Ready to dive into a world of entertainment? Max (formerly HBO Max) offers an incredible library of content, from HBO's critically acclaimed series to hit movies, family favorites, and even breaking news and live sports. If you're a Verizon customer, you might be able to get Max at a discounted rate, or even included with your plan! Let's explore how to get the most out of Max through Verizon, step by step.
Getting Max Through Verizon: Your Ultimate Guide to Unlocking Premium Entertainment!
Are you ready to binge-watch the latest HBO sensation, explore the DC Universe, or catch up on your favorite Discovery shows? With Verizon, getting access to Max can be surprisingly simple and cost-effective. This guide will walk you through everything you need to know, from checking your eligibility to activating your subscription and even upgrading for an ad-free experience.
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| How To Get Max Through Verizon |
Step 1: Discover Your Eligibility – Is Max Already Waiting for You?
Hey there, Verizon customer! Before we do anything else, let's see if you're already eligible for a Max perk, which could save you a significant amount each month. Verizon often bundles Max (specifically the "With Ads" plan) with certain mobile and home internet plans. This is your first and most crucial step – verifying your current plan's benefits.
Sub-heading: Checking Your Current Plan
For Mobile Customers:
Open the My Verizon app on your smartphone. If you don't have it, download it from your app store!
Sign in to your account.
Navigate to the "Services & perks" or "My services & perks" section. You might see a dedicated "Netflix & Max" perk listed here.
Alternatively, you can sign in to your My Verizon account on a web browser and look under "Services & perks" or "Manage services & perks."
Look for plans like: Unlimited Ultimate, Unlimited Plus, or Unlimited Welcome. These are typically the ones that offer the Netflix & Max (With Ads) perk for an additional $10/month per line.
Important Note: You can typically add one perk per eligible line.
For Home Internet (5G Home, LTE Home, Fios) Customers:
If you have 5G Home, 5G Home Plus, 5G Home Ultimate, LTE Home, or LTE Home Plus, check your My Verizon account (either app or web) under "Services & perks."
For Fios Home Internet plans, sign in to your Fios account on the My Verizon website. Perks your plan is eligible for should appear under "Recommended perks."
Classic Fios standalone plans are generally not eligible for this perk.
Sub-heading: Understanding the Netflix & Max (With Ads) Perk
If your plan qualifies for the Netflix & Max (With Ads) perk, it's a fantastic deal. For just $10/month, you get both Netflix Standard with Ads (a $6.99/month value) and Max Basic with Ads (a $9.99/month value). That's a combined value of $16.98/month, meaning you save $6.98 every month!
QuickTip: Don’t just consume — reflect.
Step 2: Adding the Max Perk to Your Account
So, you've checked your eligibility and you're ready to add Max to your Verizon account. This is where you formally subscribe to the perk.
Sub-heading: Adding Through the My Verizon App
Open the My Verizon app. Make sure your app is updated to the latest version.
If prompted, enter your password, fingerprint, or Face ID.
Depending on your plan, tap the Mobile or Home tab.
Navigate to My services & perks or Shop services & perks.
Tap the desired category (e.g., Entertainment).
Locate and tap on the Netflix & Max (With Ads) Perk.
Review the details and tap Add.
From the "Choose your perks" page, tap the switch to turn the perk on. If there are multiple options, select the desired subscription.
Tap Continue.
Review your plan changes and tap Confirm.
Allow up to 15 minutes for the change to appear on your account.
Sub-heading: Adding Through the My Verizon Website
Open a web browser and sign in to My Verizon.
Navigate to Services & perks > Manage services & perks.
Look for the Netflix & Max perk and select Set up.
Follow the on-screen prompts to add the perk to your account.
Review and confirm your selection.
It may take up to 15 minutes for the perk to be fully reflected on your account.
Step 3: Activating Your Max Subscription
Adding the perk to your Verizon account is just the first part. You still need to activate your Max subscription with Max directly. This links your Verizon perk to your Max account, allowing you to start streaming.
Sub-heading: Activating Max via My Verizon App
Once the perk has been added (allow up to 15 minutes), open the My Verizon app.
Navigate to My services & perks.
Tap on the Netflix & Max perk.
Tap Set up.
From the "You've added Netflix & Max..." message, tap Continue.
From the Max section, tap the Max icon or Set up.
If prompted, tap Get started.
If you don't have an existing Max/HBO Max account:
Enter your preferred email address, name, and other requested details.
Tap Create Account.
You'll likely be presented with the option to Start Streaming with the "With Ads" subscription or Explore Ad-Free Plans (more on this in Step 4). Tap Start Streaming.
If you have an existing Max/HBO Max account:
Enter the email address associated with your existing Max account.
Tap Verify Email.
Enter the one-time code sent to your email.
Review the "Keep your plan" message. You can choose to Keep Plan (if it's the "With Ads" plan or you want to downgrade to it through Verizon) or Change Plan if you wish to upgrade (see Step 4).
Tap Start Streaming.
You should see a "You're All Set" screen. Tap Start Streaming.
Sub-heading: Activating Max via My Verizon Website
From a web browser, sign in to My Verizon after the Netflix & Max perk has been added.
Navigate to Services & perks > Manage services & perks.
Select Set up next to the Netflix & Max perk.
From the "You've added Netflix & Max..." message, select Continue.
From the Max section, select the Max icon or Set up.
If prompted, enter your email address then select Continue.
If no existing Max/HBO Max account was found:
Enter the appropriate details (e.g., Email Address, Name).
Select Create Account.
To continue with the "With Ads" subscription, select Start Streaming.
To view plan choices and cost differences for upgrading, select Explore Ad-Free Plans.
If an existing MAX or HBO Max account was found:
Select Verify Email.
Enter the one-time code sent to the email address associated with your Max account.
Review the "Keep your plan" message. To keep your existing plan, select Keep Plan then Start Streaming. To view plan choices and cost differences for upgrading, select Change Plan.
Review the "You're All Set" screen and select Start Streaming.
Congratulations! Your Max subscription through Verizon should now be active. You can now download the Max app on your preferred devices (smartphones, tablets, smart TVs, streaming devices, game consoles) and sign in using the credentials you just created or linked.
Tip: Reading with intent makes content stick.
Step 4: Upgrading Your Max Plan (Optional)
The Max (With Ads) plan is a great starting point, but if you prefer an uninterrupted viewing experience or want higher quality streams, you can upgrade your Max plan directly through Max.
Sub-heading: Understanding Upgrade Options and Costs
When you have the Netflix & Max (With Ads) perk from Verizon, you can upgrade your Max subscription to:
Max Standard (without ads): This will typically cost you an additional $11/month.
Max Premium: This will typically cost you an additional $15/month. Max Premium offers 4K Ultra HD video quality (as available), Dolby Atmos immersive audio (as available), and up to 100 downloads for offline viewing.
The updated charge for the upgrade will appear on your Verizon bill.
Sub-heading: How to Upgrade Your Max Plan
After activating your Max (With Ads) perk, open the Max app or go to Max.com.
Sign in to your Max account.
Navigate to your Profile (usually an icon in the corner).
Go to Settings (gear icon) > Subscription. (Only Adult profiles can manage subscriptions.)
You should see an option to Change Plan or Upgrade.
Select your desired plan (Standard or Premium) and follow the prompts to confirm the upgrade.
The change will be reflected on your next Verizon bill.
Step 5: Managing Your Max Subscription Through Verizon
Verizon makes it easy to manage your Max perk directly from your account.
QuickTip: Scan quickly, then go deeper where needed.
Sub-heading: Viewing Your Perk Details
You can always see the status of your Netflix & Max perk in the My Verizon app under "My services & perks" or on the My Verizon website under "Services & perks."
Your Verizon bill will clearly show the $10/month charge for the perk.
Sub-heading: Cancelling Your Max Perk
If for any reason you need to cancel your Max perk (which will also cancel your Netflix perk), you can do so easily:
Open the My Verizon app.
Navigate to My services & perks.
Tap on the Netflix & Max perk.
Tap Unsubscribe below the applicable line.
Review the information and tap Confirm.
Allow up to 15 minutes for the change to appear on your account.
Alternatively, you can cancel via the My Verizon website by navigating to "Services & perks" and selecting the option to remove the perk.
Keep in mind that if you cancel the perk, any existing direct subscriptions you had with Netflix or Max might resume billing, so be sure to manage those accordingly to avoid duplicate charges.
Step 6: Troubleshooting and Important Information
Sometimes, things don't go exactly as planned. Here are a few tips and important considerations.
Sub-heading: Common Activation Issues
Delay in Activation: It can take up to 15 minutes for the perk to fully reflect on your Verizon account after adding it. Be patient!
Existing Max Account Conflicts: If you had a direct Max subscription, ensure you use the same email when activating through Verizon to link the accounts. Max will guide you on how your existing subscription will be replaced by the Verizon perk.
Third-Party Max Subscriptions: If your existing Max account is billed through a third party (like Apple, Google Play, Amazon, Hulu, etc.), the Verizon perk will not automatically replace it. You'll need to manage that third-party subscription separately to avoid double billing.
Login Issues: If you're having trouble logging into the Max app after activation, try restarting the app or your device. Double-check your new Max login credentials. If you used your Verizon credentials for activation, ensure you're using those to log into the Max app.
Sub-heading: Key Things to Remember
Tip: Read once for gist, twice for details.
Account Owner/Manager: Only the Account Owner or Account Manager on your Verizon account can add or remove perks.
Activation Timeline: You must activate at least one of the subscriptions (Netflix or Max) within 90 days of buying the perk, or the perk may automatically cancel.
Add-ons Not Carried Over: If you had any Max add-ons (like the B/R Sports Add-On) with a previous subscription, these will not carry over to your Verizon perk Max subscription. You'll need to re-add them directly through Max if desired.
No Free Trials/Promos: Any free trials or promos you got outside of Verizon for Max are generally lost when you switch to the Verizon perk.
By following these steps, you'll be enjoying the vast library of Max content through your Verizon account in no time!
10 Related FAQ Questions
How to check if my Verizon plan is eligible for Max? You can check your eligibility by signing into the My Verizon app or website, navigating to the "Services & perks" section, and looking for the "Netflix & Max (With Ads)" perk. Eligible plans include select Unlimited mobile plans (Unlimited Ultimate, Unlimited Plus, Unlimited Welcome) and certain 5G Home, LTE Home, and Fios Home Internet plans.
How to activate Max after adding the perk to my Verizon account? After adding the perk, open the My Verizon app or website, go to "Services & perks," select "Set up" next to the Netflix & Max perk, and follow the prompts to create or link your Max account directly with Max.
How to upgrade from Max (With Ads) to an ad-free plan with Verizon? Once your Max (With Ads) perk is active, open the Max app or visit Max.com, sign in, go to your profile, then "Settings" > "Subscription," and you should see options to upgrade to Max Standard (ad-free) or Max Premium. The additional cost will be billed through Verizon.
How to troubleshoot Max login issues with my Verizon account? Ensure you're using the correct Max login credentials (the ones you created or linked during activation). If issues persist, try force-closing and reopening the Max app, or clearing its cache. You can also visit Verizon's support website for specific troubleshooting guides.
How to link an existing Max account to my Verizon perk? During the activation process within My Verizon (app or website), when prompted to set up Max, enter the email address associated with your existing Max account. Max will then guide you through verifying and linking your account to the Verizon perk.
How to cancel my Max perk through Verizon? You can cancel the Netflix & Max perk by signing into the My Verizon app or website, going to "My services & perks," selecting the perk, and choosing the option to "Unsubscribe" or "Remove."
How to confirm if my Max subscription is billed through Verizon? After activation, you can check your Verizon bill, where you should see a $10/month charge for the "Netflix & Max (With Ads)" perk. You can also check within the Max app under your subscription details, which will typically indicate "Billed through Verizon."
How to get help if I have problems with my Max service through Verizon? For issues related to your Max subscription itself (e.g., streaming quality, app functionality), you should contact Max support. For billing inquiries or problems related to the Verizon perk activation/management, contact Verizon customer support.
How to re-activate Max if my perk was canceled or expired? If your perk was automatically canceled (e.g., due to not activating within 90 days), you would need to re-add the Netflix & Max perk to your Verizon account via the My Verizon app or website, and then go through the activation steps again.
How to access Max on my devices once activated through Verizon? Once activated, download the Max app on your smartphone, tablet, smart TV, streaming device (Roku, Fire Stick, Apple TV), or game console. Open the app, select "Sign In," and use the email and password you set up when activating your Max account through Verizon.
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