Dealing with a full voicemail inbox can be a hassle, especially when you're anticipating important calls. If you're a Verizon customer, managing your voicemails, particularly deleting them, is a straightforward process whether you're using basic voicemail or Visual Voicemail. Let's dive into a comprehensive guide on how to keep your Verizon voicemail box clutter-free!
How to Delete Voicemail on Verizon: A Step-by-Step Guide
Hey there! Are you tired of that annoying "Your mailbox is full" message? Don't worry, we've all been there. Deleting voicemails on Verizon is actually quite simple, and this guide will walk you through it for both basic voicemail and the more advanced Visual Voicemail. Let's get started and free up some space!
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| How To Delete Voicemail Verizon |
Step 1: Identify Your Voicemail Type
Before we jump into the deletion process, it's crucial to know which type of voicemail service you have with Verizon. There are generally two main types:
Basic Voicemail: This is the traditional voicemail system where you dial in and navigate through an audio menu using your keypad. It's universally available and works on all phones.
Visual Voicemail: This feature, often available on smartphones (both Android and iPhone), allows you to see a list of your voicemails, listen to them in any order, and manage them directly from an app interface without having to listen to previous messages. It's much more convenient for modern smartphone users.
Unsure which one you have? If you're using a smartphone and have an app specifically for voicemail that shows a list of messages, you likely have Visual Voicemail. If you always dial a number and hear a voice guiding you through options, it's basic voicemail.
Step 2: Deleting Voicemails from Basic Voicemail (Dial-in Method)
This method is for anyone using Verizon's standard voicemail service. It's reliable and works even if you don't have a data connection.
Sub-heading 2.1: Accessing Your Voicemail
From your Verizon Phone:
Dial *86 from your phone's keypad. This is the universal access number for Verizon voicemail.
Alternatively, you can press and hold the "1" key on your keypad. This often acts as a speed dial for your voicemail.
If you hear a greeting, press the Pound (#) key immediately to interrupt it and proceed.
Enter your voicemail password when prompted, then press the Pound (#) key again to confirm. If you've forgotten your password, check the FAQ section below for reset instructions.
From Another Phone (or while roaming internationally):
Dial your 10-digit Verizon mobile number.
As soon as your voicemail greeting starts, press the Pound (#) key to interrupt it.
You'll then be prompted to enter your voicemail password. Enter it and press # to confirm.
Follow the prompts to access your messages.
Tip: Make mental notes as you go.
Sub-heading 2.2: The Deletion Process
Once you've successfully accessed your voicemail messages:
Listen to New Messages: The system will typically play new messages first. As each message plays, you'll be given options.
Press '7' to Delete: While a message is playing, or immediately after it finishes, you'll usually hear an option to delete. For Verizon basic voicemail, this option is almost always "Press 7 to delete."
Confirm Deletion: After pressing 7, the system might ask you to confirm by pressing another key (e.g., "Press 1 to confirm deletion"). Follow the voice prompts carefully.
Repeat for All Messages: You'll need to repeat this process for each individual message you wish to delete. It can be a bit tedious if you have many voicemails, but it's effective.
Deleting Saved Messages: If you have saved messages that you want to delete, you'll typically navigate to the "Saved Messages" section (often by pressing '3' or '4' from the main menu, listen to the prompts) and then follow the same 'Press 7 to delete' instruction for each one.
Pro-Tip: To speed things up, you don't always have to listen to the entire message. Once a message starts playing, you can often press '7' immediately to delete it and move on to the next one, saving you precious time!
Step 3: Deleting Voicemails from Visual Voicemail (Smartphone App)
Visual Voicemail offers a much more intuitive and user-friendly experience for managing your voicemails. This method applies to both iPhone and Android devices with the Visual Voicemail feature enabled.
Sub-heading 3.1: Accessing Your Visual Voicemail
Open the Phone App (iPhone) or Voicemail App (Android):
iPhone: Tap the Phone app (the green icon with a white phone receiver). Then, tap the "Voicemail" tab at the bottom right of the screen.
Android: Look for a dedicated "Voicemail" app on your home screen or in your app drawer. It might be labeled simply "Voicemail" or "Visual Voicemail."
Sign In (if prompted): If it's your first time or if you've been logged out, you might need to sign in with your Verizon credentials.
Sub-heading 3.2: The Deletion Process on Visual Voicemail
Once you're in your Visual Voicemail inbox, you'll see a list of your voicemails, often with caller information, date, and duration.
Select the Message(s):
Single Message Deletion: Tap on the individual voicemail message you wish to delete. This will usually expand the message, showing options like "Play," "Call Back," and "Delete."
Multiple Message Deletion (if available): Some Visual Voicemail apps allow you to select multiple messages at once. Look for an "Edit" button or a long-press option on a message to activate multi-selection mode.
Tap 'Delete':
Once you've selected the message(s), tap the "Delete" button or the trashcan icon.
For iPhones, after deleting, messages often move to a "Deleted Messages" section. You might need to go into this section and tap "Clear All" to permanently remove them. This is an important step if your mailbox is still showing as full even after deleting.
Confirm Deletion: A confirmation prompt might appear asking if you're sure you want to delete the message(s). Confirm your choice.
Note: Visual Voicemail makes it incredibly easy to manage your messages. You can listen to them in any order, skip messages, and delete them with just a few taps!
QuickTip: Revisit key lines for better recall.
Step 4: Troubleshooting Common Deletion Issues
Sometimes, even with the right steps, you might encounter issues deleting voicemails. Here are some common problems and their solutions:
Sub-heading 4.1: Voicemail Box Still Full After Deleting
Check "Deleted Messages" (iPhone): As mentioned in Step 3.2, iPhone users often have a "Deleted Messages" folder in their Voicemail tab. Messages remain here until permanently cleared. Go into this folder and select "Clear All."
Syncing Issues: If you're using Visual Voicemail, sometimes there can be a sync issue between your app and Verizon's servers.
Restart your phone: A simple restart can often resolve temporary glitches.
Clear app cache (Android): Go to your phone's Settings > Apps (or Applications) > find your Voicemail app > Storage > Clear Cache.
Reset the app: Some Visual Voicemail apps have a "Reset" option within their settings. This can sometimes resolve persistent issues without deleting messages.
Basic Voicemail Glitches: If using basic voicemail, and deleting messages isn't freeing up space, try calling *86 and listening through all messages, ensuring you press 7 for every message, including those you've already listened to.
Sub-heading 4.2: Forgotten Voicemail Password
Reset via My Verizon App/Website: The easiest way to reset your voicemail password is through the My Verizon app or by logging into your My Verizon account on their website. Look for "Account" or "Profile" settings, then "Security" or "Voicemail Password."
*Dial 611: You can also dial *611 from your Verizon phone to reach customer service. They can assist you with resetting your password.
Automated System: Sometimes, dialing *86 and attempting to enter an incorrect password multiple times will eventually offer you an option to reset your password. Be aware that too many incorrect attempts might lock your mailbox temporarily.
Frequently Asked Questions (FAQs)
Here are 10 common questions related to deleting voicemails on Verizon, with quick answers:
How to delete multiple voicemails on Verizon at once?
If you have Visual Voicemail, you can often select multiple messages by tapping an "Edit" button or long-pressing a message, then selecting all desired messages and tapping the delete icon. For basic voicemail (*86), you have to delete them one by one by pressing '7' during or after playback.
QuickTip: Repetition reinforces learning.
How to recover deleted voicemails on Verizon?
Generally, once a voicemail is deleted from Verizon's system (especially from basic voicemail or after clearing the "Deleted Messages" folder in Visual Voicemail), it cannot be recovered. Some Visual Voicemail apps (especially on iPhones) temporarily hold deleted messages in a "Deleted Messages" folder, allowing recovery until permanently cleared.
How to turn off voicemail on Verizon?
You typically cannot completely "turn off" voicemail directly from your phone settings as it's a carrier service. You would need to contact Verizon customer support to inquire about disabling voicemail on your line, which is usually not recommended as it means callers cannot leave messages.
How to change voicemail greeting on Verizon?
Dial *86 to access your voicemail. From the main menu, listen for options related to "Personal Options" or "Greetings" (often by pressing '4'). Follow the prompts to record a new personal greeting.
How to access Verizon voicemail from another phone?
Dial your 10-digit Verizon mobile number. When you hear your voicemail greeting, press the '#' key. Then, enter your voicemail password when prompted and follow the audio instructions.
How to know if my Verizon voicemail is full?
QuickTip: Look for patterns as you read.
You will typically receive a notification on your phone indicating your voicemail box is full. Callers attempting to leave a message will also hear an announcement stating that your mailbox is full and they cannot leave a message.
How to save voicemails on Verizon before deleting?
For Visual Voicemail, you can often share voicemails via text, email, or save them to your device as an audio file. For basic voicemail, there isn't a direct "save" option; you might need to use a third-party app or external recording device if you want to archive an important message.
How to clear saved voicemails on Verizon?
Access your voicemail (either via *86 or Visual Voicemail app). Navigate to the "Saved Messages" section. Then, delete them individually using the '7' key (for basic) or the delete option (for Visual Voicemail).
How to manage voicemail settings on Verizon?
You can manage basic voicemail settings (like greeting, password, notifications) by dialing *86 and navigating the menu. For more advanced settings and Visual Voicemail features, use the My Verizon app or log into your account on the Verizon website.
How to fix Verizon voicemail not deleting?
Restart your phone. For Visual Voicemail, clear the app's cache or check for a "Deleted Messages" folder that needs to be permanently cleared. For basic voicemail, ensure you're pressing '7' (and any confirmation keys) for each message. If issues persist, contact Verizon customer support.
By following these steps, you should be able to effectively manage and delete voicemails from your Verizon account, keeping your inbox tidy and ready for new messages!
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