confirms that the email address belongs to you and completes the account creation process.
The link is usually valid for a limited time (e.g., 5 minutes), so try to do this promptly.
5.3 Log In to Your New Account:
Once your email is verified, you'll typically be redirected to a confirmation page or the Total by Verizon login page.
Use your newly created username (your email address) and password to log in to your Total by Verizon account for the first time.
5.4 Explore Your Dashboard:
Congratulations! You've successfully created your Total by Verizon account.
Take some time to explore your account dashboard. Here you can:
View your current plan details.
Check your data, talk, and text usage.
Refill your service.
Manage auto-pay settings.
Update your personal information.
Access customer support.
Important Notes and Troubleshooting Tips:
Keep Your Credentials Safe: Always keep your username and password in a secure place. Do not share them with anyone.
Browser Compatibility: If you encounter issues, try a different web browser or clear your browser's cache and cookies.
Internet Connection: A stable internet connection is vital for the registration process.
Customer Service: If you face persistent issues or have questions, don't hesitate to contact Total by Verizon customer service. You can usually find their contact information on their website under "Support."
Activation vs. Account Creation: Remember, creating an online account is separate from activating your service. Your device typically needs to be activated first to connect to the network, and then you create the online account to manage that service. Many times, the online account creation is part of the activation process, especially for new customers.
Frequently Asked Questions (FAQs) - Total by Verizon Account Creation
These FAQs focus on common questions related to creating and managing your Total by Verizon account.
How to create a Total by Verizon account if I already have an active service?
You can create an online account by visiting the Total by Verizon website and looking for the "Register" or "Create Account" option. You'll typically use your existing Total by Verizon phone number and device information to link your service to the new online profile.
How to find my Total by Verizon IMEI or SIM card number?
You can find your phone's IMEI by dialing *#06# on your keypad or by checking your phone's settings under "About Phone" (Android) or "General > About" (iOS). The SIM card number (ICCID) is usually printed on the back of the physical SIM card itself.
How to reset my Total by Verizon account password?
On the Total by Verizon login page, look for a "Forgot Password" or "Reset Password" link. You'll typically be asked to enter your email address or phone number associated with the account, and then follow the instructions to reset it, often involving a verification code sent to your email or phone.
How to log in to my Total by Verizon account for the first time?
After successfully creating your account and verifying your email, go to
How to update my personal information in my Total by Verizon account?
Once logged into your Total by Verizon account dashboard, navigate to "Account Settings" or "Profile." Here, you should be able to update details like your address, contact number, and email address.
How to check my data usage on my Total by Verizon account?
After logging in to your account, your dashboard will typically display your current data, talk, and text usage prominently. There might be a section specifically labeled "Usage" or "Current Plan."
How to add funds or refill my Total by Verizon service online?
Within your online account, there's usually a "Refill," "Add Funds," or "Make Payment" option. You can then enter a refill card PIN or use a credit/debit card to add funds to your account.
How to change my Total by Verizon plan through my online account?
In your account dashboard, look for a "Plans," "Change Plan," or "Manage Plan" section. You'll usually see available plans and options to switch, though changes might take effect at your next service cycle.
How to troubleshoot login issues with my Total by Verizon account?
If you're having trouble logging in, double-check your username (email) and password for typos. Ensure your caps lock is off. If issues persist, try clearing your browser's cache and cookies, or use a different browser. If all else fails, use the "Forgot Password" link or contact customer service.
How to contact Total by Verizon customer support for account assistance?
You can find Total by Verizon's customer support contact information (phone number, chat, or support articles) on their official website, typically under the "Support" or "Contact Us" section.
