How To Create A Truist Bank Account

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So, you're ready to take a big step towards managing your finances, and opening a Truist bank account sounds like the perfect move! That's fantastic! Truist, formed from the merger of BB&T and SunTrust, offers a wide range of personal and business banking solutions, blending traditional service with modern digital conveniences. This guide will walk you through every step of the process, ensuring you're well-equipped to make the best choice for your financial needs.

Navigating Your Financial Journey: A Step-by-Step Guide to Opening a Truist Bank Account

Opening a bank account might seem daunting, but with Truist, it's designed to be a straightforward and secure process. Whether you prefer the convenience of online banking or a more personal touch at a branch, Truist offers options to suit you.

Step 1: Discover Your Banking Needs – Let's figure out what's right for YOU!

Before you even think about filling out an application, the most crucial first step is to understand what kind of bank account best fits your lifestyle and financial habits. Are you looking for a simple checking account for everyday transactions, or do you need a robust savings account to build your future? Perhaps a combination of both?

Truist offers various account types, each with its own features, benefits, and potential fees. Here's a brief overview of common options you might consider:

  • Checking Accounts:
    • Truist One Checking: This is a popular choice, offering different "benefit levels" based on your total average monthly balance across Truist accounts. Higher levels can unlock perks like waived monthly maintenance fees, more free non-Truist ATM transactions, and credit card loyalty bonuses. It's designed to automatically upgrade your benefits as your relationship with Truist grows. Notably, Truist One Checking does not charge overdraft fees.
    • Truist Confidence Account: This account is designed to help you avoid overdrawing your account and charges exceeding your balance will typically be declined. It has a low minimum opening deposit and offers ways to waive its monthly maintenance fee, making it a good option for those starting their financial journey or looking for a simplified banking experience.
  • Savings Accounts:
    • Truist One Savings: This account helps you build towards your financial goals. It offers optional overdraft protection when linked to a Truist personal checking account and can contribute to unlocking extra perks with Truist One Checking.
    • Truist Confidence Savings: This is designed to be linked with a Truist Confidence Account and can offer overdraft protection for that account. It also earns interest.
    • Truist One Money Market: Similar to a savings account but often with higher interest rates and limited check-writing capabilities. It also offers the potential for extra benefits when linked to a Truist One Checking account.
    • Truist Certificates of Deposit (CDs): These offer guaranteed interest rates for a fixed term, typically higher than standard savings accounts. Great for long-term savings goals where you don't need immediate access to your funds.

Pro Tip: Take some time to review the features, minimum opening deposits, and monthly maintenance fees (and how to waive them) for each account type on the Truist website. This will help you narrow down your choices significantly!

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Step 2: Gather Your Essential Information and Documents

Once you have a good idea of the account type you want, it's time to prepare the necessary documentation. This step is crucial for a smooth application process, whether online or in person.

You will generally need the following:

  • Personal Information:
    • Full Legal Name
    • Date of Birth
    • Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)
    • Current Residential Address (and possibly two years of address history)
    • Contact Information (phone number, email address)
  • Employment and Income Information:
    • Employer's Name and Address
    • Your Occupation
    • Estimated Annual Income
  • Identification:
    • A valid, unexpired government-issued photo ID such as:
      • Driver's License
      • State ID
      • Passport
    • For joint accounts, you'll need similar information for the additional account holder(s). They will also need to provide their personal information and accept terms and conditions.

Important Note: If you are not a U.S. resident alien, you may not be eligible to open an account online. In such cases, visiting a Truist branch is likely the best course of action.

Step 3: Choose Your Application Method – Online, Branch, or Phone

Truist offers multiple convenient ways to open an account. Choose the method that best suits your comfort level and schedule.

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Sub-heading: Option A: Opening Your Account Online (The Fastest Way!)

This is often the quickest and most convenient way to get started, taking about 15 minutes.

  1. Visit the Truist Website: Go to Truist.com and navigate to the "Checking" or "Savings" section under "Personal" banking. You'll typically find an "Open Now" or "Apply Now" button for the specific account you're interested in.
  2. Select Your Account Type: Click on the account you've decided on (e.g., Truist One Checking, Truist One Savings).
  3. Start the Application: Look for a clear prompt to "Open Now" or "Start Application."
  4. Fill Out the Online Form:
    • You'll be guided through a series of screens where you'll input all the personal, contact, employment, and income information you gathered in Step 2.
    • Be sure to double-check all entered information for accuracy. Mistakes can cause delays.
    • You may be asked to upload images of your identification documents.
  5. Review and Agree to Terms: Carefully read the terms and conditions, disclosures, and privacy policy. This is essential to understand the account's rules, fees, and how your information will be handled. Click "Agree" or "Accept" to proceed.
  6. Fund Your Account (Initial Deposit): Most Truist accounts require a minimum opening deposit. You'll typically have options to fund it:
    • Transfer from an existing Truist account (if you have one).
    • Transfer from an external bank account (you'll need the routing and account number).
    • Debit card payment.
    • Follow the on-screen instructions to complete your initial deposit.
  7. Submit Your Application: Once all information is entered and reviewed, click "Submit." You'll usually receive an immediate confirmation of your application.
Sub-heading: Option B: Visiting a Truist Branch (For a Personal Touch)

If you prefer face-to-face assistance or have more complex questions, visiting a branch is an excellent choice.

  1. Locate a Branch: Use the "Find a Branch" tool on the Truist website to locate the nearest branch to you.
  2. Schedule an Appointment (Optional but Recommended): While not always required, scheduling an appointment can save you time and ensure a banker is available to assist you without a long wait.
  3. Bring Your Documents: Remember to bring all the essential documents listed in Step 2, including your government-issued ID, SSN, and initial deposit funds (if you plan to deposit cash or a check immediately).
  4. Meet with a Banker: A Truist representative will guide you through the application process, answer any questions you have, and help you select the best account for your needs. They will also assist with your initial deposit.
  5. Sign Necessary Papers: You will sign physical forms to complete the account opening.
Sub-heading: Option C: Opening Your Account by Phone

You can also open some Truist accounts over the phone.

  1. Call Truist Customer Service: Dial 844-4TRUIST (844-487-8478). Their hours are generally Monday through Friday, 8 am to 8 pm ET, and Saturday, 8 am to 5 pm ET.
  2. Inform the Representative: Tell the customer service representative that you'd like to open a new bank account.
  3. Provide Information: You will be asked to provide all the necessary personal, contact, and financial information over the phone.
  4. Follow Instructions for Funding: The representative will guide you on how to make your initial deposit.

Step 4: What Happens After Application Submission?

Once your application is submitted, there are a few important steps to take:

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  1. Confirmation and Welcome Kit:
    • If applying online, you'll likely receive an email confirmation shortly after submission.
    • Truist will typically mail a welcome kit with important account information, your debit card, and potentially your first set of checks (if applicable to your account type) within a few business days.
  2. Activate Your Debit Card:
    • Once your debit card arrives, activate it immediately. You can usually do this through the Truist mobile app, by calling a dedicated activation number, or by using your card at an ATM or at checkout with your PIN.
  3. Enroll in Online Banking and Download the Mobile App:
    • This is crucial for managing your account efficiently. Enroll in Truist Online Banking using your new account details.
    • Download the Truist Mobile App for convenient banking on the go, including mobile check deposits, transfers, and bill pay.
  4. Set Up Account Alerts:
    • Configure alerts through online banking or the mobile app to stay informed about your account activity, such as low balance warnings, large transactions, or direct deposits. This helps you monitor your finances and detect any suspicious activity quickly.
  5. Fund Your Account (if not done during application):
    • If you didn't make your initial deposit during the application, or if you want to add more funds, you can do so via:
      • Mobile check deposit through the app.
      • Direct deposit from your employer (provide your routing and account numbers).
      • Transfers from other accounts (internal or external).
      • Depositing cash or checks at a Truist ATM or branch.
  6. Explore Account Features:
    • Take time to explore all the features your new Truist account offers, such as online bill pay, Zelle® for quick money transfers, and budgeting tools within the digital banking platform.
Frequently Asked Questions
How To Create A Truist Bank Account
How To Create A Truist Bank Account

Frequently Asked Questions (FAQs)

Here are 10 common questions related to opening a Truist bank account, with quick answers:

How to choose the right Truist account for me? Consider your banking habits: how often you use your debit card, if you receive direct deposits, your typical balance, and if you prefer to avoid monthly fees. Review Truist's checking and savings account options and their fee waiver requirements to find the best fit.

How to find my Truist routing and account number? After opening your account, you can find this information on your checks (the routing number is usually the first nine digits, followed by your account number) or by logging into Truist Online Banking and selecting "View account details" for your specific account.

How to make my first deposit into my new Truist account? You can make your first deposit during the online application process by linking an external account or using a debit card. Alternatively, you can deposit funds at a Truist ATM or branch, set up direct deposit, or use mobile check deposit via the Truist app after your account is open.

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How to waive monthly maintenance fees on a Truist account? Fee waiver requirements vary by account type. For example, Truist One Checking fees can be waived with a certain amount of direct deposits, a combined minimum ledger balance, or by having other Truist financial products. Truist Confidence Account fees can be waived by meeting deposit or transaction criteria, or if you're a student or under 25/over 62.

How to activate my new Truist debit card? You can activate your Truist debit card via the Truist mobile app, by calling the activation number provided with your card, or by making a transaction at an ATM or point-of-sale using your PIN.

How to enroll in Truist online banking? After your account is opened, visit the Truist website and look for the "Enroll" or "Sign Up" option for online banking. You'll typically need your account information and personal details to set up your User ID and password.

How to deposit checks using the Truist mobile app? Once you've downloaded the Truist mobile app and enrolled in online banking, select the "Deposit Checks" option. You'll be prompted to take photos of the front and back of your endorsed check and enter the deposit amount.

How to add a joint owner to my Truist account? After opening an individual account, you can typically add a joint owner. You will need their personal information (name, date of birth, SSN, etc.). This can often be done at a branch or by contacting customer service.

How to contact Truist customer service if I have questions? You can call Truist customer service at 844-4TRUIST (844-487-8478). They also offer 24-hour automated assistance. For specific issues like fraud, there are dedicated numbers available on their website.

How to set up direct deposit with my new Truist account? Provide your employer with your Truist account number and routing number. You can often find a pre-filled direct deposit form within your Truist online banking portal or mobile app to give to your employer.

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Quick References
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truist.comhttps://www.truist.com/careers
consumerfinance.govhttps://www.consumerfinance.gov
fortune.comhttps://fortune.com
truist.comhttps://www.truist.com
occ.govhttps://www.occ.gov

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