Do you ever find yourself staring at a Marriott Bonvoy booking page, eager to snag that exclusive member rate or finally redeem those hard-earned points, only to realize you've drawn a complete blank on your Marriott Bonvoy number? It happens to the best of us! That seemingly elusive string of digits is your key to unlocking a world of travel benefits, from complimentary Wi-Fi and late check-outs to elite status perks and free night awards. But don't fret! This comprehensive, step-by-step guide will walk you through all the ways to pinpoint your Marriott Bonvoy number, even if you feel like it's vanished into thin air.
The Great Marriott Bonvoy Number Quest: Your Step-by-Step Guide
Let's embark on this journey together. Ready?
Step 1: Start with the Obvious (And Often Easiest) Places
Before you dive deep into customer service queues or online forms, let's check the most common and accessible locations for your Marriott Bonvoy number.
1.1 Check Your Marriott Bonvoy Digital Membership Card (Mobile App)
This is often the quickest and most convenient method. If you have the Marriott Bonvoy app installed on your smartphone or tablet, your number is usually just a few taps away.
Tip: Read slowly to catch the finer details.
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For iOS Users:
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Open the Marriott Bonvoy App.
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Tap the 'Account' icon at the bottom of the screen.
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Tap the Profile/Bell icon in the top-right corner.
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Your Marriott Bonvoy Account Number will be prominently displayed at the top of the screen, right under your name.
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You may also find it under 'My Profile' by tapping 'My Member Card' to see your digital membership card with a QR code.
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For Android Users:
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Open the Marriott Bonvoy App.
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Tap the 'Account' icon at the bottom of the screen.
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Tap the Profile icon in the top-right corner.
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Your Marriott Bonvoy Account Number will be located at the top of the screen.
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Similar to iOS, you can often find it by tapping 'Marriott Bonvoy® Cardmember' under your name, then 'My Member Card'.
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1.2 Log In to Your Marriott.com Account (Web Browser)
Your online profile is a treasure trove of information, including your loyalty number.
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Go to the official Marriott website: www.marriott.com.
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Click on 'Sign In or Join' in the top-right corner of the page.
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Enter your email address (the one associated with your Bonvoy account) or your password.
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Once logged in, click on your name at the top of the screen (usually in the top-right corner).
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From the pop-up menu that appears on the right, click on 'Profile'.
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Your Marriott Bonvoy Account Number will be clearly visible under the 'Profile' section.
1.3 Scan Your Email Inbox for Past Communications
Marriott is excellent at sending out emails. Your Bonvoy number is often included in various types of communication.
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Welcome Email: When you first joined Marriott Bonvoy, you would have received a welcome email. Your membership number is almost certainly in there. Search your inbox for terms like "Marriott Bonvoy welcome," "account activated," or "new member."
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Reservation Confirmations: Every time you book a stay with Marriott, your reservation confirmation email will typically include your Bonvoy number. Search for "Marriott confirmation" or "hotel reservation."
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Promotional Emails: Marriott frequently sends out promotions, offers, and statements. Check emails from "Marriott Bonvoy" or "Marriott International." Your number might be in the header or footer of these emails.
Step 2: Utilize the Official "Look Up Member Number" Tool
What if you can't log in because you've forgotten your password or simply prefer not to use the app? Marriott has a dedicated tool for this exact scenario.
Tip: Patience makes reading smoother.
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Navigate to the Marriott Bonvoy "Look Up Member Number" page. You can usually find this by searching "Marriott Bonvoy look up member number" or directly by visiting:
www.marriott.com/lookUpMemberNumber.mi -
You will be prompted to enter your First Name, Last Name, and the Email Address associated with your Marriott Bonvoy account.
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Important Note: Ensure the information you provide matches exactly what's on file with Marriott. Even a small typo or an extra space can lead to an "information does not match" error.
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Once you submit the information, Marriott will send your Marriott Bonvoy Account Number to the email address you provided.
Step 3: Check Your Physical Marriott Bonvoy Credit Card (If Applicable)
If you hold a co-branded Marriott Bonvoy credit card (e.g., from American Express or Chase), your Bonvoy membership number is often printed on the card itself.
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Take a look at the front or back of your physical credit card. Your Marriott Bonvoy number should be clearly displayed alongside your name.
Step 4: Contact Marriott Bonvoy Customer Service
If all the above methods have failed, or if you're facing specific issues like a locked account or no longer having access to your registered email, reaching out to customer service is your next best bet.
4.1 Prepare Your Information
Before you call, gather as much identifying information as possible. This will help the customer service representative verify your identity and locate your account quickly. Have ready:
Tip: Context builds as you keep reading.
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Your full name (as it appears on your account).
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Your date of birth.
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Your registered email address.
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Your phone number.
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Any past reservation confirmation numbers (if you have them).
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Details of a recent stay (hotel name, dates).
4.2 How to Reach Them
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By Phone: This is often the most direct way to resolve complex issues.
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Marriott Bonvoy Customer Service: +1 (800) 627-7468 (for general inquiries and account assistance).
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For India-specific inquiries, the reservation number is 1800 258 2555.
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You can find a comprehensive list of international phone numbers on the Marriott website under their "Contact Us" or "Help" section. Always check the official Marriott website for the most current phone numbers for your region.
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Through the Marriott Website Help Section: The Marriott website has an extensive "Help" or "Customer Service" section. You might find a contact form or even a chat option there.
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Social Media (as a last resort for contact): While not ideal for retrieving sensitive information like your Bonvoy number, you can sometimes reach out to Marriott's official social media accounts (e.g., Twitter, Facebook) for guidance on where to find the right contact method. Avoid sharing personal details publicly.
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| How Do I Figure Out My Marriott Bonvoy Number |
Important Considerations and Tips
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Keep Your Information Updated: Make sure your contact information (email, phone number) in your Marriott Bonvoy profile is always current. This makes account recovery much easier.
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One Account is Key: If you suspect you might have multiple Marriott Bonvoy accounts, it's crucial to consolidate them. Having more than one account can complicate earning and redeeming points. Customer service can assist you with merging accounts.
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Write It Down (Safely!): Once you've found your number, consider storing it in a secure place, like a password manager, or a note that only you can access. Avoid writing it on easily lost papers.
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Front Desk Assistance: If you are at a Marriott property, the front desk staff can usually look up your Marriott Bonvoy Membership Number and Status if you provide them with identifying information.
10 Related FAQ Questions
Here are some quick answers to common "How to" questions about your Marriott Bonvoy account:
1. How to Link a Reservation to My Marriott Bonvoy Account? You can link a reservation by logging into your Marriott.com account and finding your upcoming reservation under "My Trips." There should be an option to add your Bonvoy number if it wasn't applied during booking. Alternatively, the front desk can add it at check-in.
2. How to Reset My Marriott Bonvoy Password? Go to the Marriott.com sign-in page and click "Forgot Password." Follow the prompts to reset it via your registered email address.
QuickTip: Repeat difficult lines until they’re clear.
3. How to See My Marriott Bonvoy Points Balance? Log in to your Marriott.com account or the Marriott Bonvoy app. Your points balance is typically displayed prominently on your profile or account overview page.
4. How to Activate My New Marriott Bonvoy Account? If you recently signed up, you should have received a "Welcome & Activation" email. Follow the link in that email to activate your account and set up your password. If the link has expired, contact customer service.
5. How to Merge Multiple Marriott Bonvoy Accounts? You will need to contact Marriott Bonvoy customer service. They can assist you with consolidating your accounts and transferring points and elite nights to a single profile.
6. How to Update My Personal Information in My Marriott Bonvoy Profile? Log in to your Marriott.com account, go to your "Profile" section, and you should find options to edit your personal details, contact information, and preferences.
7. How to Use My Marriott Bonvoy Free Night Awards? Log in to your account. When searching for hotels, there's usually an option to "Use Points/Certificates." Select this, and your free night awards (e-certificates) will appear as an option if valid for your chosen dates and hotel category.
8. How to Book a Hotel Using My Marriott Bonvoy Points? When searching for a hotel on Marriott.com or the app, select the option to "Use Points/Certificates" instead of cash rates. The search results will then display the points required for each night.
9. How to Contact Marriott Bonvoy Customer Service if I'm Outside the US? Visit the "Contact Us" or "Help" section on the official Marriott.com website. They provide a comprehensive list of international phone numbers for various regions.
10. How to Find My Marriott Bonvoy Digital Membership Card in the App? As detailed in Step 1.1, open the app, go to your "Account" section, then tap on the profile icon. You should see an option for "My Member Card" which displays your digital card and QR code.
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