Do you have an existing Marriott Bonvoy reservation that you want to ensure your hard-earned points and elite benefits are recognized on? Perhaps you booked a stay before you joined the program, or maybe you simply forgot to add your number during the booking process. Don't worry, you're not alone, and it's easier than you might think to fix this! Adding your Marriott Bonvoy number to an existing reservation is crucial for earning points, achieving elite status, and unlocking a host of exclusive benefits. This comprehensive guide will walk you through the process step-by-step, ensuring you get the most out of your Marriott stays.
Why Add Your Marriott Bonvoy Number? The Benefits You Don't Want to Miss
Before we dive into the "how-to," let's quickly reiterate why it's so important to have your Bonvoy number linked to your reservation:
Earn Marriott Bonvoy Points: This is the primary reason! You earn points for every eligible dollar spent on your room rate and other incidentals at Marriott properties. These points can be redeemed for free nights, unique experiences, flights, and more.
Achieve and Maintain Elite Status: Every qualifying night you stay counts towards your elite status (Silver, Gold, Platinum, Titanium, Ambassador). Higher status unlocks even better perks.
Access Elite Benefits: Depending on your status, you could enjoy benefits like:
Complimentary Wi-Fi
Exclusive Member Rates
Mobile Check-In & Mobile Key
Bonus Points on Stays
Late Checkout (priority or guaranteed, depending on status)
Enhanced Room Upgrades (including suites for Platinum Elite and above, subject to availability)
Welcome Amenity (points, breakfast, or other options)
Lounge Access (for Platinum Elite and above at participating hotels)
Personalized Experience: Having your Bonvoy number attached allows the hotel to recognize your preferences and provide a more tailored stay.
Now, let's get that number added!
Step 1: Engage with Your Existing Reservation
The first thing you need to do is locate your reservation. There are a couple of ways to do this, depending on whether you booked while logged into your Marriott Bonvoy account or as a guest.
Sub-heading: Option A: If you have a Marriott Bonvoy Account and were logged in when booking:
This is the easiest scenario.
Visit Marriott.com: Open your web browser and navigate to the official Marriott Bonvoy website (
www.marriott.com Log In: Click on the "Sign In" button, usually located in the top right corner of the page. Enter your Marriott Bonvoy account email or number and your password.
Access "My Trips": Once logged in, look for a section or link titled "My Trips" or "Reservations." This is typically found in the top navigation bar or within your account dashboard.
Locate Your Reservation: Your upcoming reservations should be listed here. Find the specific reservation you wish to add your Bonvoy number to. If it's already showing your Bonvoy number, great! You're all set. If not, proceed to Step 2.
Sub-heading: Option B: If you booked as a Guest or without logging in:
No worries! You can still easily find your reservation. You'll need your confirmation number and the last name used for the booking.
Visit Marriott.com: Open your web browser and go to
www.marriott.com Find "Reservations" or "Find a Reservation": Look for a link like "Reservations" or "Find a Reservation" in the top navigation bar or footer of the website.
Enter Details: You will be prompted to enter your last name (as it appears on the reservation) and your confirmation number. This confirmation number would have been sent to you in your booking confirmation email.
Click "Find": Hit the "Find" or "Retrieve Reservation" button. Your reservation details should now be displayed.
Step 2: Navigate to Guest Information (The Key Section)
Once you have your reservation displayed, either through "My Trips" or by searching with your confirmation number, you need to find the section that allows for guest information modification.
Locate "Edit" or "Modify" Option: On your reservation detail page, look for buttons or links such as "Edit," "Modify Reservation," or "View/Modify Room." These options are usually next to or within the reservation summary.
Find "Guest Information": Within the modification options, there should be a specific section or link related to "Guest Information" or "Guest Details." This is where the magic happens. Click on this.
Step 3: Input Your Marriott Bonvoy Number
Now you're at the crucial stage where you can add or update your Bonvoy number.
Identify the Bonvoy Field: On the "Guest Information" page, you should see a field specifically for your Marriott Bonvoy number, sometimes labeled "Marriott Bonvoy Account Number" or "Loyalty Program Number."
Enter Your Number: Carefully enter your 9-digit Marriott Bonvoy membership number. Double-check to ensure there are no typos. Even a single digit error can prevent the number from linking correctly.
Review and Update: After entering your number, look for an "Update," "Save," or "Submit Changes" button. Click this to apply the changes.
Confirm Changes (Crucial!): Marriott usually has a two-step confirmation process. After clicking "Update" or "Save," you might be taken to a review screen. It is essential to click the final "Submit Changes" or "Confirm" button on this subsequent screen to finalize the process. If you don't do this, your changes might not be saved!
Step 4: Verify Your Changes
You've done the work, now verify it!
Re-access Your Reservation: Go back to "My Trips" (if logged in) or search for your reservation again using your confirmation number and last name.
Check Guest Information: Confirm that your Marriott Bonvoy number is now correctly displayed within the "Guest Information" section of your reservation. You should also see any associated elite status benefits reflected if applicable.
Look for Confirmation Email (Optional but Recommended): While not always instantaneous, Marriott may send an updated confirmation email reflecting the change. Keep an eye out for this in your inbox.
What if You Can't Add It Online? Alternative Methods
Sometimes, due to system quirks, specific reservation types, or third-party bookings, you might not be able to add your Bonvoy number online. Don't despair! You have other options.
Sub-heading: Contacting Marriott Bonvoy Customer Service
This is often the most reliable alternative if the online method fails.
Gather Your Details: Have your reservation confirmation number, the last name on the reservation, and your Marriott Bonvoy number ready.
Find the Right Number:
For Marriott Bonvoy Loyalty Care in the US and Canada, call: +1 (800) 627-7468.
For global support numbers, visit the Marriott Bonvoy help page for a number nearest your location (
www.marriott.com/help/loyalty-customer-support.mi
Explain Your Request: Clearly state that you want to add your Marriott Bonvoy number to an existing reservation. Provide them with all the necessary details.
Confirm: Ask the representative to confirm that the number has been successfully added to your reservation.
Sub-heading: Adding at Check-in
While not ideal as it doesn't guarantee pre-arrival benefits like upgrades, you can usually add your Bonvoy number when you check in at the hotel.
Inform the Front Desk: When you arrive at the hotel and proceed to check in, politely inform the front desk associate that you'd like to add your Marriott Bonvoy number to your reservation.
Provide Details: Give them your Bonvoy number.
Confirm: Ask them to confirm that it has been added and that you will receive points and applicable benefits for your stay.
Frequently Asked Questions (FAQs)
Here are 10 related FAQ questions with quick answers:
How to confirm my Marriott Bonvoy number is on my reservation?
You can confirm it by logging into your Marriott Bonvoy account and checking "My Trips," or by retrieving your reservation with your confirmation number and last name on Marriott.com and checking the "Guest Information" section.
How to get Marriott Bonvoy points for a past stay?
If you forgot to add your number before or during your stay, you can request "Missing Stay" credit online through your Marriott Bonvoy account up to one year after your checkout date.
How to find my Marriott Bonvoy account number?
You can find your Marriott Bonvoy account number by logging into your Marriott Bonvoy account on Marriott.com or through the Marriott Bonvoy mobile app. It's usually displayed prominently on your profile or account summary page.
How to benefit from elite status when adding my Bonvoy number late?
If you add your Bonvoy number before check-in, you should receive all applicable elite benefits. If added at check-in, some pre-arrival benefits like upgrades might be less likely as they are often processed in advance, but points earning and in-stay benefits will generally apply.
How to know if my reservation is eligible for points?
Reservations made through third-party online travel agencies (OTAs) like Expedia or Booking.com are generally not eligible for Marriott Bonvoy points or elite night credits. Always book directly with Marriott (Marriott.com, Marriott app, or Marriott reservations) to ensure eligibility.
How to deal with a reservation made under someone else's name?
Marriott Bonvoy points and elite benefits are typically tied to the guest staying. If the reservation is in someone else's name, you may not be able to add your number for point earning unless you are also listed as a primary guest on the reservation, or if the booking member adds you as part of their stay.
How to add my Bonvoy number via the Marriott Bonvoy mobile app?
Open the Marriott Bonvoy app, log in, navigate to "Trips," select your upcoming reservation, and look for an option to "Modify Reservation" or "Guest Information" to add your number.
How to ensure I receive elite night credits?
Ensure your Marriott Bonvoy number is linked to your reservation and that the booking was made directly with Marriott or an eligible channel. Only qualifying nights count towards elite status.
How to contact Marriott Bonvoy customer service for assistance?
For loyalty program inquiries, you can call Marriott Bonvoy Loyalty Care at +1 (800) 627-7468 (US/Canada) or find global numbers on the Marriott Bonvoy website.
How to avoid this issue in the future?
Always log into your Marriott Bonvoy account before making any reservation on Marriott.com or the Marriott Bonvoy app. This will automatically link your Bonvoy number to your booking.
