How To Order Checks For Chase Bank

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Getting new checks for your Chase bank account might seem like a small task, but it's an important one for managing your finances. Whether you're running low, need a fresh design, or are ordering them for the very first time, this comprehensive guide will walk you through every step. Let's get started!


How to Order Checks for Chase Bank: A Step-by-Step Guide

How To Order Checks For Chase Bank
How To Order Checks For Chase Bank

Step 1: Decide How You Want to Order – Online, Phone, or In-Person?

Before we dive into the specifics, let's figure out what's most convenient for you. Chase Bank offers several ways to order checks, each with its own advantages.

  • Online: This is often the easiest and quickest method if you're comfortable with online banking. You can do it from the comfort of your home, any time of day.

  • By Phone: If you prefer speaking to someone or have specific questions, calling Chase's customer service is a great option.

  • In-Person at a Branch: For those who prefer face-to-face interaction or need checks immediately (like temporary checks), visiting a Chase branch is the way to go.

Think about your preference and let's move on to the details!


Step 2: Gathering Your Essential Information

No matter how you choose to order, you'll need a few key pieces of information readily available. Having these handy will make the process much smoother.

Sub-heading: What You'll Need:

  • Your Chase Checking Account Number: This is the primary number identifying your specific checking account. You can find it on your existing checks, your monthly bank statement, or by logging into your Chase online account.

  • Your Chase Bank Routing Number: This nine-digit number identifies Chase Bank as your financial institution. It's usually located at the bottom left of your checks, before your account number. You can also find it on Chase's website.

  • Your Current Address and Contact Information: Ensure Chase has your most up-to-date address for delivery. If you've recently moved or plan to, update your address with Chase first to avoid delivery issues.

  • The Starting Check Number (for reorders): If you're reordering checks, you'll typically want them to pick up from where your last checkbook left off. Look at the last check you wrote to get this number. If it's a new account, the checks will start at number 001.


This is the most common and often the most convenient way to order your Chase checks.

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Sub-heading: Navigating the Chase Website:

  1. Visit Chase.com: Open your web browser and go to the official Chase Bank website: www.chase.com.

  2. Sign In to Your Account: Locate the "Sign In" button (usually in the top right corner) and enter your User ID and Password. You might need to complete a two-factor authentication step for security.

  3. Navigate to "Order Checks": Once logged in, the exact path can vary slightly due to website updates, but generally, you'll look for sections like:

    • "Customer Center" then "Manage Accounts"

    • "Account Services" or "Service & Support"

    • A direct link might be under your checking account details, often labeled "Order checks & deposit slips."

    • Tip: If you can't find it immediately, use the search bar on the Chase website and type "order checks."

  4. Select Your Account: If you have multiple Chase checking accounts, ensure you select the correct one for which you want to order checks.

  5. Choose Your Check Design and Quantity: Chase, through its partnership with Deluxe, offers a variety of check designs, from basic to more elaborate. You'll also select the quantity of checks you need (e.g., one box, two boxes). Be mindful of any associated costs here.

  6. Verify Your Information: This is a crucial step. Double-check that your name, address, account number, and routing number are all correct. If you need to change the address on your checks, you can often do so during this process, but remember to also update your mailing address within your Chase profile if it's a permanent change.

  7. Review and Confirm Your Order: Before finalizing, you'll see a summary of your order, including the total cost and estimated delivery date. Look over everything carefully to prevent errors.

  8. Submit Your Order: Once you're confident all details are correct, proceed to submit your order. You'll typically receive an order confirmation email.


Step 4: Ordering Checks by Phone

If you prefer to speak with a Chase representative, ordering checks over the phone is a straightforward alternative.

Sub-heading: Calling Chase Customer Service:

  1. Find the Right Number: Locate Chase's customer service number for personal banking. This can usually be found on the back of your debit card, on your bank statements, or on the Chase website under "Contact Us."

    • For personal accounts, a common number is 1-800-935-9935.

  2. Be Ready with Your Information: As in Step 2, have your account number, routing number, and personal details readily available to provide to the representative.

  3. Explain Your Need: Clearly state that you wish to order new or reorder existing checks for your checking account.

  4. Confirm Details and Costs: The representative will guide you through the available designs and quantities. They will also inform you of any fees associated with the order.

  5. Provide Delivery Instructions: Confirm your shipping address and inquire about the estimated delivery timeframe.

  6. Get a Confirmation Number: Always ask for a confirmation number for your order. This will be helpful if you need to follow up later.


Step 5: Ordering Checks In-Person at a Chase Branch

For those who value a personal touch or need immediate temporary checks, visiting a branch is a viable option.

Sub-heading: Visiting Your Local Branch:

  1. Locate a Branch: Use the Chase website or mobile app to find the nearest Chase branch.

  2. Bring Identification: Take a valid form of identification (e.g., driver's license, state ID) and your Chase debit card.

  3. Speak to a Teller or Banker: Inform them you'd like to order checks for your account.

  4. Provide Account Details: They will ask for your account number and verify your identity.

  5. Discuss Options: The branch staff can show you available check designs and quantities. They'll also inform you of any costs.

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  6. Request Temporary Checks (If Needed): If you need checks immediately while waiting for your order to arrive, ask if they can print temporary checks on the spot. There might be a small fee for this service.

  7. Confirm Delivery: Your official check order will still be mailed to you. Confirm the delivery address and estimated arrival time.


Step 6: Understanding Fees and Delivery Times

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It's important to be aware of potential costs and how long you might wait for your checks.

Sub-heading: Cost Considerations:

  • Standard Checks: Basic check designs often come with a fee, which can vary depending on your account type. Some premium checking accounts or private client relationships may offer free standard checks.

  • Designer Checks: If you choose checks with special designs, images, or security features, expect to pay a higher price.

  • Shipping Fees: Standard shipping is often included, but expedited shipping will incur an additional charge.

Sub-heading: Delivery Expectations:

  • Standard Delivery: Most standard check orders typically take 10-14 business days to arrive.

  • Expedited Delivery: If you opt for expedited shipping, you might receive your checks within a few business days (e.g., 3-5 days), but this comes at an extra cost.

  • Keep an eye on your mailbox! Checks are usually sent in a discreet, flat envelope.


Step 7: What to Do Upon Receiving Your Checks

Once your new checks arrive, there are a couple of important steps to take.

Sub-heading: Secure Your Checks:

  1. Verify the Order: Check the printed information (your name, address, account number, routing number) for accuracy. Also, confirm the starting check number is correct.

  2. Shred Old Checks: If you were replacing old checks, safely shred or dispose of any unused checks to prevent fraud. Do not simply throw them in the trash.

  3. Store Them Securely: Keep your new checks in a safe and private location where they are not easily accessible to others.

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Frequently Asked Questions

10 Related FAQ Questions

Here are some frequently asked questions about ordering checks for Chase Bank, with quick and concise answers.

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How to: Check the status of my Chase check order?

You can usually check the status of your order by logging into your Chase online banking account and navigating to the "Order Checks" or "Account Services" section, or by calling Chase customer service.

How to: Get temporary checks immediately from Chase?

Visit any Chase branch in person. A teller or banker can often print a small number of temporary checks for your immediate use, though there might be a small fee.

How to: Order checks for a Chase business account?

For business accounts, you generally order checks through the Chase Business online portal or by visiting a Chase branch specifically set up for business services. The process is similar to personal accounts but may have different design and quantity options.

How to: Change the address on my Chase checks?

You can often update the mailing address on your checks during the online ordering process. However, it's essential to also formally update your address with Chase Bank in your overall account profile to ensure all communications and future orders go to the correct place.

How to: Find my Chase account and routing number?

Your account number and routing number are printed on your existing checks (routing number usually on the bottom left, account number next to it). You can also find them by logging into your Chase online banking account or on your monthly bank statements.

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How to: Get free checks from Chase?

Some premium Chase checking accounts or Chase Private Client relationships may include free standard checks. Otherwise, there is typically a fee for ordering checks.

How to: Order deposit slips only from Chase?

When you go through the check ordering process online or with a representative, you usually have the option to order deposit slips separately or alongside your checks.

How to: Cancel a Chase check order?

To cancel a check order, you will need to contact Chase customer service by phone as soon as possible after placing the order. Cancellations may not always be possible if the order has already entered the printing process.

How to: Avoid using paper checks with Chase?

Chase offers several digital alternatives to paper checks, including Chase QuickPay® with Zelle® for sending money to individuals, online bill pay services, and using your debit card for purchases.

How to: Reorder checks if I don't have an old check?

You can still reorder checks even without an old check. You'll need your account number and routing number (which you can get from your online banking or by calling Chase) and you'll typically start your new checks from number 001.

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