Do you need new checks for your Truist account? Whether you're a first-time orderer or simply replenishing your supply, getting new checks from Truist is a straightforward process with several convenient options. Let's walk through it together!
Step 1: Determine Your Check Ordering Status – New Order or Reorder?
Before you begin, it's crucial to know if you're placing a first-time check order for a new account or a reorder for an existing account. The process can differ slightly, especially if you're ordering personal checks.
- Have you ordered checks for this specific Truist account before?
- If yes, you're likely placing a reorder.
- If no, this is a first-time order.
Knowing this will guide you to the most efficient ordering method.
Sub-heading: Gather Your Essential Information
Regardless of whether it's a first-time order or a reorder, you'll need some key information handy. This ensures a smooth and accurate transaction. Make sure you have:
- Your Truist Online Banking login credentials (Username and Password) if you plan to order online.
- Your Truist account number. This is typically between 1 and 13 digits and can be found on your existing checks (the second set of numbers at the bottom) or within your Truist online banking account details.
- Your Truist routing number. This is the nine-digit number, usually the first set of numbers at the bottom of your checks, or also available in your online banking.
- Your current shipping address and any desired delivery preferences.
Step 2: Choose Your Preferred Ordering Method
Truist offers several convenient ways to order checks, catering to different preferences.
Option 1: Ordering Checks Online (Most Recommended!)
This is often the quickest and most convenient way to order your checks.
Step 2.1: Log In to Truist Online Banking
- Go to the official Truist website:
www.truist.com - Locate the "Sign In" button, usually in the top right corner.
- Enter your Username and Password to access your online banking account.
Step 2.2: Navigate to the Check Ordering Section
- Once logged in, look for a section or link related to "Accounts," "Services," or "Order Checks." It's often clearly labeled.
- For personal accounts, you might see an option like "Order Checks and Supplies" or "Order Checks."
- For business accounts, you might find it under a "Business Services" or similar menu.
Step 2.3: Follow the On-Screen Instructions
- Truist's online check ordering system is typically powered by Deluxe, a leading check printer.
- You'll be guided through a series of prompts to:
- Confirm your account information: Verify your name, address, account number, and routing number.
- Select your check design: You'll have a variety of styles, colors, and even themed checks to choose from. Some may offer options for personalization, such as adding a logo or a unique message.
- Choose the quantity: Select the number of check boxes you need.
- Add any accessories: This might include deposit slips, checkbook covers, or endorsement stamps.
- Review your order: Double-check all the details carefully before proceeding to payment.
- Provide payment information: The cost of checks can vary depending on the style, quantity, and any additional features.
Step 2.4: Confirm and Complete Your Order
- After reviewing, confirm your order. You'll typically receive an order confirmation number and an estimated delivery date.
- Keep this confirmation for your records!
Option 2: Ordering Checks by Phone
If you prefer to speak with someone or are placing a reorder, ordering by phone is a great alternative.
Step 2.1: Identify the Correct Phone Number
- For first-time personal check orders: Call Truist directly at 844-4TRUIST (844-487-8478).
- For personal check reorders: Call Deluxe (Truist's check printing partner) at 877-838-5287.
- For first-time or reorders of business checks: Call Deluxe at 800-559-6134.
Step 2.2: Provide Your Account Information
- Be prepared to provide your Truist account number, routing number, and personal identification information (like your Social Security Number or address) for verification.
- The representative will guide you through the available check designs and options.
Step 2.3: Confirm Your Order Details
- Listen carefully as the representative confirms your order details, including the total cost and estimated delivery time.
- Don't hesitate to ask any questions you may have.
Option 3: Ordering Checks at a Truist Branch
For a personal touch or if you prefer in-person assistance, visiting a Truist branch is always an option.
Step 2.1: Locate Your Nearest Truist Branch
- Use the Truist website's "Locations" or "Branch Locator" tool to find a branch near you.
Step 2.2: Speak with a Teller or Customer Service Representative
- Inform them that you wish to order checks.
- They will ask for your account information and guide you through the available options.
- This is a good opportunity to ask about any current promotions or discounts on check orders.
Step 2.3: Complete the Order Form
- You may need to fill out a physical order form with your details and check preferences.
- The representative will process your order and provide you with a receipt.
Step 3: Understanding Costs and Delivery
Sub-heading: Check Ordering Fees
The cost of ordering checks from Truist (or through their partner Deluxe) can vary based on several factors:
- Check Style and Design: Basic checks are generally less expensive than custom designs, specialty checks, or those with added security features.
- Quantity: Ordering a larger quantity of checks typically results in a lower per-check cost.
- Account Type: Some Truist checking accounts may offer discounts or even a free first order of checks. For instance, some business checking accounts offer a $25 or $50 discount on the first order.
- Shipping Options: Expedited shipping will incur additional charges.
It's always a good idea to confirm the total cost before finalizing your order.
Sub-heading: Delivery Timeframes
Once your order is placed, here's what you can generally expect for delivery:
- Standard Delivery: Allow 10-14 business days for production and standard delivery.
- Faster Delivery Options: For an additional fee, most products offer faster delivery options if you need your checks sooner. Orders placed later in the day with faster delivery may be produced and shipped the next business day.
Keep in mind that factors like holidays or unforeseen shipping delays could affect delivery times.
Step 4: Confirming Your Order and What to Do Upon Arrival
Once you've placed your order, you'll typically receive a confirmation.
Sub-heading: Tracking Your Order
- If you ordered online, you might be able to track your order directly through the Deluxe website using the order confirmation number provided.
- If you ordered by phone or in person, you can call the respective phone number (Deluxe or Truist customer service) with your order details to inquire about the status.
Sub-heading: Receiving and Verifying Your Checks
- When your checks arrive, immediately verify that all the information is correct:
- Your name and address
- Your Truist account number
- Your Truist routing number
- The check design and quantity
- If you find any discrepancies, contact Truist customer service or Deluxe right away to rectify the issue.
Frequently Asked Questions (FAQs)
How to order checks with Truist for the first time?
For personal accounts, sign in to Truist Online Banking and click "Order Checks," or call Truist at 844-4TRUIST (844-487-8478). For business accounts, sign in to online banking or call Deluxe at 800-559-6134.
How to reorder checks from Truist online?
Sign in to Truist Online Banking, click "Order Checks," and follow the instructions. This is typically the easiest way for reorders.
How to find my Truist account and routing number for ordering checks?
You can find both your account and routing number on an existing check (routing is the first set of nine digits, account is the second set) or by logging into your Truist Online Banking and viewing your account details.
How to order business checks with Truist?
Business checks can be ordered online through Truist Online Banking or by calling Deluxe directly at 800-559-6134.
How to know the cost of ordering checks from Truist?
The cost varies by style, quantity, and account type. You will see the total cost displayed before finalizing your order if ordering online, or the representative will tell you the cost if ordering by phone or in person. Some business accounts may offer a first-time order discount.
How to track my Truist check order?
If ordered through Deluxe, you might be able to track it on their website using your order confirmation. Otherwise, contact Truist customer service or Deluxe with your order details.
How to get my Truist checks faster?
Faster delivery options are usually available for an additional fee when you place your order online or by phone. Standard delivery typically takes 10-14 days.
How to change the address on my Truist checks?
You should update your address with Truist directly before ordering checks. You can usually do this through online banking or by contacting customer service. Once updated, your new checks will reflect the correct address.
How to order deposit slips with my Truist checks?
When ordering checks online or by phone, you will typically have the option to add matching deposit slips to your order.
How to contact Truist customer service for check ordering issues?
For general check ordering inquiries or issues, you can call Truist at 844-4TRUIST (844-487-8478). For reorder specific issues or if your order was placed directly with Deluxe, you might call Deluxe at their respective reorder number (877-838-5287 for personal, 800-559-6134 for business).
