Congratulations on getting the American Express Platinum Card! You've unlocked a world of travel benefits, and one of the most valuable is the complimentary Marriott Bonvoy Gold Elite status. This isn't just a simple points transfer; it's an automatic enrollment that provides you with a suite of perks to elevate your hotel stays.
This guide will walk you through the process of linking your Amex Platinum to Marriott Bonvoy to claim your Gold Elite status. We’ll cover everything from the initial steps to what benefits you can expect once your accounts are connected.
Step 1: Are You a Marriott Bonvoy Member Already? Let's Find Out!
This is the most important first step, and it will determine which path you take. Do you already have a Marriott Bonvoy account?
If you do, great! You'll just need your existing account number. Don't worry if you can't remember it off the top of your head; you can find it by logging into your Marriott Bonvoy account online or in the mobile app.
If you don't, no problem at all. You can easily create a new account for free. The process is quick and simple, and you'll be prompted to do so during the enrollment process with American Express.
Step 2: Accessing the American Express Benefits Dashboard
Now that you know your Marriott Bonvoy status (or lack thereof), it's time to log in to your American Express account. This is where you'll find the portal to enroll in your complimentary benefits.
Log in to your American Express account. Go to the official American Express website and enter your User ID and password.
Navigate to the "Benefits" section. Once logged in, you'll need to find the "Benefits" or "Card Benefits" page. The exact wording and location may vary slightly depending on your country and the current website design, but it's typically found in a prominent place on your account dashboard. Look for a menu item or a link that says "Benefits," "Amex Offers & Benefits," or something similar.
Locate the Marriott Bonvoy benefit. Scroll through the list of benefits. You'll see many perks, from airport lounge access to statement credits. Look specifically for the section related to hotel status, and find the one that says "Marriott Bonvoy Gold Elite Status."
Step 3: Enrolling in Marriott Bonvoy Gold Elite Status
This is where the actual linking of your accounts happens. The process is designed to be straightforward.
Click on the "Enroll Now" button. On the Marriott Bonvoy Gold Elite Status benefit page, you will see a button to begin the enrollment process.
Enter your Marriott Bonvoy account information. This is where you'll either enter your existing Marriott Bonvoy account number or be prompted to create a new one.
If you have an existing account: Enter your Marriott Bonvoy account number into the provided field. Double-check to make sure the name on your Amex account exactly matches the name on your Marriott Bonvoy account. Any discrepancies could cause delays or issues with enrollment.
If you don't have an account: Follow the link provided to create a new Marriott Bonvoy account. You'll need to provide some basic information like your name, email, and a new password. Once you've created the account, you will receive a new Marriott Bonvoy account number, which you'll then use to enroll on the Amex site.
Confirm and submit. After entering your information, you'll confirm your request. American Express will then send your enrollment information to Marriott.
Step 4: The Waiting Game and Confirmation
You've done all the work! Now it's time to wait for the system to process your request.
Wait for enrollment confirmation. American Express states that enrollment usually takes 3-5 business days, but in some cases, it may take longer. You may receive an email from American Express or Marriott confirming your new Gold Elite status.
Check your Marriott Bonvoy account. After a few days, log in to your Marriott Bonvoy account. You should see your status has been updated to Gold Elite.
What Happens After You Link Your Accounts? Unlocking Your Gold Elite Benefits
This is the best part! With your new status, you are no longer just a basic member. Here are some of the key benefits you can start enjoying on your next Marriott stay:
25% Bonus Points: You'll earn a 25% bonus on all eligible hotel purchases, which includes your room rate and other incidentals charged to your room, like dining or spa services. This is a significant boost to your points-earning power.
Enhanced Room Upgrades: While not guaranteed, you'll be given priority for an enhanced room upgrade upon arrival, based on availability. This could mean a corner room, a higher floor, or a room with a better view.
2 p.m. Late Checkout: Subject to availability, you can request and receive a 2 p.m. late checkout, giving you more time to relax before heading to the airport or your next destination.
Welcome Gift of Points: You'll receive a welcome gift of points upon arrival at most Marriott properties. The number of points varies by brand.
Complimentary In-Room Wi-Fi: Enjoy free high-speed Wi-Fi in your room at all participating hotels.
Frequently Asked Questions (FAQs)
How to Check if I'm a Marriott Bonvoy Gold Elite Member?
Log in to your Marriott Bonvoy account on the website or the mobile app. Your status level (e.g., Member, Silver Elite, Gold Elite) will be clearly displayed on your account dashboard.
How to Link My Amex Platinum to a Brand-New Marriott Bonvoy Account?
During the enrollment process on the American Express benefits page, you will be given the option to create a new Marriott Bonvoy account if you don't already have one. Simply follow the prompts, create your new account, and then use the new account number to complete the enrollment.
How to Fix My Name Mismatch Between Amex and Marriott Accounts?
If your name on your American Express account does not exactly match the name on your Marriott Bonvoy account, you may encounter issues. To fix this, you should contact American Express customer service or Marriott Bonvoy customer care to have the information corrected.
How to Know if the Enrollment Process Was Successful?
After you submit your enrollment request on the American Express website, you can check the status on the same benefits page. You will likely receive a confirmation email from either American Express or Marriott once the process is complete and your status has been upgraded.
How to Get the Amex Platinum Marriott Bonvoy Gold Status Immediately?
The status upgrade is not instantaneous. American Express states it typically takes 3-5 business days for the enrollment to be processed and your status to be reflected in your Marriott Bonvoy account.
How to Keep My Marriott Bonvoy Gold Elite Status?
As long as you remain a Platinum Card Member in good standing with American Express, and your card account is not canceled or past due, you will maintain your Marriott Bonvoy Gold Elite status without needing to meet the usual stay criteria.
How to Find My Marriott Bonvoy Account Number?
You can find your Marriott Bonvoy account number by logging into your account on the Marriott website or mobile app. It is usually displayed on your profile page or account summary.
How to Use My Gold Elite Benefits When Booking?
Once your status is updated in your Marriott Bonvoy account, the benefits will automatically be associated with your bookings as long as you use your Marriott Bonvoy member number when making the reservation.
How to Earn Points with My Linked Accounts?
You will earn Marriott Bonvoy points on eligible hotel stays as usual, with a 25% bonus. If you use your American Express Platinum card for the hotel stay, you will also earn Membership Rewards points at the elevated travel rate.
How to Get an Enhanced Room Upgrade with Gold Elite Status?
Enhanced room upgrades are based on availability at check-in. It is always a good idea to politely ask about upgrade options at the front desk.
