Are you ready to elevate your gaming experience? Imagine diving into the latest titles with lightning-fast load times and stunning graphics, all powered by the sleek Xbox Series S. The good news is, you might be able to get your hands on this fantastic console through Verizon! While direct sales of standalone consoles are available, Verizon also frequently runs enticing promotions that bundle the Xbox Series S with their internet services.
This comprehensive guide will walk you through the various avenues to acquire an Xbox Series S from Verizon, from direct purchase to leveraging exciting promotional offers. Let's get started!
Step 1: Discovering Your Eligibility and Verizon's Current Offers
The first and most crucial step is to determine if you're eligible for any special Xbox Series S promotions from Verizon and to understand the current options. Verizon often offers the Xbox Series S as an incentive for new or upgrading internet customers, particularly those signing up for their Fios or 5G Home Internet plans.
Sub-heading: Checking for Promotional Bundles
Visit the Verizon Website: Head over to the official Verizon website (
verizon.com Look for Specific Promotions: Keep an eye out for banners or dedicated pages highlighting Xbox Series S offers. Historically, these have been tied to plans like:
Verizon Fios 1 Gig or 2 Gig plans: These fiber-optic internet plans often come with premium incentives.
Verizon 5G Home Plus or LTE Home Plus: These wireless home internet options have also been part of past Xbox bundles.
Input Your Address: Many Verizon deals are location-specific. You'll likely need to enter your home address to see which internet services and associated offers are available in your area. This is a critical step to confirm if you qualify.
Review Offer Terms & Conditions: Always read the fine print! Pay close attention to:
Eligibility requirements: Are you a new customer? Do you need to sign up for a specific internet speed tier?
Contract length: Promotional offers often require a commitment to a certain contract duration for the internet service.
Redemption period: There's usually a specific timeframe within which you need to redeem your Xbox Series S after activating your internet service.
Early termination fees: Understand the potential costs if you cancel your internet service before the contract ends, as Verizon may charge back the value of the promotional device.
Sub-heading: Direct Purchase Options
Even if no promotional bundles are active, you can often purchase the Xbox Series S directly from Verizon's product catalog.
Navigate to the "Gaming & Toys" or "Electronics" Section: On the Verizon website, explore their product categories. You should find the Xbox Series S listed under gaming consoles.
Check Pricing and Availability: The standalone console price will be displayed. Verizon may also offer financing options through partners like Affirm, allowing you to pay over time.
Step 2: Selecting Your Plan and Completing the Purchase
Once you've identified a suitable offer or decided on a direct purchase, it's time to proceed.
Sub-heading: For Promotional Bundles
Choose Your Internet Plan: Select the eligible Verizon Fios or 5G Home Internet plan that qualifies you for the Xbox Series S promotion.
Add to Cart: The Xbox Series S should be automatically added to your cart, or there might be a clear prompt to add it as part of the promotion. Ensure the promotional discount is applied, showing the Xbox Series S at its discounted or "free" price.
Review Your Order: Double-check everything! Confirm the internet plan, the Xbox Series S, and any other bundled items (like Xbox Game Pass Ultimate trial or accessories, if included).
Provide Shipping Information: Enter your desired shipping address for the console.
Complete the Checkout Process: Follow the on-screen instructions to finalize your order, including setting up your Verizon account if you're a new customer and providing payment details for your internet service.
Sub-heading: For Direct Purchase
Add Xbox Series S to Cart: Simply add the console to your shopping cart on the Verizon website.
Choose Payment Method: You can pay the full price upfront, or explore financing options that Verizon might offer (e.g., through a Verizon Visa® Card or Affirm).
Enter Shipping Details: Provide your shipping address.
Finalize Purchase: Complete the payment and order confirmation.
Step 3: Activating Your Services and Redeeming Your Xbox Series S
Congratulations on your purchase! Now comes the exciting part: getting your Xbox Series S.
Sub-heading: Internet Service Installation/Activation
Fios Home Internet: If you opted for Fios, Verizon will likely schedule a technician appointment for installation. Ensure you're home for this appointment, as proper installation is crucial for your internet service to function.
5G Home Internet/LTE Home Internet: For wireless home internet, you'll typically receive a self-install kit. Follow the instructions provided to set up your router and activate your service.
Maintain Service in Good Standing: For promotional offers, it's essential to maintain your eligible Verizon internet service in good standing for the specified period (often 14 days or more) before you can redeem the Xbox. Verizon may charge back the value of the console if the service is canceled prematurely.
Sub-heading: Redeeming Your Xbox Series S (for Promotional Offers)
This is where many users have reported some confusion in the past, so pay close attention!
Wait for the Redemption Window: As mentioned, there's usually a waiting period after your internet service activation before the redemption option appears. This could be 14 days or more.
Check My Verizon Account:
Online: Log in to your My Verizon account on the Verizon website.
Verizon App: Download and log into the My Verizon app on your smartphone.
Look for the "Make the Most of Your Plans" Section: Many users have found the redemption tile under this section of their My Verizon account. Look for a tile or banner that says something like "Get your choice on us: Xbox Series S redemption tile."
Click and Follow Prompts:
Once you find the redemption tile, click on it.
You'll likely be asked to review and accept the Terms & Conditions by checking a box.
Click "Select" or "Redeem."
This should take you to a cart with the Xbox Series S console, with the promotion applied and the price shown as $0 or significantly discounted.
Select Shipping Information and Submit: Confirm your shipping address and submit your order for the Xbox Series S.
Confirmation Email: You should receive a confirmation email for your Xbox Series S order. Keep this for your records.
Sub-heading: Troubleshooting Redemption Issues
Patience is Key: The redemption process sometimes takes a bit of time to become active. Don't panic if it's not immediately visible after your internet activation.
Contact Verizon Customer Service: If the redemption option doesn't appear after the specified waiting period, or if you encounter any issues, contact Verizon Customer Service immediately. Be prepared to provide your account information and details of the promotion you signed up for. You might need to be persistent, as some users have reported needing to speak with several representatives to resolve redemption problems.
Check Verizon Community Forums: The Verizon Community Forums can be a valuable resource. Other users might have experienced similar issues and shared solutions.
Step 4: Setting Up Your New Xbox Series S
Once your Xbox Series S arrives, the fun truly begins!
Sub-heading: Unboxing and Initial Connection
Carefully Unbox: Remove your new console, controller, and included cables (HDMI, power).
Connect to TV: Use the included High-Speed HDMI cable to connect your Xbox Series S to your TV or monitor.
Power Up: Connect the power cable to the console and a power outlet.
Controller Setup: Insert the included AA batteries into your Xbox Wireless Controller and press the Xbox button to turn it on and pair it with the console.
Sub-heading: System Setup and Updates
On-Screen Prompts: Follow the on-screen instructions on your TV to complete the initial setup. This will include:
Language and Region Selection.
Connecting to Wi-Fi: Connect your Xbox Series S to your newly activated Verizon home internet.
System Updates: The console will likely need to download and install system updates. This is crucial for optimal performance and access to all features.
Sign in to Your Microsoft Account: You'll need a Microsoft account (or create one) to access Xbox Live, download games, and manage your profile.
Redeem Game Pass Ultimate (if applicable): If your promotion included a period of Xbox Game Pass Ultimate, you can redeem it during the initial console setup or later via the console's Settings app under "Account" > "Included with this Xbox" or "My games & apps" > "Full Library" > "Included with this Xbox." Remember: Xbox All Access, which bundled the console and Game Pass Ultimate, was discontinued through Verizon as of February 14, 2025. This step applies if you received a separate Game Pass Ultimate code or digital entitlement.
Step 5: Diving into the World of Xbox Gaming!
With everything set up, it's time to enjoy your new console!
Sub-heading: Downloading and Playing Games
Xbox Game Pass: If you have Xbox Game Pass Ultimate (highly recommended!), explore the vast library of games available for download. New games are added regularly.
Microsoft Store: Purchase digital games directly from the Microsoft Store on your console.
Backward Compatibility: Enjoy thousands of digital games from previous Xbox generations (Xbox One, Xbox 360, and Original Xbox) on your Series S with improved performance.
Sub-heading: Exploring Entertainment and Features
Streaming Apps: Stream 4K video from popular services like Netflix, Disney+, Amazon Prime Video, Hulu, and more (some may require separate subscriptions).
Xbox Family Settings App: Utilize the free Xbox Family Settings app on your smartphone to manage your children's gaming activities, set spending limits, and control screen time.
Quick Resume: Experience the amazing Quick Resume feature, allowing you to seamlessly switch between multiple games and pick up exactly where you left off.
Enhanced Performance: Enjoy lightning-fast load times and gameplay of up to 120 FPS on supported titles, thanks to the Xbox Velocity Architecture.
10 Related FAQ Questions
Here are 10 frequently asked questions, all starting with "How to," with quick answers, related to getting an Xbox Series S from Verizon:
How to check if I'm eligible for a free Xbox Series S from Verizon?
Check the Verizon website's "Home Internet" or "Deals" sections and enter your address to see if Fios or 5G Home Internet plans in your area offer the Xbox Series S as a promotion for new sign-ups.
How to redeem my Xbox Series S after signing up for a Verizon internet plan?
After your internet service is installed and active for the required period (often 14 days), log in to your My Verizon account (website or app), look for the "Make the Most of Your Plans" section, and find the Xbox Series S redemption tile to complete the process.
How to pay for the Xbox Series S if I buy it directly from Verizon?
You can pay the full price upfront, or explore financing options available through Verizon, such as the Verizon Visa® Card or Affirm, which may allow for monthly payments.
How to contact Verizon customer service about an Xbox Series S promotion issue?
Visit Verizon's official "Contact Us" page on their website for phone numbers, chat options, and support forums specific to mobile or home internet services.
How to track the delivery of my Xbox Series S from Verizon?
Once your Xbox Series S order is placed, Verizon will typically provide a tracking number via email, which you can use on the shipping carrier's website.
How to set up my new Xbox Series S after receiving it from Verizon?
Connect the console to your TV with the HDMI cable, power it on, and follow the on-screen prompts to connect to Wi-Fi, sign in to your Microsoft account, and download any system updates.
How to get Xbox Game Pass Ultimate with my Verizon Xbox Series S?
If your promotion included Xbox Game Pass Ultimate, it's often a digital entitlement that can be redeemed during initial console setup or later in the console's settings under "Account" > "Included with this Xbox." Otherwise, you can purchase a subscription separately.
How to ensure I don't lose my Xbox Series S if I cancel my Verizon internet service early?
Read the terms and conditions of your promotion carefully. Verizon typically reserves the right to charge back the full value of the promotional device if you cancel your internet service within a specified period (e.g., 180 days).
How to troubleshoot if the Xbox Series S redemption tile isn't appearing in my My Verizon account?
First, ensure the required waiting period after internet activation has passed. If it still doesn't appear, contact Verizon Customer Service, explaining your situation and the specific promotion you're awaiting.
How to check for current Xbox Series S bundle deals with Verizon?
Regularly visit the "Deals" or "Fios Home Internet" / "5G Home Internet" sections on the Verizon website. Promotions are often updated, especially around holidays.