Navigating the Marriott Explore Program: Your Comprehensive Guide to Getting an Authorization Form
Ever dreamed of experiencing the luxurious comfort of Marriott hotels at a significantly reduced rate? Perhaps you have a friend or family member who works for Marriott, and you've heard whispers of the incredible "Explore Rate" or "Friends & Family Rate." Well, you're in the right place! This lengthy post will demystify the process of obtaining a Marriott Explore Authorization Form, providing a step-by-step guide to unlock those coveted discounts.
Are you ready to embark on a journey of discounted travel? Let's dive in!
How Do I Get A Marriott Explore Authorization Form |
Step 1: Understanding the Marriott Explore Program and Eligibility
Before you can even think about getting a form, it's crucial to understand what the Marriott Explore program is and, more importantly, who is eligible. This isn't a publicly available discount; it's an exclusive benefit for Marriott associates and their designated immediate family and friends.
What is the Marriott Explore Program?
The Marriott Explore Program is a highly valued employee benefit that offers significantly discounted room rates at participating Marriott International properties worldwide. There are typically two main tiers:
Explore Rate (MMP): This is primarily for Marriott associates themselves and their immediate family members. The discounts can be substantial, often up to 80% off the standard rate. Immediate family typically includes spouses, domestic partners, children, parents, and in-laws.
Explore Friends Rate (MMF): This rate extends the discount privilege to friends and other family members nominated by a Marriott associate. While still a great deal, the discount is generally less than the Explore Rate, often around 50%.
Who is Eligible?
Eligibility for generating an Explore Authorization Form lies solely with active Marriott International associates. This includes full-time, part-time, seasonal, and temporary employees. It's their privilege to extend these discounts. If you are not a Marriott employee, you will need to rely on a Marriott associate to generate the form for you.
It's crucial to remember that these rates are for personal travel only, not for business, and adherence to the program's terms and conditions, including appropriate conduct, is strictly enforced. Any misuse can result in the loss of privileges for the associate.
Step 2: The Marriott Associate's Role - Accessing mHUB
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If you are the Marriott associate, or you have a Marriott associate assisting you, the journey to the Explore Authorization Form begins on Marriott's internal employee portal, mHUB (Marriott Global Source).
Sub-heading 2.1: Logging into mHUB
Navigate to mHUB: Open your web browser and go to
www.mHUB.marriott.com
.Enter Your Credentials: You will need your Enterprise ID (EID) and your corresponding EID Password to log in. This is your unique employee login for Marriott's internal systems. If you have trouble logging in, contact your IT support or HR department.
Sub-heading 2.2: Finding the Discount Forms Section
Once logged into mHUB, the interface might vary slightly depending on updates, but you'll generally look for a section related to employee benefits, travel, or discounts.
Locate "Explore" Tab/Section: Look for a prominent "Explore" tab or a section explicitly labeled for the "Explore Program" or "Room Discounts."
Select the Appropriate Option: Within this section, you will typically find options like:
"Print Room Discount Form"
"Manage Friends and Family"
"Print Property Discount Card (Non-Room)" (Less relevant for the Explore rate, but good to know it exists!)
For the Explore Authorization Form, you'll generally be choosing "Print Room Discount Form" or navigating through "Manage Friends and Family" if you need to designate a new individual.
Step 3: Generating the Explore Authorization Form
This is the core step where the form is actually created.
Sub-heading 3.1: Specifying the Recipient (for Friends & Family)
If you are generating a form for a friend or family member (MMF rate), you'll need to specify them in the system.
Access "Manage Friends and Family": If you haven't already, select "Manage Friends and Family" from the Explore section.
Add/Select Guest:
If this is a new friend or family member, you'll need to click on "Add Friend or Family link" and enter their details, including their full name and their relationship to you.
If they are already listed, simply select their name from the existing list.
Confirm Relationship: Ensure the correct relationship is selected, as this might influence the type of rate they are eligible for.
Sub-heading 3.2: Printing the Form
Once the recipient is selected (or if it's for the associate's immediate family, where the system often pre-fills information), you'll proceed to generate the form.
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Initiate Printing: There will be a button or link, often labeled "Print Form," "Generate Authorization Form," or similar. Click this to generate the document.
Review the Form: The system will typically generate a PDF document. Carefully review all the information on the form. This includes:
The Marriott associate's name and employee ID.
The authorized guest's name (if applicable).
The validity period of the form (these forms usually have an expiry date, often 60 days from issuance).
Key terms and conditions of the Explore Program.
Print/Save the Form: Print a physical copy of the form. It's also highly recommended to save a digital copy for your records.
Step 4: Using the Marriott Explore Authorization Form
Having the form is only half the battle! Knowing how to use it correctly is vital for a smooth check-in process.
Sub-heading 4.1: Making the Reservation
The Explore Rate (MMP) and Explore Friends Rate (MMF) are booked directly on the Marriott.com website.
Go to Marriott.com: Visit the official Marriott International website.
Enter Destination & Dates: Input your desired destination and travel dates.
Apply Special Rates: Look for the "Special Rates" or "Corporate/Promo Code" dropdown.
For the Explore Rate (associate or immediate family), enter MMP.
For the Explore Friends Rate, enter MMF.
Complete Booking: Proceed with your reservation as you normally would, selecting your preferred room type and completing the booking process. Ensure the name on the reservation matches the name on the Explore Authorization Form.
Sub-heading 4.2: Presenting the Form at Check-in
This is the most critical step for successful utilization of the Explore Rate.
Bring the Original Form: You must present the original physical copy of the Marriott Explore Authorization Form at the front desk when you check in. Digital copies are generally not accepted.
Provide Photo Identification: The individual whose name is on the authorization form (the authorized guest) must also present a valid photo ID (e.g., passport, driver's license) that matches the name on both the reservation and the authorization form.
Establish Credit: Be prepared to provide a credit card for incidentals and the room charges.
Understand Terms: Be aware that the Explore Rate is subject to availability, and some blackout dates or property restrictions may apply. The hotel staff will verify the form's validity.
Do NOT try to use the discount code without the authorization form. Hotels are very strict about this policy, and if you cannot provide the valid form, you will likely be required to pay the full, undiscounted rate, which can often be higher than other online rates.
Step 5: Important Considerations and Best Practices
To ensure a seamless experience, keep these points in mind:
Validity Period: As mentioned, these forms have an expiry date. Ensure your travel dates fall within the valid period.
One Room Limit for Immediate Family: For the Explore Rate (MMP), immediate family members are typically limited to one room per night. If the associate is traveling and booking two rooms, they must stay in one of the rooms.
Personal Travel Only: Reiterate that these rates are strictly for personal leisure travel, not business. Misrepresenting the purpose of your stay can lead to serious consequences for the Marriott associate.
Associate Conduct: The Marriott associate is responsible for the conduct of anyone using a form they generated. Inappropriate behavior can lead to the loss of discount privileges for the associate.
Check with HR: If you are a Marriott associate and have specific questions about your eligibility or the process, your Human Resources department is the best resource for accurate and up-to-date information.
Frequently Asked Questions (FAQs)
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Here are 10 related FAQ questions to further clarify the process:
How to obtain the Marriott Explore Authorization Form as an employee?
You can obtain the Marriott Explore Authorization Form by logging into Marriott's internal employee portal, mHUB (
How to book a Marriott Explore Rate reservation online?
To book a Marriott Explore Rate reservation, go to Marriott.com, enter your destination and dates, then select "Corporate/Promo Code" under "Special Rates" and enter "MMP" for the Explore Rate or "MMF" for the Explore Friends Rate, then proceed to book.
How to verify eligibility for the Marriott Explore Program?
Eligibility for the Marriott Explore Program is primarily for active Marriott International associates (full-time, part-time, seasonal, temporary). Immediate family members and designated friends are eligible through the associate's authorization.
How to extend the Marriott Explore Rate to friends or family members?
To extend the Marriott Explore Rate to friends or family, the Marriott associate must log into mHUB, go to the "Manage Friends and Family" section, add or select the desired individual, and then generate and print the "Explore Friends Rate (MMF)" authorization form for them.
How to present the Marriott Explore Authorization Form at check-in?
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You must present the original physical copy of the Marriott Explore Authorization Form along with a valid photo ID (matching the name on the form and reservation) to the front desk staff at the time of check-in.
How to handle issues if a Marriott property denies the Explore Rate?
If a Marriott property denies the Explore Rate despite having a valid form, politely inquire about the reason. It could be due to availability, blackout dates, or a misunderstanding. If unresolved, contact the Marriott associate who generated the form to seek clarification or assistance, or contact Marriott's HR department.
How to know the validity period of a Marriott Explore Authorization Form?
The validity period (usually 60 days from the date of issuance) will be clearly stated on the printed Marriott Explore Authorization Form itself. Always check this date before planning your stay.
How to distinguish between the Marriott Explore Rate (MMP) and Explore Friends Rate (MMF)?
The Marriott Explore Rate (MMP) is for Marriott associates and their immediate family members, offering a deeper discount. The Explore Friends Rate (MMF) is for designated friends and other family members, offering a slightly lesser, but still significant, discount.
How to confirm if a specific Marriott hotel participates in the Explore Program?
Most Marriott-operated and franchised properties participate, but it's always best to check availability by searching for your desired dates and applying the MMP or MMF code on Marriott.com. If the rates appear, the hotel likely participates for those dates.
How to ensure proper conduct while using the Marriott Explore Rate?
Ensure proper conduct by adhering to all hotel policies, being respectful of staff and other guests, and remembering that the discount is a privilege. Any inappropriate behavior can lead to the loss of future Explore Rate privileges for the Marriott associate.